About Business
Hartnell Automotive brings expert Car Repair solutions to the local community in Normal, IL, Bloomington. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Normal, IL appreciate their attention to detail, leading to a consistent 4.9/5 rating from 81 reviewers. By focusing on the specific requirements of the Normal, IL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Normal, IL and beyond.
Google Reviews
Jodi Grubbs
★★★★★
7 years ago
Love this shop! Would definitely recommend them to everyone! They took care of my truck as well as looked at my daughters car for her. Honest, upfront, and very reasonably priced!
Tyler Hevalow
★★★★★
2 years ago
Great shop! Fixed my truck in seconds after scanning the code. He knew exactly what it was. Didn’t even charge me! Super honest mechanic.
Lyn Lype
★★★★★
7 years ago
Simply the best shop I have ever been to. Reliable & Reasonable. The mechanics are top notch and everyone that works there is friendly. Never go anywhere else. Years of great service.
Annamalai Meyyappan
★★★
☆☆
3 years ago
I am not happy with the price that they charged me. I got the same quote from other places where the inspection cost is not there. Here they charged me 110$ for the inspection. To save that, I fixed my pads and rotors with an extra cost 473$ Where the labor cost was 77$ again. Honestly I won’t recommend my friends 100%.
Joe Drobny
★★★★★
9 years ago
Best experience with an automotive shop ever! The owner Chris is very experienced in all makes, models, and years! He is one of the hardest working people you will ever meet and if you want to give business to good people Chris is top notch!
Tim Evans
★★★★★
3 years ago
My son's car had a shock break and I decided to give this place a call since they had good reviews. Glad I did, Chris got it in and fixed the same day! I highly recommend this business!
SlightLee Addicted
★★★★★
7 years ago
Never had a problem here. Hate taking my car to shops that shake you down for every penny they can whether you need something or not. Father and other family members have stayed loyal to their service and for good reason. Hartnell has provided outstanding service on every vehicle he has worked on in my experience.
Troy Steidinger
★★★★★
a month ago
Great service and honest!
Phillip Maddox
★★★★★
11 months ago
Knowledgeable, thorough, prompt and a very reasonable price. Would recommend and will hire again if necessity dictates.
Jeff Donaldson
★★★★★
5 years ago
Chris and his guys are the most honest, trustworthy and knowledgable mechanics I've ever worked with. I've taken several cars to them to be serviced or inspected over the last 4 years and each time they've done great work. They only do what is necessary and at a fair price. They tell you what and when other things need to be done. Maybe even more importantly, they also tell you what doesn't need to be done which has saved me money over the years. I would highly recommend doing business with Hartnell Automotive.
Alex Gibson
★★★★★
Edited 8 years ago
I'm an employee here hands down best shop in town
olivia randall
★★★★★
a year ago
They are super helpful and get the job done quick! This was my dad's go to place and I plan on going back as well. Everyone is friendly too!
Ryan K
★★★★★
a year ago
Awesome local car shop. Won’t rip you off. Charges fair & reasonable prices…and it honest and trustworthy. Has fixed two of my older cars for more than one issue. 👍🏻👍🏻
Ed Powell
★★★★★
Edited 4 months ago
Needing a new turn signal bulb on the front driver side of my car I called Chris at Hartnel. After explaining m6 plight he told me to be there on 1 1/2 hours. I arrived on
Mark Greenwood
★★★★★
a year ago
Trust, integrity, honesty, and knowledge repairing my 40 yr old 5th Avenue is what Chris and his team gave me. It is not a Challenger, Charger, or Viper, which makes their dedication and respect for the customer all the more reason I would recommend Chris and his team. Thank you Chris, a loyal Mopar guy here with a couple more I'll get out of the garage and bring to you. Faithfully, M
SB
★★★★★
a year ago
Amazing people— they helped us flush out our gas tank after a fuel mix up in one afternoon and gave us a very fair price. Kind and so helpful!!
Quinton N
★★★★★
a year ago
I have an older weekend cruiser that other shops couldn't fix. Chris identified the issues and got my 72 Chevy running right though. I will definitely be back, it's hard to find people that know what they are doing with the classics
Stuart Paine
★★★★★
a year ago
Absolutely amazing shop, amazing people. I limped in my 31-year-old Honda Civic del Sol and they not only got it running well but really really worked with me to think outside the box to save me money on what could have been a very expensive repair
Scott Ward
★★★★
☆
a year ago
Chris and his team did a great job of eliminating a bad grinding noise on my F-150. They were very thorough and knowledgeable. I'll definitely use them again.
Jay See
★★★★★
a year ago
I found Hartnell almost by mistake .Man am I glad I did! My daughter goes to school in Normal and I was happy to find an excellent mechanic here. Prices are fair and the work is done right! The owner is honest and personable. I was in town recently for what will be the last parents weekend I will attend. I wanted to stop in and thank him for the years of good service they’ve given us. I am going to tell my daughter to leave his business card or business information hanging on the fridge for the next tenants of her apartment. If only they were as easy to find up north.
