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About Business
Conveniently located in Houston, TX, In & Out Auto Repair has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Pearland. Backed by 25 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Houston, TX residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, In & Out Auto Repair is the go-to destination for quality and service in Houston, TX.
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Google Reviews
iman smith
★☆☆☆☆ I will not be returning. The service was awful, and my car still isn’t fixed. It was at the shop for seven days, yet the issue remained unresolved. Rodney was extremely unprofessional—he didn’t provide a receipt or an estimate for the cost of the knock sensor or thermostat. He installed parts without my permission or prior knowledge and then quoted me a price of $600 upon arrival. I brought my car in three separate times, but the problem was never addressed. This dealership is a complete RIP OFF!
Marsha Jones
★★★★★ When I pulled up to shop the shop had everything ready quickest most hassle free battery change ever. I truly appreciate the service. Thank you for getting me and my dog back on the road so quickly.
Rowetta Roberson
★★☆☆☆ I was hesitant to write a review but the more I thought about my experience, the more annoyed I got. My son's car was taken to this shop after we were having some issues with getting it fixed. One of the mechanics took a look at the car and said there were some issues with the gaskets. He estimated the cost of repairs would be $1200-1500, but he would have to break the car all the way down to see how detailed the problem was and before he could give me a true cost of the repairs. I can understand that, but he charged me $500 just to break the car down. When I asked him about the $500, he said it was because he had to pay his guys and he had issues in the past with people having them break cars down only to find out the repairs were to expensive to have done. I can't remember exactly what he said the guys make per hour but let's call it $30. $500 would be 16 hours of work, which I'm sure was not invested in my car. Needless to say, he came back and said that the engine was shot and to replace it was going cost $2800. The price basically doubled making it unfeasible for me to have the car repaired. After all I hadn't even paid that much for the car to begin with. The problem is now I'm out $500 and I still need to buy another car. They offer no type of concession and seem less than empathetic to the fact that I or anyone else is out $500 and still have no car. In speaking with the owner he mentions how he has three cars like mine "out in a field" because the engines were out and people did not want to pay for the repairs. That causes me to wonder how often are they taking $500 from people based on the "we need to break the car all the way down" approach? I mean, including my car, that's $2000 in cars that I know about. I've had lots or repairs done on lots of different cars and I've never had to pay $500 up front just to have the car broken down. Even at $30/hour for the mechanic, $500 is still unreasonable. When I was told about this, it didn't sit well with me but I went with because this guy was supposedly a friend of my brother's. I would have had the car taken to a different shop, but I live in NY and was not there to deal with this myself. The only thing I'll say is buyer beware! It seems like these guys have quite the racket going!
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