Interstate Automotive Inc.

Angela Atkins

★★★★★

6 months ago

It is wonderful to find mechanics who care! I got a flat tire near their shop. One of the mechanics drove by and saw me sitting on the side of the road. He went back to the shop, grabbed a floor Jack and tools and came back and changed my tire very quickly. His kindness was greatly appreciated. This service was provided with the full knowledge and approval of the owner. If this is the service they provide for a passerby, then I'm certainly going to use them for my future oil changes and auto maintenance.

Casey Bretthauer

★☆☆☆☆

6 months ago

Got me out of a bind but would rather make a buck or leave you stranded. If you take advantage of someone over a lug nut I can't imagine what you do to people that need actual repairs. Needed a lug nut, gentlemen has an entire box of used ones on the shelf (as most shops do, this is why I stopped by instead of going to autozone) told me he has no idea what to charge me for 2 and charged me $15. An entire brand new set of 20 goes for $35 ($1.75ea), I tried to talk him down to $10 and he said no. $15 got me out of a bind BUT that's a lot to charge someone stranded for 2 lug nuts you have laying around.... There are card processing fees I get it and I didn't have cash but you could have charged me $5 or even said hey it's on the house they're spares anyways, let's get you back on the road. Shops are difficult to trust nowadays and this to me is why.

Gina Moscrip

★★★★★

9 months ago

While traveling back home from vacation our van over heated on the I-5. We looked up local repair places online.and due to their great reviews we called and were able to get a tow into their shop, repaired and were back on the road within a couple of hours. Robert and his crew were awesome! A+

Faceless Foodie

★★★★★

a year ago

If you are looking for honest and reliable then this is the place for you. Broke down in the middle of a snow storm, these guys towed us within 20 minutes and replaced our starter all in about 2 hours and that was with having to wait for the part to be delivered. The mechanic stayed after he was supposed to be done for the day just to help us out. Every single person who worked here was great. Fair prices and honest. I will be bringing my vehicle here from now on and recommend highly that you do the same. I feel extremely lucky and greatful that we found this shop when so many are just out to profit off of bad situations I fully trust these guys.

R_ V_B

★★★★★

Edited 7 years ago

Fast service that saved us literally thousands of dollars on a transmission job. They replaced a sensor and serviced our transmission instead of replacing the whole thing. Methodical and thorough, we will be taking our vehicles back when we need work done. I really appreciated their honesty and professional knowledge.

tracy kohn

★★★★★

Edited 2 months ago

Both Robert and Rob. Are Very helpful. They have worked on at least three of my vehicles..

Orien Wudu

★★★★★

5 months ago

I don’t have any words He the best person in the world . He helped me a lot of work. He is 100 % good person

Jeannette Boitano

★☆☆☆☆

a year ago

Beware! Do not trust the owner of the business to do you right- especially if you are a woman!!! i took my beautiful classic muscle car to Interstate for a transmission leak- which was not repaired, and required additional work. Robert kept the car for Weeks and weeks. (over 10) every time I called about the vehicle he assured me it was fine, it was in dry storage. Clearly it was not -and when I picked up the vehicle the interior was soaking wet, full of mold and mildew and literally ruined. Headliner falling out , panels pulling loose. Owner does NOT care what damage is done! Robert will not step up and do the right thing and have his insurance company cover the repairs to my damaged vehicle. AND YES, I filed a claim with Haggerty- they will not cover this type of damage. Horrible shop and horrible human being. Do not take your car here if you care about it at all. I am leaving one star only because I have Leave something, Interstate Automotive doesn't even deserve one star.

Nicholas Watson

★★★★★

a year ago

Just moved to the Lacey, WA area and was referred this shop by a close friend. Services they performed were outstanding - surely the 1-shop I will trust with my vehicle moving forward. So glad I found them!

Mike E

★★★★★

a year ago

Have took several of my vehicles to Robert over the years. I like how he gives it to you straight and yes, it's a business so he needs to make money. I've sent several people here because it's a business I trust and locally owned!

moon

★★★★★

a year ago

The guys here helped me out when my car wouldn't start and I would have been stranded in the cold if they didn't quickly diagnose and fix the problem in my car. They were kind and seemed (at least a bit) concerned for my well-being too. Also gave me a cool pen.

T

★★★★★

2 years ago

These guys are great! Have taken both a Denali and Outback to them for repairs. They are honest, know what they are doing and reasonable pricing. They are pretty busy, but both times our cars were taken care of quickly. Highly recommend Robert, Rob, Kris @ Interstate!!!

Carolyn Heywood

★★★★★

a year ago

Wonderful! Honest, trustworthy, friendly. Provided prompt and accurate service when our oil light came on. If you are ever in the vicinity of Tumwater, WA and you have car trouble this is your place to go! Shout out to Robert for his great service.

adal lopez

★★★★★

2 years ago

Robert and Rob helped us out during an acute issue during a road trip. Great updates that helped us move in the right direction. Quality work on our truck. Great conversation that was honest and informative. They worked hard and got our problem fixed in a very professional manner and we were able to make it back to AZ with zero worries or concerns. Thank you!

BILL

★★★★★

2 years ago

I've know Robert since I was just a kid (16 years old) He has always been one of the best out there. I have since ran several automotive repair shops and he has been my go to, or a place I would refer someone to for tranny work. This guy will do anything for anyone, and will try his best to always help out. I will continue to refer customers to him that require his expertise. He is straight and to the point and does not sugar coat anything....Wouldn't it be great if the rest of the world was the same way.

Kari Kirby

★★★★★

a year ago

Immediate help of a hysterically distraught driver. The shop swooped in & got me on my way again in fast order when my alternate car gave me fits as I was on my way to my son's surgery. Thank you SO much for your caring efforts. I made it in time thanks to you! ❤️

Holly

★★★★★

Edited 7 years ago

These guys are a nice change of pace from the overpriced, pushy mechanics. They are very reasonably priced and have good mechanics. I found them when I was looking for a good mechanic close to me and they had exceptional reviews on Google and I decided to see if everyone was right. THEY WERE! They gave me a quote on my husband's truck and that's what I paid! I recommended them to my father in law and they were awesome to him. He was very impressed. I even brought my car to them for a couple repairs and Stephan diagnosed and repaired everything, after checking with me before performing repairs without consent, all within a fair price. If your looking for a fair and good mechanic for your cars, these are your guys! 👍👍