About Business
For professional Car Repair care in Des Moines, IA, Des Moines, look no further than Iowa Auto Repair. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 99 pieces of feedback. They have become an integral part of the Des Moines, IA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Des Moines, Iowa Auto Repair is ready to assist with your next project or repair.
Google Reviews
Abigail Rohrick
★★★★★
2 months ago
I have been coming here for 8 years now. I have been endlessly impressed with Chris and his team. They communicate effectively, work quickly, and have never once tried to upsell me or sell me something my car doesn't need. Chris is always courteous and helpful when I ask him to explain the work, and never talks down to me. I wish more shops had their customer service and work ethic!
James Simpson
★★★★★
2 months ago
My wife and I were traveling across Iowa for the holidays when our drivers side window came down and wouldn’t roll up. We looked them up and they were able to get the window back up and fixed well enough for us to continue on our trip. They didn’t charge us a thing. Would recommend to anyone in the area!
Mike Nicewarner
★★★★★
5 months ago
I've taken all of my vehicles over the years to Iowa Auto Repair. Chris and his team are always great to work with. They quickly diagnose and fix just the problem without doing the typical, "and look at all these other things I'm charging you for" nonsense. If it is critical, of course Chris will call me and go over the situation in a very professional manner. I've never had a bad experience with this company in decades.
Mandy Estes
★★★★★
6 months ago
Was told by a dealership I needed all brakes and rotors replaced. Chris looked into it and determined front brakes were fine for now, no problem with rotors. They checked out a noise I’d been hearing in the front tire and found a broken tire pressure sensor. Determined I needed a new tire and sensor. Cost was less than half what I’d been quoted from the other dealer and the annoying noise is now gone. Can’t say enough good things about this place. A huge thank you to Chris and his team!!
H. M. Kingery, Esq.
★★★★★
7 months ago
Chris and his team did an absolutely incredible job repairing my car when 2 other dealerships couldn't diagnose/repair the problem with my vehicle. Iowa Auto Repair took the time to properly diagnose and repair at a very fair price! I was even allowed to use their loaner vehicle since we are a one car family. I cannot emphasize how wonderful it is to finally feel SAFE and comfortable in my older used car. It was a delight to work with Chris, his professionalism gets an A+ in my book. Thank you!
Dave Gale
★★★★★
2 months ago
We’ve been going here for probably 20 years. Service is great, work is exceptional and they are very fair, only doing what needs to be done and giving you options.
Jim Wells
★★★★★
7 months ago
Chris and his team are always professional, efficient and trustworthy. I have been bringing multiple vehicles here for years now. Honestly never had a bad experience!
Terrilee Jackel
★★★★★
2 months ago
Chris has been my mechanic longer than I’ve been married! We wouldn’t go anywhere else! ❤️
Peter Pansilva
★★★★★
4 months ago
They give fantastic service and are quite speedy with repairs. I highly recommend them.
Rachel Varshavsky
★
☆☆☆☆
11 months ago
Horrible service. Came for a regular car checkup and left with a huge crack in my windshield. My car keys were also thrown carelessly at me when I came to pay for the service and was kicked out of the shop. I was hoping this would be an April fools joke but it wasn't. Go here only if you enjoy broken cars and poor customer service.
Patty Meinecke
★★★★★
a year ago
My car started doing some crazy things. I happened to be driving by this shop so I pulled in not knowing anything about it. Chris ran it through a diagnostic scan and found the problem. His calm demeanor helped me remain calm. He explained what was needed, how quickly he could do it, and the price. All were spot on! I am very grateful that I rumbled into his shop! Thank you!
Shannon Wildman
★★★★★
a year ago
Chris was great diagnosing my check engine issues when other places I wasted money on. He explained everything simply to me and this place is top notch with affordable prices! I wont go anywhere else.
Sara Sale
★★★★★
3 years ago
I've been taking my cars here for at least 11 or 12 years now. Never disappointed, ever! Fast, friendly, honest and prices are reasonable, if not lower than you'd think! If they can fix it, the will, if they can't, they'll tell you they can't! I'm a lifetime customer! Chris is so easy to work with and he has never steered me wrong! Thanks Chris and all the other employees for all that you do!!!
D Day
★
☆☆☆☆
a year ago
Wanted to shop around for pricing on an AC issue with my Vehicle. When the employee answered the phone and I described my issue and the make and model of the vehicle the guy knew exactly what the issue could be with my vehicle. Upon asking further questions about potential pricing on a fix...the guy stated " well i wouldn't have any idea how much that would be to fix your AC not knowing what is wrong with it". My statement would be if you immediately said oh it is more than likely this that make and model is known for this exact issue..... You would think they would be able to give you a number or range on how much something like that would be..... IS IT $20k or $500 dollars was my exact question. The response. I have no idea and wouldn't be able to give you a number till i hooked up the computer for it. WOULDN"T EVEN GIVE ME A DOLLAR AMOUNT or NUMBER FOR A DIAGNOSTIC TEST!?!?!?! STAY AWAY. Glad i called first before taking my vehicle there.
Andrew Dosch
★★★★★
a year ago
We have been customers of Iowa auto for many, many years and they never let us down. High-quality customer service and they get the job done fast! Highly recommended.
Elias Johnson
★★★★★
2 years ago
Class-act shop with honest technicians who stand by their work. Owner, Chris, goes out of his way to provide rides home and back while work is completed. I know they have my back and provide very reasonable, upfront pricing when auto issues come up. HIGHLY recommend.
Kressa Singh
★★★★★
2 years ago
Excellent customer service! Chris is down to earth, polite, generous and trustworthy. Honest shop with a very pleasant experience. Will be a return customer for our vehicles moving forward. So happy to find a great mechanic that’s not too far from home. Thank you!
John Frakes
★★★★★
4 years ago
I have used this shop multiple times for my two cars. I seriously couldn't have asked for better service. Chris continually told me what my car's high mileage maintenance service would cost, he wanted to make sure I was comfortable with the process. Feel I got a great deal with excellent service. And not one thing my car Did Not need was recommended! This Facility is top notch!
Donald Edds
★★★★★
2 years ago
I had them replace a hard-to-get-to headlight lamp on my SUV. They got me in the day after I called, and they fixed it in 20 minutes. I've had them do suto repair before, and they never disappoint. I highly recommend these guys.
Brad E
★★★★★
8 years ago
Great service! Chris and the entire staff at IA Auto know their stuff and did a great job installing a new master cylinder and wiring for my boat trailer. The cost was less than the other quotes that I got and they got it done quick. Best experience I have ever had at an auto repair shop.
