J & L Auto Services

K Pafford

★★★★★

6 years ago

An honest mechanic that knows what they are doing is worth their weight in gold. These are good people who truly know cars. I can't recommend these guys highly enough! Friendly, knowledgeable, honest, what more could you possibly ask for?

Rebecca Dull

★☆☆☆☆

6 years ago

I brought my car in for front end and steering issues. They quoted me several hundred dollars but stated that if I got an idle arm and a pitman arm things would be much better. I've now paid for both and things are much worse. When I called to tell them I was dissatisfied, the owner told me I couldn't "fix my car bits and pieces". If that was the case, I don't understand why they didn't educate me on that in the first place.

Joey Bolds

★☆☆☆☆

6 years ago

I took my car in to get a oil leak fix on my oil pan, and they looked at it, and quoted me a price of 2,200 dollars, he said I had oil leaks everywhere, l knew this was a big Lie, because I had everything on my Honda fix or replaced, my cousin is a mechanic, he is the only one that works on my Honda,I finally took it to my cousin, and he told me the oil pan had a leak, and it only charged me 200 dollars, J&L was trying to have a big payday at my expense, I want to let everyone know, please proceed with caution, these people at J&L will over charge you. Please beware of this company.

Ceddy Bear

★★★★★

a year ago

I Have a Nissan Maxima and It Just Wouldn’t Crack… They Towed My Car There and I had Diagnosis Next Day and Fixed That Same Day and Was Able to Pick Up Same Day.. DEFINITELY RECOMMEND!!!!

Tom Fila

★★★★★

2 years ago

Honest, dependable and do great work at a reasonable rate. Been going there for years and will continue to do so. Wouldn’t bring my cars anywhere else. Highly recommend.

Azland

★★★★★

8 years ago

Went there once first my car by suggestion of a coworker. Had an issue another time with wifes car, advised to spend tremendous amount for engine. John found the issue, and was not nealy as bad as national franchise company tried to sell me. He's worked on all 3 cars for years now. Also he looked at my second car we purchased, and advised well. Again, very accommodating, as well is his kind wife. Trust their recommendations with confidence.

Fernand Samson

★★★★★

7 years ago

Just had a fantastic experience here. They were able to see me quickly and take care of my relatively simple problem at a reasonable price without trying to up-sale me. Also everyone was ridiculously pleasant!!! Definitely will be coming back here with any car issues and will be referring everyone within ear shot.

JeDerreck Brown

★★☆☆☆

a year ago

I heard they are great but when I called a man picked up the phone and politely told me they are not accepting new customers..I hate I didn't get a chance to tell my opinion with work but nice guy

Joseph Ross

★★★★★

7 years ago

Had my car problems and I am from out of state for daughters treatments at st. Jude didnt know where to take our vehicle. Gladly looked on google and pointed me here.Best customer service I have ever gotten. John the owner was a nice guy even gave me a ride back to hospital. After a few hours my car was ready. Thanks again J & L Great price Great service Great business

303 833 “Hott Lipzz” KELLY

★★★★★

Edited 2 years ago

I am from Colorado, not family, but I have been treated as such 2 times now. What a great place. Excellent work , top-notch professionalism , and just all-around nice people!

Myra Charles

★★★★★

5 years ago

The best customer service I've ever experienced as a female customer in a auto repair shop PERIOD! I was not made to feel like I didn't know what I was talking about, nor was I made to feel like I was being taken advantage of or cheated. J&L have always had great prices and great turnaround. I would highly recommend this auto repair company.

Dean Franz

★★★★★

4 years ago

I'm a student at UTHSC and have been looking for a mechanic for a few years. J&L quickly diagnosed my problem and fixed my car within the day. They provided services for just what was necessary and their prices were good. The customer service was 10/10. Would definitely recommend their business.

Jimmy Miller

★☆☆☆☆

2 years ago

All the people giving good reviews must be friends and family or haven’t had any real work done to your car. Brakes and oil changes do not count. They can’t fix an oil leak, transmission, motor, ac none of the big stuff. You will leave and the next day your car is in worse condition then before. I wouldn’t take my electric go cart to this place!! He can’t accept new customers because his regulars come everyday because they can’t fix the original problem and cause other problems so you can come back. Don’t question anything he says he will never work on your car again. Please stay away from this place.

Carol Noriega

★★★★★

3 years ago

I've gone to J & L Auto Services for 4 plus years and have always been very pleased with their professional service and how they have taken care of my cars, and as a result me, through the years. They have always been honest with me. I have highly recommended them through the years and will continue to do so.

Michael

★★★★★

a year ago

No better auto repair/service shop in the city of Memphis. Knowledgeable, trustworthy and friendly. They have been in business for almost 30 years. I will NEVER use anyone else to repair my five vehicles.

N A

★★★★★

3 years ago

This husband and wife owned business is truly one of the best! They and their mechanics never cease to amaze me with their honesty and hard work. They always go above and beyond to please their customers. It is very rare to find auto repair shops with the integrity that J&L has been consistent with for many years.

AglOtto

★☆☆☆☆

3 months ago

They claim they don’t accept new customers and havent for 3 years