About Business
J R Glass Inc is a highly-reputable Car Repair service provider based in Fitchburg, MA. J R Glass Inc covers all facets of the Car Repair industry, with a focus on Auto glass shop, Glass & mirror shop, Glazier. With over 59 reviews and an average rating of 4.4/5, J R Glass Inc is a trusted name in the industry. Their presence in Fitchburg, MA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
J K
★★
☆☆☆
5 years ago
Was promised my window glass would be ready in 10 days, ended up to be 5 weeks. Numerous calls, found out glass wasn’t ordered until 4 weeks in, very dissatisfied.
Jason Kimball
★★★★★
3 years ago
Best customer service and tech was super nice guy. My new favorite glass company. I will not use another company unless it J&R ever again
Laurie Fazzuoli
★★★★★
2 years ago
I brought my car in to have the windshield replaced and they were able to do it very quickly. Everyone I spoke with on the phone was incredibly friendly and helpful!
Jason Gillis
★
☆☆☆☆
4 years ago
They quoted me $217 and just days, maybe 3 days later, they quoted $393 for the same thing (minus 25% in dimension), after providing them with the written quote THEY handed me. I then called Ocean Glass and within minutes had an order in and paid for... $239.62 out the door. Friggin Ridiculous... J and R istotally unprofessional... 👎🏼
Eddie Be
★★
☆☆☆
5 years ago
I use JR glass for window and screen repairs. Prices are not too bad but they take forever to complete the work and do not communicate well or follow up. Been waiting about 6 weeks and counting to get a handle of screens back.....I follow up about once per week and just get told the same thing.
Anthony Fama
★★★★★
3 years ago
Very professional and courteous! Helped my window issue, even though it took business away from themselves. Integrity at its best! Highly recommend! Thank you!
Laura Bennett
★★★★★
5 years ago
Outstanding customer service beginning with Khristina who assisted with the initial phone call to Luis and Marcus who measured and replaced the large picture window in our mid century home. Excellent craftsmanship, guys! Thank you!!
Kevin Thompson
★★★★★
7 years ago
We had a great experience with J&R Glass Inc. Mike Quiles came in, used precision techniques to measure, and a couple of week later, GLASS! We could not have been more pleased with the quality of material we selected nor the quality of customer service that was offered. Mike and his crew, all very professional, are the perfect representation of quality services. I cannot thank them enough! Kevin Thompson Groton, Ma
Ken Nor
★★★★★
8 months ago
Great people, very nice, and the work they did was fantastic.
Eric Voedisch
★★★★★
6 years ago
Very friendly very fast service great job would recommend to any body thank a bunch guys /girls
Lucrecia Acosta
★★★★★
2 years ago
I have never written a review before, but they deserve it. They treat you like family here. There was a scheduling misunderstanding with my insurance company, and they still took in my car, got it fixed within a couple hours, and the mechanic himself dropped the car off at my home. I couldn't have asked for a better experience after an accident. I will be recommending everyone to this location.
Fadolo
★★★★★
a year ago
Met Rob and Jarred Hard At Work This Morning. They Gave Me Information About the Business! They Are Very, ~ Friendly & Respectful
lau aul
★
☆☆☆☆
a year ago
Been a longtime customer come to find out I was always overpriced I was patient with you guys and waited over 3 weeks to receive my side window replacement glass that I was told it would take less than a week . it took 3 weeks and overpriced for it let me tell you that glass didn’t even make it home this how low quality the job it was .come back and explain it then get a call will cost you again the same amount.Am glad that happened I think I will save money overtime somewhere else Those people don’t care about your business
Joe V
★★★★★
9 months ago
Best guys around! Brought my commercial work truck to JR Glass and was helped by Travis and Dave. Very pleasant, efficient, and knowledgeable. Highly recommended. Will most definitely be back for any glass needs!!!
LynnP.
★★★★
☆
Edited 5 years ago
Brought in a cracked side mirror that I needed to replace. They had the ability to custom cut the piece on site which was extremely convenient. Problem was they had no idea when it would be completed. They did inform me they were extremely busy and backed up with work. 2 stars because they didn't return my phone calls, the labor cost, I feel, was way to much for the amount of time it took them to complete the project. It would be one thing if they were able to finish it that day or the next day, sure I'll pay $52.00 but it took them seven (7) days! Btw the "materials" only cost $19. Do I recommend them? - sure. Will I use them again?- probably, if needed.
Ryan Provost
★★★★★
10 months ago
Byron is a very nice guy and did a perfect job on our glass door for the shower. Very easy to deal with JR glass, on time with everything and most importantly the best price for good quality
sylvia pacetti-poirier
★★★★★
6 months ago
We just had a shower door put in by J&R Glass Jake and Frank were the guys that came out to the house They were so professional honest a pleasure to do business with. They were informative explained things to me helped me pick out a style and once I put down the deposit the glass was here in 2 weeks and then they scheduled installation. There are company that's been around for a long time they care Please consider them for your needs You won't be sorry!!
AHW
★★★★★
a year ago
I had an absolutely incredible experience with J R Glass. Working with Luis was beyond exceptional—he was incredibly attentive and meticulously detailed. Watching him meticulously measure and ensure every dimension was perfect for our shower door was truly reassuring. True to their word, the doors arrived precisely as promised within three weeks. The installation team was equally remarkable. They were not only kind and communicative but also incredibly thorough. They even noticed a minor defect on the glass that I hadn't even seen and insisted on replacing it promptly. The replacement process was seamless, and the final result was flawless. I wholeheartedly recommend Luis and J R Glass for anyone looking for top-notch service and quality craftsmanship for their glass needs!
Chad Clanton
★★★★★
2 months ago
These guys are top notch. I work at a school and was in a real pinch. I called the guys in the early morning after having a glass breakage late one night at an athletic facility. We were hosting an event the next morning and these guys took care of it before our 10:00 am start. Friendly, professional, and timely service. I definitely recommend them.
Majlinda Haxhiaj
★★★★★
a month ago
I worked with JR glass on two bathroom projects. I have and will continue to refer them to everyone I know. The entire experience was great however I have to distinguish the two installers Jake and Frank. They are the best at their job and a big asset for JR Glass! On time professional knowledgeable and kind. Best experience and thank you!
