Kaizen Collision Center - Arvada

Koil

★★★★★

5 months ago

Super communicative. The team did a great job in a very reasonable amount of time, and there were zero hiccups along the way. I hope I never have to get more work done on my car, but if I do, I’ll bring it back here.

Will Krenger

★★★★★

7 months ago

Kaizen did a great job repairing my vehicle. Customer service kept me informed and updated on the progress of my vehicle. They repaired the car in less time than they initially quoted me and I would absolutely bring my car back to this shop. Friendly, honest and professional folks.

Roxanne Roberts

★★★★★

a year ago

Kaizen was great. From start to finish I was informed of the status of my vehicle and responded to quickly. Because this was an accident (other driver at fault) they took care of contact with the insurance company as well as the rental car company. My car was returned to me clean and all damages fixed. The staff was incredible. From the woman at the front desk, to the manager, to the lady that was handling my car, I was well taken care of and thoroughly informed. They even finished with my car a day early. I would use them again and 100% recommend this company.

Carolyn Wiese

★★★★★

3 weeks ago

Everything went so smooth and work was completed in just 4 days. Kept me fully updated through the whole process.

Todd

★☆☆☆☆

Edited a year ago

Went in for a quote to fix my truck. And never heard back from them. I called a week later was told the appraiser would email me the quote over. No such luck and that was 2 weeks ago. Still have yet to hear from anyone. I guess business is that good that customer service is in the toilet.

Matt Lederle

★★★★★

3 months ago

This was the first time that I worked with Kaizen. In this case, there was fairly significant damage to the rear end of a truck. Their work and communication was excellent and I will work with them again if I have future needs.

George Breit

★★★★★

5 months ago

I had a relatively minor repair to a rear spoiler. The expertise of the staff at Kaizen was superior to two other shops I used for prior repairs. They are efficient and knowledgeable. The final cost and time required were both less than estimated. Very good experience.

Ciaran

★★★★★

2 months ago

I want to recognize Sheila for the fabulous work she performed on my RAV4. She went above and beyond to make it look brand new again, as far as the work she performed. She even vacuumed out my all weather Matt's inside and cleaned up the paint in areas that were not commissioned. Truly a wonderful technician that puts her heart into her work. Thank you again Kaizen.

Heather Reed

★★★★★

9 months ago

My sunroof exploded. While waiting for the replacement window to arrive, I didn't want to drive around with this hole in roof. We've had work done at Kaizen before so I asked if they could cover it, even though the window isn't being replaced here. They came to my rescue!! Their staff are the BEST!!

Ellen Alexander

★★★★★

6 months ago

Great customer service and seamless processing through my insurance company. They kept me up to date on progress several times and the repairs were completed on time. The car came back looking better than it did before the accident!

Pam Burkholder

★★★★★

5 months ago

Beautiful repair to my Rav4 after being rear-ended. My car looks good as new. The staff at Kaizen were knowledgeable and professional. They kept me updated during the process from having to order parts to job completion. They still get my car done in the original estimated time.

Wendy Carlson

★★★★★

4 months ago

I had damage to my passenger door that they fixed. At first, they were going to try and repair it, but it ended up needing a new door and new paint. The match was perfect. Pricing was reasonable and the job was well done. Communication was great. I highly recommend.

Ashley Buczko

★★★★★

a month ago

Amazing, quick, personable, precise, and customer oriented care. I would recommend anyone to use this auto shop. I truly felt less anxious about my accident knowing my car was in great hands with Kaizen.

Tim McClaren

★★★★★

3 months ago

My second time dealing with Kaizen and it was a very good experience again. They are very friendly and tell you up front what to expect, both cost and timing. They finished the repair on my car a day earlier than predicted. All along they would send regular text updates on the progress. The finished job was excellent! I was very pleased with the experience!

Michael Ladd

★★★★★

a month ago

The staff at Kaizen Collision were friendly and efficient communicators. They quickly gave me an accurate quote and were able to finish the work on my truck quicker than expected. The work they did looked great.

Tammy Piz

★★★★★

7 months ago

My car looks great!! It was clean and beautiful when I got it. I appreciated the updates via text messages. The estimate was right on track!! I will ALWAYS use this company when I have a need to. Thanks for the great customer service.

Lauren Gallagher

★★★★★

2 weeks ago

I was beyond impressed with Kaizen. I had no idea what I had in store, but they made the process so incredibly nice for me and I was not thinking that it was going to be restored the way it was based on where it was when it was brought in, but they didn’t incredible job and I really really appreciate this place. They were honest they were reliable. They kept in touch. I never had to call and wonder where we were in the process. If I ever need anything else, I know exactly where I’m going