Kaizen Collision Center - Arvada

Tim McClaren

★★★★★

3 months ago

My second time dealing with Kaizen and it was a very good experience again. They are very friendly and tell you up front what to expect, both cost and timing. They finished the repair on my car a day earlier than predicted. All along they would send regular text updates on the progress. The finished job was excellent! I was very pleased with the experience!

Ashley Buczko

★★★★★

a month ago

Amazing, quick, personable, precise, and customer oriented care. I would recommend anyone to use this auto shop. I truly felt less anxious about my accident knowing my car was in great hands with Kaizen.

Wendy Carlson

★★★★★

4 months ago

I had damage to my passenger door that they fixed. At first, they were going to try and repair it, but it ended up needing a new door and new paint. The match was perfect. Pricing was reasonable and the job was well done. Communication was great. I highly recommend.

Pam Burkholder

★★★★★

5 months ago

Beautiful repair to my Rav4 after being rear-ended. My car looks good as new. The staff at Kaizen were knowledgeable and professional. They kept me updated during the process from having to order parts to job completion. They still get my car done in the original estimated time.

Ellen Alexander

★★★★★

6 months ago

Great customer service and seamless processing through my insurance company. They kept me up to date on progress several times and the repairs were completed on time. The car came back looking better than it did before the accident!

Heather Reed

★★★★★

9 months ago

My sunroof exploded. While waiting for the replacement window to arrive, I didn't want to drive around with this hole in roof. We've had work done at Kaizen before so I asked if they could cover it, even though the window isn't being replaced here. They came to my rescue!! Their staff are the BEST!!

Ciaran

★★★★★

2 months ago

I want to recognize Sheila for the fabulous work she performed on my RAV4. She went above and beyond to make it look brand new again, as far as the work she performed. She even vacuumed out my all weather Matt's inside and cleaned up the paint in areas that were not commissioned. Truly a wonderful technician that puts her heart into her work. Thank you again Kaizen.

George Breit

★★★★★

5 months ago

I had a relatively minor repair to a rear spoiler. The expertise of the staff at Kaizen was superior to two other shops I used for prior repairs. They are efficient and knowledgeable. The final cost and time required were both less than estimated. Very good experience.

Matt Lederle

★★★★★

3 months ago

This was the first time that I worked with Kaizen. In this case, there was fairly significant damage to the rear end of a truck. Their work and communication was excellent and I will work with them again if I have future needs.

Todd

★☆☆☆☆

Edited a year ago

Went in for a quote to fix my truck. And never heard back from them. I called a week later was told the appraiser would email me the quote over. No such luck and that was 2 weeks ago. Still have yet to hear from anyone. I guess business is that good that customer service is in the toilet.

Carolyn Wiese

★★★★★

3 weeks ago

Everything went so smooth and work was completed in just 4 days. Kept me fully updated through the whole process.

Roxanne Roberts

★★★★★

a year ago

Kaizen was great. From start to finish I was informed of the status of my vehicle and responded to quickly. Because this was an accident (other driver at fault) they took care of contact with the insurance company as well as the rental car company. My car was returned to me clean and all damages fixed. The staff was incredible. From the woman at the front desk, to the manager, to the lady that was handling my car, I was well taken care of and thoroughly informed. They even finished with my car a day early. I would use them again and 100% recommend this company.

Will Krenger

★★★★★

7 months ago

Kaizen did a great job repairing my vehicle. Customer service kept me informed and updated on the progress of my vehicle. They repaired the car in less time than they initially quoted me and I would absolutely bring my car back to this shop. Friendly, honest and professional folks.

Koil

★★★★★

5 months ago

Super communicative. The team did a great job in a very reasonable amount of time, and there were zero hiccups along the way. I hope I never have to get more work done on my car, but if I do, I’ll bring it back here.

Mark Ballard

★★★★★

7 months ago

The lady that checked us in was very friendly and respectful. She Evan cleaned some black marks on my car that I didn’t know how to remove. You are very lucky to have a person like her in the position that she has. A credit to your company for sure!!!!

Liam

★★★★★

8 months ago

Someone lightly scraped up my car, so I brought it in for an estimate. Sheila was amazing, found a simple solution and didn’t even charge me. Front desk is very friendly and made me feel welcomed. Highly recommend this shop

Jamie Gibson

★☆☆☆☆

a year ago

My Jeep was in for repairs to the left rear quarter panel and was returned to me with a cracked left rear tail light that didn't exist when I dropped it off yet was immediately noticeable the second I brought my vehicle home after their repairs. My Jeep was also returned with a large exposed gap in one of the interior trim panels. Stacy the GM denies any responsibility for the cracked taillight and claims that they have noted "existing damage" to the tail light in a photo that was taken more than 24 hours after I left the vehicle there. They also have photos from the estimate 2 weeks prior that clearly shows there was no damage to the taillight. I would not trust them to perform any work on my vehicles in the future.