Kosmic Collision LLC

Greg Wells

★★★★★

3 weeks ago

This by far has been the best customer service I’ve ever received at a car repair shop. The team has very friendly, welcoming, and helpful to ensure the process was smooth and efficient. They over communicated and over delivered as well and even worked with me to absorb the cost on tires that they paid for.

Dani Nicholson

★★★★★

2 months ago

Would give 10 stars if I could! From the moment I called to inquire about a repair, Kelvin was kind, helpful and transparent. When I took my car in to be evaluated, I was grateful for fair and reasonably priced solutions. As a woman, I am always concerned about being taken advantage of in regard to all that I don’t know… but this was the most comfortable I’ve ever felt with auto repairs/needs, outside of my own family’s business (out of state). I plan to refer any and everyone to Kosmic! Kelvin, Ryan, and team — thank you for all of your help!

Vanessa M

★★★★★

8 months ago

I had the pleasure of interacting with Kelvin throughout my car repair and would not hesitate to do so again. From initial inspection to when I picked up my car, he was transparent on pricing and the work needing to be done as well as kind and professional. His awesome team got my car turned around super quick even with a garage/lot full of cars!! I walked out with a smile seeing how well they fixed my car and how fairly priced it was. A great local business you can trust!!

Aleah Whitaker

★★★★★

9 months ago

I recently brought my car to Kosmic Collisions, after my very first accident, and I honestly didn’t know what to expect. From the moment I walked in, the team made me feel at ease. Not only did they fix my car quickly, but their customer service was outstanding. They provided consistent updates throughout the process and walked me through everything step by step, making sure I understood what was happening with my vehicle at all times. They truly went above and beyond, and I couldn’t be happier with the results. They exceeded all my expectations, and I’m incredibly grateful for how smooth they made the entire experience. If you’re looking for a reliable and professional auto body shop, Kosmic Collisions is the place to go!!

Doylin Perdomo

★★★★★

a year ago

Kosmic Collision did an amazing job repairing my car after I got rear ended. This was a first for me and their google reviews were the main reason I chose them . It’s safe to say I chose the best! From the moment I placed my first call out to them I knew I’d made the right decision. Their communication skills are exceptional and made me feel at ease at all times. Would definitely recommend !!

E P

★★★★★

4 months ago

Ryan and Kelvin and team did a phenomenal job across the board. They were very communicative every step of the way. Had body work done after an accident. Went through insurance and it was such a smooth process. They are verified shop with Progressive which made it easier. The work was great plus they detailed my car afterwards. 10/10. Would recommend for quality work and great customer experience.

Melissa Williams

★★★★★

2 months ago

I stopped by after a fender bender to have them assess the damage and make my car safe to drive back to SC. They were very professional and not only checked out the car but removed a piece that was dragging the ground and secured the bumper. Also gave me information about seeking a repair company in SC and what questions to ask. After all of that, they refused to charge me for anything ! I have already given them 2 referrals because I know they will be in good honest hands! Hard to find this kind of service these days! Wished I lived closer so they could have done my repair. Highly recommend!

Aaron B

★★★★★

10 months ago

I initially thought the high ratings and lack of negative reviews was too good to be true, however I couldn’t have been more wrong! Kelvin, Charles & crew provided better service in about half the amount of time compared to my experience with a major dealership collision center approximately 2 years prior.. Not only did they repair all the damage from the recent accident, but they fixed prior damage that was neglected previously by the dealership collision repair team. From the start, Kelvin gave me his honest input on my situation and made sure not to leave me with any unrealistic expectations. He made sure to maintain regular communication with me throughout the process & even detailed the vehicle, making it look almost as good as the day I bought it. I don’t submit many online reviews.. but I’d say when I do, it’s because whatever I’m reviewing either impressed or disappointed me so much I felt it necessary to share my experience. This would 100% be one of the times I was impressed, and I can’t thank the Kosmic Collisions team enough for their commitment to providing excellent service without the added nonsense typically seen at most other body shops. Moving forward, I will be recommending Kosmic Collisions to anyone looking for auto body/collision repairs in the CLT area.. Still don’t believe me? See the attached before and after photos of my vehicle.

Scott Quick

★★★★★

a year ago

Kosmic Collision does excellent work. I recently had my rear bumper repaired & painted. They also repainted all my silver accent trim to give the car a new look. Kelvin, Charles, and Stan are very professional and detail oriented. I would highly recommend this shop to anyone.

Lauren D

★★★★★

8 months ago

Ladies, if you’re looking for a body shop that won’t gouge you, upsell on things, or make you feel uncomfortable, I highly recommend Kosmic Collision. Had damage to the roof of my car, and based on other reviews I came here. Kelvin and team did a phenomenal job, extremely fair pricing, and they literally fixed my car in a day. While this was an unfortunate experience with my car, the fix they provided made me feel a lot better about the situation. I hope to not need them in the future, but I would definitely go back if anything comes up.

Sonja Rushing

★★★★★

3 months ago

Kosmic Collison was very helpful and professional in providing me with an estimate for car damages due to an auto accident. No repairs performed as my vehicle was declared a total loss by my insurance carrier. However, kosmic did a fantastic job with supporting me during this stressful time. Ryan and Charles were Awesome!!!! I will definitely give them a call if the need arises. Highly recommended! 👍

Savannah

★★★★★

a year ago

Words can not explain how grateful I am for the experience I had with Kosmic Collision. The work they did on my car was AMAZING! They were respectful, kind, informative and personable. They never made me feel silly for asking a question or calling for an update. I genuinely appreciated their transparency and dedication to me as a customer. Their reviews speak for themselves and you will not be disappointed.

Justin Schoonmaker

★★★★★

a year ago

We found Kosmic Collision online and called because of the reviews. This was our best decision throughout the claims process. Kelvin overcommunicated as the process went along and took care of the communication with the other persons insurance company. When the car was finished, he even organized for me to leave the rental with them and they would work it out with Enterprise. The body work was so good that I legit had a moment where I questioned if that was our van. Overall, 5/5 experience, would definitely recommend and use again.

Giovanny Reyes Valdez

★★★★★

Edited 10 months ago

I have an imported Japanese car that was in a hit and run. No other shop wanted to take it but them. I was amazed by the professionalism and great work that was received. When I first saw the car again it looked really good, they also detailed the car before I came to pick it up. Amazing experience!!

Lynnette Jewell

★★★★★

Edited 2 months ago

This is our third time bringing our car and experience has been just like their family keeping us updated letting us know every detail of what’s going on. We highly recommend him.. Thanks to Kelvin and Crew for such an amazing job every time.

Chelsea Harden

★★★★★

5 months ago

I came to ask about some minor scratches and they were able to fix them on the spot!!! Very nice people and very knowledgeable about what they do. Would definitely recommend. Thank you!!

EL Edsel

★★★★★

a year ago

Losing my car at a critical part in my life due to the irresponsibility of another was discouraging...but a friend referred me to Kosmic. Working at a car dealership I had my doubts about certain body shops quality of work. First let me say they came and got my damaged car from my house, gave me all the details, lifted my spirits by showing empathy when I got to their office . They made me feel like family...The fix did not take long at all, eventhough they gave me a realistic e.t.a. in advance. They called me throughout the process and updated me on everything. When I went to pick my car up, Lets just say brand new car feeling all over again. I was not expecting them to do all these great things. I had to take their business cards and pass them around like I was working for them. They made me feel a part of something that much and I truly appreciated it. Kosmic deserves a 10. Also I feel I have to do more than just a review. It just doesn't do my experience justice.