Christian Brothers Automotive Concord

John McKinney

★★★★★

2 weeks ago

Christian Brothers was absolutely great the customer service top notch professional and they didn’t waste no time getting me in and back out on the road. I highly recommend them. Great team!

MK

★★★★★

a month ago

My car was having serious shuddering and jerking issues. I took it to the Nissan dealership twice, but unfortunately they couldn’t find the problem. Then my engine light started blinking, so I went to Christian Brothers Automotive Concord—and I’m so glad I did! Their team quickly diagnosed the issue and fixed not only the engine light but also the shuddering and jerking problems. Now my car runs like brand new! On top of that, they are budget-friendly, honest, and professional. Huge thanks to the amazing team at Christian Brothers Automotive Concord. I highly recommend them!

Eric Bieder

★★★★★

2 months ago

Look no further for all your car repairs. I have always used local Toyota dealership for service until now .Due dishonest service. I can say Christian Brothers is TOP notch . Provided updates during scheduled service and provide all detailed information and photos of my overall car condition. They check everything and provide recommendations if needed .They are by far the most HONEST auto repair company I have ever dealt with.Moving Forward my cars will always be serviced at Christian Brothers .If you are looking for honest, no haggle and superior customer service look no further than Christian Brothers

Janell Johnson

★★★★★

5 months ago

My mechanic referred me to Christian Brothers four years ago, for services he can’t perform on my car. He trusts them and told me they would do a great, honest, affordable job. He was absolutely right! Yesterday I went to them for an alignment. It cost literally 1/4 of what the dealership had quoted me. Not only did I get fast, affordable, honest service, but the waiting room was clean and inviting. And the customer service is second to none! I have been recommending them to family and friends for years, and will continue to do so.

Sheila Matthews

★★★★★

Edited 5 months ago

I went to Christian Brothers Automotive to get my headlight and turn signal light replaced, and the experience was great from start to finish. The staff are super friendly and professional. The service was done quickly, and the pricing was very fair. It's rare to find a shop that treats you with honesty and respect, but Christian Brothers definitely delivered. I really appreciate their transparency and the quality of their work. Highly recommend them for anyone needing reliable auto service. I’ll definitely be back if I need anything else!

SavedbyGracealone

★★☆☆☆

2 months ago

This shop replaced my alternator on my Toyota Venza. I insisted on a OEM Toyota Alternator which they honored with a receipt showing the fact. I’ve had another Christian brother shop in Huntersville do work on another car. They charged me the price of the OEM part and installed a cheap after market part which lasted only one year. I did the job the second time and this is how I discovered the cheap part. So I was hesitant to take my vehicle to Christian Brothers but I had no choice because they could do the job and I needed the vehicle for work. I did check under the hood before paying knowing the other shop did a sloppy job and nothing jumped out at me immediately which would indicate this shop did the same. Well a few days after picking the car up I noticed the coolant reservoir was empty. This indicated to me they did not burp the cooling system properly which I ended up doing myself. They also did not reattach all the fasteners which hold the plastic covers on and some were missing all together. Today I had to use my horn and it didn’t work. They did not reconnect the horn. All this I did and they charged me $1300 after an initial estimate of $1100. They say they broke a couple of pieces removing parts which happens but charging $100 labor was unacceptable. I told shop what I found and they apologized and offered a free oil change. I will not take them up on that and will never take any of my vehicles there again. They do sloppy work.

Moving With Purpose

★★★★★

4 months ago

The atmosphere, customer service and everything I had a very great experience with here. Although they weren’t able to assist me with my specific issue due to aftermarket parts on my vehicle, they made an effort and were very transparent and upfront letting me know what was going on and the best choice of moving forward to avoid further issues rather than doing it anyway and causing further issues, they also let me know the best route to go moving forward and where to go also. That meant more to me then anything and I appreciate your guys transparency and being upfront and honest it means a lot! I’d definitely come back in the future for any other mechanical repairs and recommend others also!

Jonathan Cox

★★★★★

a month ago

We had my son’s car towed to Christian Brothers for a new alternator. It was fixed the next day for a reasonable price. Great service and great people!

Chris Paumer

★★★★★

4 months ago

Great and expedient service! They provided some of the most detailed reports on my vehicle with videos and photos. The staff were welcoming and easy to work with. Keep up your excellent work!

Michelle Doyle

★★★★★

2 months ago

Excellent service, thought I needed new brakes and they were honest and helpful letting me know that I didn’t need them. Provided referral for what I did need, all the staff was warm welcoming and kind!

Dahn R

★★★★★

3 months ago

They have exceptional customer service, they give you details about everything that you need done. They are very honest, which is very hard to come by. I will keep bringing my vehicles to them because I trust them and their work

Arlean Love

★★★★★

5 months ago

I came to get back brakes, and it was discovered that I also needed an oil change and one front tire. I received a full synthetic oil change and a brand new tire, at no additional charge! I was blown away by this unexpected generosity! The management and staff were honest, professional, and courteous as they provided superior service! I refuse to go to the Kia dealership...Christian Brothers Automotive Concord is where I am committed to meet all my car maintenance needs! I highly recommend!!!

Ella Phillips

★★★★★

5 months ago

Absolutely amazing! They’ve been great both times I’ve used them. They send you a detailed report of your car, and keep you up to date the whole time with texts and phone calls. I definitely recommend and will be back again.

Butch McLaughlin

★★★★★

2 weeks ago

Thorough service, trustworthy and reliable, I didn't feel like they were trying to sell me anything I didn't need, but they gave me a complete list of recommended services and cost. Complete transparency.

J Rich

★☆☆☆☆

2 months ago

I went to great lengths to have them fix my car. It was returned to me with many problems. I had to go back two times. I don't feel that the work was completed to the standard that I thought it would. Then I was given a "we don't want to fix it" estimate on a separate issue. I called 3 other auto service who gave me an estimate that was at least 1000 cheaper. I plan to wipe the sand off of my sandals and never go to any of their locations again.

H Kay Neal

★★★★★

2 months ago

I absolutely love Christian Brothers Automotive in Concord!! I have received routine maintenance services on my 2024 Infiniti QX60. I have saved more than $400.00 on brakes and filters because I chose Christian Brothers. During my last visit, I had engine and cabin filters replaced, was in and out in less than 30 minutes.

A Dubb

★★★★★

6 months ago

Oh my gosh. Not sure where to start, so let me just say that this was the best experience I’ve had in a while. Your team is top tier and hyper focused on customer service in the best of ways. I have typically only taken my car to the dealership for service, but you have gained a new customer with me. The shuttle service, chatting with the owner, the mechanic and office team was all a pleasure. Everyone was friendly and trustworthy, and I’m confident that the work done to my car is reliable and of great quality. Thank you so much for a great experience. I’ll be back soon…but not too soon. Lol!