R & R AUTO Repair

Tracey Torres

★★★★★

a year ago

I recently had my head gasket and alternator repaired at R & R Auto Repair, and I couldn’t be happier with the experience. From the start, their communication was excellent. They kept me updated throughout the process, explained everything clearly, and made sure I understood the work being done. What really stood out to me was how knowledgeable and transparent they were. They made me feel like family, not just another customer. They took the time to listen to my concerns, offered great solutions, and were always mindful of my budget, making sure I got the best value without compromising on quality. Beyond the immediate repairs, they pointed out things to keep an eye on for the future and gave me a heads-up on upcoming maintenance needs. I felt like they genuinely cared about both my vehicle and me, which is rare to find these days. Highly recommend!

Charlotte Local

★★★★★

2 months ago

We always receive great service here.

MARTIN COCHRAN

★★★★★

6 months ago

Very good people Great service Reasonable prices

Adam Mclean

★★★★★

a year ago

R & R Auto Repair is the best shop I've ever used for any of my vehicles. I being someone who normally does all the maintenance on my vehicles, if it's anything that either I don't have the tools for or problems I just can solve. R & R is my go to. Fair pricing, honest, very helpful, and customer service is awesome. Family owned business. They will take care of you and your vehicles for sure.

John Haggerty

★★★★★

2 years ago

Great guys working here. Took my car in for a starter that turned into replacing it 3 times before they got a good on from the parts store. The tech was very patient! I'll be back for sure. It's an old school shop with modern quality and values.

Michael Bentley

★★★★★

3 years ago

I have had R&R replace brakes, turn rotors, change oil, provide wheel alignments, probably additional services that escape me at the moment, and oh yeah they have replaced an entire motor for me. They provide honest analysis, quick servicing, and fair pricing. Great customer service. Highly recommended.

Marcia Reef

★☆☆☆☆

a year ago

I am disabled and took my car to be smogged at this establishment. The young man there was curt, rude and unaccomodating. I left there and went to Liberty Auto Inspection on Cabarrus Ave. What a difference in ethics. They were wonderful. Go there!!!

Angela Biggers

★★★★★

4 years ago

Tracy is wonderful to work with and the entire team there give excellent service. The battery went bad on my 2011 Chrysler 200 and it's located behind the front wheel well (thanks, Chrysler!). I was able to have AAA tow it over and, even though the tow driver thought it might be the alternator, R&R was able to rule it out and only replace the battery in a timely manner. My sister has also been using them for a while and we both feel we can trust them.

Susan Baker

★☆☆☆☆

2 years ago

Went for NC car inspection, open sign lit, no one there. Waited for 45 minutes, called several more times while running errands, no answer 1.5 hours later. Went somewhere else , done in 15 minutes. Won't make that mistake again. Should at least put up sign saying when will return

Beth McMillen

★★★★★

5 years ago

We were in Concord visiting relatives when our truck refused to start. A friend recommended R&R, so we had it towed there. The truck was fixed in less than two hours, and the cost was very reasonable. I would definitely recommend this business.

Hanna P

★★★★★

5 years ago

10/10 Best place to go!! Great people! Great service. Very honest and reasonable I would trust them with anybody I sent their way. These guys are life savers and defiantly should get all the recognition they deserve. Awesome work R&R. Thank you for all your help.

Yasmeen McCullough

★☆☆☆☆

3 years ago

Went here to get my Front crankshaft seal fixed and it was done wrong a year later still trying to fix the mistake made, due to the so called repair my timing chain is off and is needing to be replaced. My fiancé went back and of course was told that the problem was done right and that no one was willing to look at it. Not only did I pay for this repair but now I have to pay even more to get the another problem fixed they caused. He even had another mechanic try and speak with them about the mistake and they still refused to listen. This is very poor customer service. With how big this job is, and the problem others are skeptical to take this on. We shouldn’t have to go through this. Would not recommend this place.

K Cline

★★★★★

2 years ago

I have been coming here for years. They always do good work at a decent price. I will be coming back and always recommend them to friends and family.

Wendy Martin

★★★★★

a year ago

They are the best ever!! Tracy and the crew always take care of what I have going on and it is fast and correct every time!! Thanks guys!!

Donivon Carr

★★★★☆

2 years ago

I have been dealing with R&R for 30 years or longer. I keep going back because I feel that they do good work at a decent price and just good folks to hold short conversations (no longer than I'm in there)

Ace Flowers

★☆☆☆☆

2 years ago

I called them around 3:30 to see how much the alignment was, pulled up at 3:45 and none of them came up to me to see what I wanted just kept looking at me. When I finally got out to see if they could do my alignment I was ignored then someone from the back came up to me just to tell me it’s too late to do it. I will never go back not even for an inspection

Jeffrey Davis

★★★★★

6 years ago

Great place to get your car fixed. They are nice people and very professional. They are great on service and reasonable on price’s. I will recommend them and send them customers. 5 Star’s and 2 Thumbs up.