Les Schwab Tire Center

Brianna Turville

★★★★★

4 months ago

I needed a tire patch and they provided the service for free in a very timely manner. I made an appointment which I highly recommend. I appreciate that! I will certainly consider buying future services from them because of this. I waited in the lobby while they fixed my tire and it was pretty comfortable. The employees greeted me very nicely too!

Alice Tausaga

★★★★★

5 months ago

This Les Schwab location consistently delivers outstanding service! The front desk staff are attentive, knowledgeable, and always ready to assist with any questions. I’ve made this my go-to store for all my vehicle needs — highly recommend!

Kyle Decker

★★★★★

5 months ago

I took my 2002 Subaru to this Les Schwab first thing in the morning for a loud squealing sound in my brakes, they managed to squeeze me in quickly even though it was busy, they found that it was just a bent clip we're able to straighten it out and stop the squealing. They didn't charge me anything. Great customer service at this Les Schwab. I will definitely be bringing my car back here when I need my rear brakes done.

Craig Klascius

★★★★★

2 months ago

Les Schwab’s are always good in my book and this location had my chains waiting for me at the desk when I arrived. In and out in less than a minute. Great team here!

A B

★★☆☆☆

5 months ago

Be careful you get the right battery. I have been a customer for many years, particularly of their tires and brakes. They are professional, helpful and have a good brand. I bought a generic battery from Les Schwab for my car and later when the battery was draining unexpectedly and not keeping charge, leading me to need AAA twice did I realize (after going to the car dealer) that the battery Les Schwab had sold me for $245 was not providing the amperage that my car needed. So though I only had their battery far less than their warranty period, I had to buy a new battery from the dealer and the problem is solved. Les Schwab should have sold me a battery with the correct amperage or lacking it not sold one at all.

Stephanie Hooper

★★★★★

3 months ago

Always great! Efficient and on point. Well priced and it's never a hassle to address issues. Thanks for the always great service that is exceptionally reliable and friendly. This is true for any location I have ever visited. A great local/Oregon brand that we all should support!

J W

★★★★★

3 months ago

I really needed a win today and Gavin hooked it up! Mike and David were great too! Really appreciate Gavin’s a straight shooter! Let me know my options without any hidden fees. Really appreciate these guys! Will be back

Will First

★☆☆☆☆

5 months ago

We went in a few weeks ago to replace all 4 tires on our car. After they finished the service the TPMS sensor in one of the tires was not working. After going in and speaking to Gavin we were told that “the normal battery life is 6-8 years and the battery must have died” essentially they expect me to believe that the battery died the exact same day they serviced the tires? That’s a bit far fetched. I explained that’s quite the coincidence if true and he said it “happens all the time”. Les Schwab had been our go since they usually have stellar customer service, but they lost us as customers after this. It was very disappointing to not only have this happen but then to be insulted by them expecting us to believe the battery died the same day they changed our tires. TPMS sensors are notoriously fragile and easy to mess up, it would be simple for them to own up to breaking it given that it is clearly related to them changing the tires but apparently they can’t eat the money on their mistake and have to pass it off to the customer. Don’t be fooled by their free services and think they are run by competent mechanics. When it comes to anything other than a patch, go elsewhere and save yourself the headache.

Shannon

★★★★★

7 years ago

Years of outstanding service! Thank you Les Schwab!! We came to be life time Les Schwabers after my car light went on alerting me to something being wrong with the tire. I pulled up with a toddler and an infant right to the service decks. I did not have purchased tires from their store nor an appointment. I had sleeping children and they came right up to the window and asked how they could help. They immediately got me in the cue and helped by letting me stay in the car with my kids until the very last minute before they had to take my car in. They got to me quickly and came out with a smile and my keys. They let me know that I had not one but two nails in my tire. They were able to patch it and no need to buy new tires. I asked how much? No need to pay us. We were happy to help. Please keep us in mind when you need to buy new tires. The kindness shown to me was beyond appreciated. I have been buying tires there ever since. I have been to many Les Schwab locations and what I find is Consistency! I have had the same great experience no matter what shop I have been to. They help me make great decisions on what kind of tires to buy for my specific needs and price range. They stand behind their service and products. Free WiFi, ample seating and tables if you need while waiting, popcorn, coffee, cocoa! Free Brake Checks and Free Brake Estimates! They service Brakes, Alignments, and Suspensions so keep them in mind. Thank you for keeping my family safe!

Benjamin Miller

★☆☆☆☆

6 months ago

I love Les Schwab. Been a loyal customer for years in southern Oregon - and then on into Vancouver WA. Been visiting our local LS for all our tire, brakes and suspension needs and repairs. They have always been fair and treated us with respect and kindness. We have come to trust the LS brand - and so you can imagine my surprise when my wife went into a new location and had such an awful experience- that she is warning people about this location. My wife had been taking care of some business across the river and stopped by this LS location to ask some questions about our RAV4 and some work we are wanting done on it. Never before have we had a negative experience at Les Schwab. This tech (Gavin), however, that chatted with my wife was incredibly rude, condescending and made her feel belittled and embarrassed. She left without getting any work done and let me know that she won’t be returning to this location. This is unacceptable behavior. From any company - but especially one with a reputation like LS. We will absolutely continue to support our local LS - but will NOT be visiting this branch in the future.

Sharli L

★★★★★

2 years ago

Excellent service and speedy turnaround times. This is my go-to tire place! They were very helpful in choosing oversized A/T tires for my rig, even if they did steer me towards their house brand (Backcountry A/T 2). They've always made things right, even when they infrequently make a mistake (I have a lot of custom modifications and self-fabrications on my rig, so it's partly my own fault). Tire costs are slightly higher than discount shops, but that's because so many free perks are included (like lifetime tire rotation, flat repair, and air pressure checks/fills). Alignments here are pricey (my only real complaint), so I purchased lifetime alignments at a different shop. Also, if you're a die-hard offroader, be aware that the Backcountry A/T2 could use some more reinforcement on the sidewalls. Great for Subarus/Rav4s/CR-Vs/crossovers, but not so great for Jeeps/Broncos/Tacomas.

Juston McKinnon

★☆☆☆☆

a month ago

Why do you keep your sign lit at night??? Who is it for??? You literally close at 6. Completely unnecessary and disrespectful to the people around you. Bad neighbors, and I’m sure it reflects in your service.

Preston Gravitt

★★★★★

a year ago

I had my tire slashed. I went in and they replaced them that day before 6. Thank you so much Les Schwab.

Earle Page

★☆☆☆☆

3 months ago

Did $3000 of damage to my car by crashing it in the parking lot. To top it off, they mounted my snow tires backwards. Not recommended.

Robert Peterson

★☆☆☆☆

2 years ago

Les Schwab (downtown location) forgot to install a lug nut on the front wheel of my 2019 Golf R. This is a vehicle that will be used on a track this year and a wheel falling off could have killed someone. Fortunately, I discovered the missing lug nut, but only after washing the car- several weeks later. I'm unsure how this could be forgotten at a facility that specializes on wheels and tires. Les Schwab also overcharged me for the tires, which obviously less of an issue compared with a missing lug nut. I paid $1909.56, where Costco ($1211.96) and Tire Rack ($1103.96) quote for the identical tire. The model of tires are Michelin Pilot Sport 4S. Paying almost double what the competition is quoting for the same tires, I would have expected higher quality service. They replaced the lug nut after having to bring the car back. Fortunately, there is no obvious damage and nobody was injured, but I will not be returning to this facility.

Angie Brummitt

★★★★★

5 months ago

Manager Mike and David stood behind their product and warranty. I appreciate their deep degree of customer care and commitment to customer safety. - A satisfied long term customer!

Amber Galloway

★★★★★

a year ago

I recently had the pleasure of visiting Les Schwab again for battery service, and I was thoroughly impressed with their customer service and professionalism. From the moment I walked in, the staff was friendly and eager to assist. They quickly diagnosed the issue with my batteries and offered a clear explanation of the necessary repairs. The service was fast, and abrupt if I could give them more than five stars I would thank you Les swab from my family to yours