About Business
Lone Star Toyota of Lewisville Service and Parts Department brings expert Car Repair solutions to the local community in Lewisville, TX, Lewisville. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Lewisville, TX appreciate their attention to detail, leading to a consistent 3.1/5 rating from 18 reviewers. By focusing on the specific requirements of the Lewisville, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Lewisville, TX and beyond.
Google Reviews
Mario Mendez
★★★★★
3 weeks ago
I had a great experience working with Bruce, the service advisor at Toyota. From the moment I arrived, he was professional, knowledgeable, and genuinely helpful. He took the time to clearly explain what my vehicle needed, kept me updated throughout the process, and made sure everything was handled smoothly. What I appreciated most was his honesty and communication — no surprises, just straightforward service. He made the whole experience stress-free and efficient. If you’re bringing your car in for service, I highly recommend asking for Bruce. He truly goes above and beyond!
Shaquita Wilson
★★★★★
2 weeks ago
My customer experience was top tier this morning. I worked with specialists, Bruce Cobb, and everything was simply amazing. The care shown during my service and my visit was exceptional. If you want good service and you want to feel like your opinion matters come on down to lone star toyota in lewisville, tell bruce I sent you
Jay stizzo
★★★★★
a month ago
Wish I could give more! I came to do an oil change on my car after a very bad experience at another dealership. From beginning to end it was a night and day difference. Was greeted by everyone even the owner came out and shook my hand. FOR AN OIL CHANGE! 10/10 would recommend my service advisor James wood but honestly the whole staff deserves a 10/10 can’t wait to continue doing business here
Robert Hicks
★★★★★
3 weeks ago
Phenomenal service, Bruce Cobbins was our service manager and he provided the very best service. He explained everything very clearly and made sure that we were taken care of. 10 out of 10 !
Mike Jacobs
★★★★★
3 weeks ago
Worked with Bobby O'Banion and it was a phenomenal experience from start to finish. Bobby was able to accommodate our request with thinking outside the box. We will certainly be back.
Debbie Dye-Hodge
★★★★★
a month ago
Bobby was so professional, personable and helpful throughout my service. He updated me when something changed. He made my experience painless!
Lisa Cortez
★★★★★
a month ago
Everyone was very friendly. Bruce accommodated my appointment time since I was late with grace. He helped with what I needed to do and what I needed to do next with all the information ready to go.
Jenna Allen
★★★★★
a month ago
Had an amazing experience being helped by Bobby O’banion he got everything I needed done quickly and efficiently and even assisted me with setting up another service. Thank you so much!!
ana suarez
★★★★★
a month ago
Thanks!! Bobby O'Banion for his service is very cordial and professional , I explain everything about the procedure of maintaining my tacoma and also help me with the updating of the system .
Sykam Narendra
★★★★★
a month ago
Mr. Bobby is awesome. He understands the customer needs and pulse. 5 * for his work. Thanks Bobby :)
App Dev
★
☆☆☆☆
2 months ago
I am going anonymous for my safety. I recently took my vehicle to Lone Star Toyota of Lewisville for a diagnostic on a minor electrical issue. I was absolutely shocked when they presented me with a quote for over 3000$. They claimed that the entire system needed to be replaced and insisted there was no other way to safely fix the car. Feeling like I was being taken advantage of, I sought a second opinion at a highly-rated local independent shop. It turns out the 'major' issue was completely fixable for $400$. Lone Star Toyota tried to charge me over 3000 in unnecessary parts and labor for a repair that an honest mechanic handled professionally in one afternoon. This service department is either dangerously incompetent or intentionally predatory. It’s clear they would rather exploit their customers for massive profit than offer common-sense, affordable solutions. If you don't want to be scammed, avoid this place at all costs. I will never bring a vehicle back here again. And also will never buy Toyota for sure in my future.
Elissa
★★★★★
5 months ago
I've been to 3 different Toyota dealerships in DFW and this one has been the best experience so far. They've answered my calls promptly and Marco was great throughout the whole experience. My Rav 4 threw a engine service code for a bypass valve failure. He looked it up immediately to check if it was covered (the 2019 & 2020 Ravs have had regular bypass valves failures), which thankfully it was and we got my car scheduled. It only took 3 hours to get my car completed, which included the bypass valve replacement, oil change, and car wash. He also immediately sent me a Lyft to get me to the dealership when my car was ready. The oil change was accidental (I didn't request it to be done, there was a slight miscommunication) and upon realization it was fully compensated. I very much appreciate Marco and how kind and helpful he was. The staff is friendly, they get your car done quickly, and they didn't try to upsell me anything like some dealerships have done to me in the past. Highly recommend Toyota Lewisville!
Tony Tran
★★★★★
a month ago
Bobby Was super awesome today. Service was quick and easy ! Love the attention to detail and great service.
Jose Delao
★
☆☆☆☆
2 weeks ago
They lured me into purchasing 2 oil changes for the price of one, I was told I could use this deal in two different vehicles and they didn't honor what they said, I had to go to a new dealership To get regular service done on my other vehicle. The service advisor wasn't too helpful at all and not customer oriented
Mildre yoselyn Martinez dugarte
★★★★★
4 months ago
I came in just to look at a Toyota Tacoma, but thanks to Iliana’s help and kindness, I ended up buying it the same day. She was honest, knowledgeable, and made me feel very comfortable. Definitely one of the best sales experiences I’ve had!
Rosmary Reinoza
★★★★★
4 months ago
I bought my new Toyota Corolla with Iliana, and the experience was amazing! She was patient, professional, and explained every detail clearly. She helped me get a great deal and made the whole process stress-free. I highly recommend her if you’re looking for a new car!
Alpha Beta
★
☆☆☆☆
5 months ago
Horrible experience. Feels like this place is a complete scam. Tried to charge me $2000 for an emergency light that came on during inspection when I have never seen it come on. Then tried to convince us to buy a new car on this basis. When that didn't happen, they charged for the inspection which they didn't pass the car, AND another $170 for checking the problem that they made up. Oh, I also got the inspection finally completed at another place, and there was nothing wrong with the car, especially not to the tune of $2000. Which they said they'd knock off if we would trade in for a new car. AND they said they'd give us $80 trade-in value. What a bunch of scammers. Stay away.
Brandon Smith
★★★★★
3 weeks ago
In and out within 30 minutes. Bobby One of the service managers took real good care of me.
Nestor Borjas
★★★★★
4 months ago
After visiting a few dealerships, I met Iliana at Toyota, and she completely changed my experience. She was friendly, transparent, and very helpful with the whole process. I love my Toyota Camry and I’m so grateful for her help!
Rishi Gianchandani
★★★★★
4 months ago
Highly recommend Lone Star Toyota of Service. It was 12-months maintenance service for our RAV4 Hybrid, Roman the service advisor was thorough and prompt car was in and out within an hour. What stands out the most is the transparency they provide video of the maintenance and inspection performed.
