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About Business
Lucas Oil Center - Evansville East is a highly-reputable Car Repair service provider based in Evansville, IN. Lucas Oil Center - Evansville East covers all facets of the Car Repair industry, with a focus on Oil change service, Auto parts store, Brake shop. With over 923 reviews and an average rating of 4.5/5, Lucas Oil Center - Evansville East is a trusted name in the industry. Their presence in Evansville, IN ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Nicole Clifford
★★★★★ Highly recommend!!! They made it very easy, it was quick, and they took time to explain issues that they noticed with the car. Thanks for the great service.
Matt B
★☆☆☆☆ Took my van in for an oil change. Was slightly overdue and dealer was 2 weeks out. Returned home next day noticed a few oil drops on garage floor. The whole underside of van covered in oil. Not sure what they did or if they bothered to try to clean anything up before they left it like this. Looks like oil spilled at some point during the change and they didn't even try to clean it up. What is the $5 shop supply fee for if not this exact thing? Will not be back.
Matt Krack
★★★★★ #Review update# - original review below. I eventually was able to talk to the owner who assured me we could review the video after not getting too far with the manager on that. Within a week (since I am three hours away), my parents met up with the owner there and they said he was very nice and did a play by play for the video. It was sent to me as well after that. Also, a family member who is an FAA certified mechanic said they were impressed with it and did not see anything that stood out. I just wish I had an answer sooner. Apparently the roads here in Indy are that bad and I have been talking to people more about cars naturally more lately, and all kinds of freakish out of the ordinary stuff has been happening to everyone's cars traced back to the cars just getting bumped around more. I think it is weird that the thing popped off the time it did (within a day after the service) and the Hyundai dealer tech said he had never seen that before. My final thought is they will probably see it more. All in all I guess it is not standard in Evansville to check for weak/missing clamps from road roughness because there and Indy are two different stories. But it could be a good thought for LO to maybe consider adding an extra checkpoint options especially for cars from rougher road/climate areas. I cannot check my own car underside due to stupid rules in my HOA/neighborhood without it turning into nosey neighbor drama, so I am sort of highly dependent on others watching out for me on the underside of the car and an understandable source of my frustration that speaks more to systematic loopholes than any shortcoming at Lucas Oil Evansville. I am glad the owner took the time to get down to the bottom of things and reassure us they did they best they could with the service I purchased. #Original review# This is a preliminary review until I hear back from the manager. I thought when I got an oil change here yesterday 6/30, in the afternoon, that I would have no worries. The video taping of the service looks like accountability is taken seriously there. I found it a little peculiar when I was told my vehicle was done, a young man from the bay ran out to meet me at my car parked out front and said I needed to hold on before I left because he needed to put the engine cover on still (my hood was closed, and glad he remembered because why would I think any different)? This was a full-service change so all fluids and associated points to that were checked and I gladly paid for. Unfortunately I had severe fluid issues today and it seems very suspicious now that the person working on my car may not have known what they were doing. I am frankly upset and waiting for the manager to return my voicemail. Depending on how this situation is handled, this review goes to 1 star or 5 star. Either way, I shouldn't have to be worrying about the fluids in my car when I literally just was being a good owner and had it all looked at the day before. Attached is a photo of what they almost forgot to put on. Also, I noticed that one of my tire air covers was different, and it was barely tightened on, so they screwed that up too. Minor, but crazy annoying they did not even do that correctly. I hope the manager is transparent and gladly reviews the videos they take with me.
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