Lupita Garage

Robert Gravel

★☆☆☆☆

8 years ago

This place is terrible. The guy owns a few of these places that close and open. The mechanic at his shop mecanica tire gave me a price for 45 bucks to throw on my front brake pads and 25 to change my oil. I bought all the parts. He was half way through the brakes and the building owner walks over with his huge gold chain and asks me how much the mechanic chaged me. He then tells me that is too cheap and I will have to pay $150. I said no way so he tells the mechanic to take the new brake pads off and put the old ones back on. I could not believe this guy then he went and sat down and continued to eat his ice cream

Katoia Miller

★☆☆☆☆

7 years ago

If I could give this place a negative 100 i would PLEASE DO NOT WASTE YOUR TIME OR MONEY THIS PLACE IS A FRAUD AND THE OWNER IS FOS. Was charged $80 for two tires that were bad tires they would not even pass an inspection if I neeed one. The tires were not balanced before they were put on and caused more issues. And I know for a fact that any place sing used tires should have tore that would pass an inspection even if they are used. Called the owner who first asked me to meet him and he would resolve the issue when I get there I’m told “he just left” called and he would not answer the phone had his employees call and he would not answer was told BY THE EMPLOYEES that the owner should give me my money back because the machine they use to balance tires was broken and they couldn’t even fix the problem. Then I was told the owner was at one of his other shops and since he wasn’t answering the phone I went there and of course he wasn’t there either. Repeated phone calls to this man and no answer. It wasn’t until after I became more upset than I already was that the owner appears out of nowhere claiming he was on another “job” then he tries to blame HIS MISTAKE on me and THEN TRIES TO TELL ME I NEED TO BUY ANOTHER TIRE FROM HIM!!! If you’re in the concord/Kannapolis area do yourself a favor and go to WAYNES TIRES They are the most helpful and honest people to deal with

Christy Mccluney

★★★★★

3 years ago

Lupita has always been a helpful and generous source to rely upon. He always has come through for me at any point of contact. Very helpful for any of your needs concerning Towing a vehicle or buying a used tire. Very reliable business man!! Thanks Lupita🙏

Leigh Williams

★★★★★

5 years ago

Great experience! I needed a tire and it was close to closing time. I spoke with the owner over the phone and waited for me to get there. He had my new tire on in minutes. Very friendly, professional and the tire was inexpensive!!

Woody Burkhalter

★★★★★

11 months ago

Called on a Sunday looking for a used tire. I was in and out in ten minutes. Awesome experience.

Christy McCluney

★★★★★

5 years ago

Lupita is always willing to help anyone, even if he isn't the one for the job!! He is very reasonable on used tires and towing services, and usually available any time you may need him! He makes time for everyone and is cheerful in doing so 😍 A good reliable source for information involving vehicles, inspections, tires and alignments. Highly recommend if your looking for the best deal!!

Crazy Sexy Cool

★☆☆☆☆

3 years ago

Went here to get a tire (used) for $45 couple days later the tire went flat! I could’ve kept my old tire and $45. Don’t even waste your energy going here! Clearly he has no knowledge of his inventory, it’s so many tires it’s literally no room in the building. Dark with no lighting and be prepared to sit outside wherever you can sit.

Rodger Honeycutt

★☆☆☆☆

3 years ago

July 12 got used set tires. 3 different brand name tires. Did not balance. Damaged 1 lug bolt on each side of front. Only got about 50 miles from town when passenger front blew out. I was out of town for a week in Durham/Hillsbourgh. When I returned to the shop I was refused any help at all.

Kasaundra Cohen

★☆☆☆☆

a year ago

Did not put my lug nuts back on and 2 lug nuts were replaced by bolts. I was missing one completely and it felt like my tire was going to come off completely on the way home. Now I have to replace all my lug nuts. I wouldn't recommend this place.

Jacob Phillips

★★★★★

2 months ago

Has saved me countless times and always affordable always my go to

Mellissie DavisSmith (Missy)

★☆☆☆☆

Edited 5 months ago

Thought they were great. I've used both locations in Concord for years. Unfortunately, I don't pay attention to what size tires, because I trust they'll put the size I ask for, on my car. Well, they don't. I have two different sizes on the front of my car, and neither are the sizes I asked for nor are they the size that are supposed to be on my car. I honestly dont know how long they've been doing this, but I've been going through tires way more often than I should, so I'm assuming this has something to do with it. Basically, if you use Lupita's, check the tire size! Update 10/09/25. Funny how I got tires somewhere else, the correct size, and I haven't had to replace a tire since! Going from every 3-4 months to two years with the same tires.

berdia west

★☆☆☆☆

a year ago

They over inflated my tires., it should of been 35 psi but they put 45 psi . Now my tire pressure light won't stop blinking. I called to speak to the manager. A man answer and said he was the manager but wouldn't give me his name. This place is a joke. Don't waste ur time or money .

Finesse Wilson

★☆☆☆☆

2 years ago

Listen to the reviews don't go here. The daughter is extremely rude to customers. This is my third time dealing with the place & every time she is around the prices are different * she gets rude when you question why? If there is a $70 difference for the same service of course one wants to know why. Her answer of bc that's what I charge isn't a sufficient answer especially when I bring my own tires each time. THE PRICE OF AIR DID NOT GO UP & the tech (same guy as b4 who gave me the price after contacting his mananger on the phone) had already started on my car for the same initial price as before, (when she was not present) & then she popped up & would not honor it. Then proceeded to go back and forth with me after I said put them back I will go elsewhere.

Luke Absher

★☆☆☆☆

5 years ago

Took excellent care of me today! *Edit* After 8 hours, my tire is already flat. Let's see how their customer service is....

Nikki W

★☆☆☆☆

2 years ago

DO NOT GO THERE!!! They damaged my car when changing the tires. Almost dropped a car off a jack while I was waiting and one of the two tires I got went flat by the next day. Now I have to pay for new tires and to repair the damage this place caused. LISTEN save yourself the time and money GO SOMEWHERE ELSE

Jamie Vasquez

★☆☆☆☆

5 months ago

I believe this location is tied with the location on Church Street, so I wanted to leave my review for both locations. Awful service, sold us a dry rotted tire for 45 bucks that couldn't hold air for 2 days even. The flat tire we gave them held air better than what they sold us. 0 out of 5 stars if I could

ke

★☆☆☆☆

2 months ago

Told me they’d charge me 100$ for tire install, showed up and they said they’ll only do it for 120. Said okay go ahead and now one of my rims is so bent it won’t hold air.. it 100% was caused by them as I drove in perfectly fine. And still didn’t want to bring the charge down. Terrible shop, terrible customer service. This location is connected to church ST do not go there!!