About Business
Residents of Norfolk, VA, Norfolk have long trusted Meineke Car Care Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 516 reviews. Throughout Norfolk, and particularly in Norfolk, VA, Meineke Car Care Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Meineke Car Care Center for any Car Repair inquiries or to schedule a visit to their Norfolk, VA facility.
Google Reviews
Jalen Dawkins
★★★★★
2 months ago
I took my car to Meineke for an alignment and they did an excellent job. Everything was explained clearly, the service was quick, and my car drives perfectly now. Really happy with the results and the professionalism of the team.
Nina Barbur
★★★★★
a month ago
Awesome customer service! Affordable price, honest, and thorough. Would recommend. Took my jeep in and was in and out. No issues!
Shelby Scarbrow
★★★
☆☆
a month ago
Great service and super quick. But $90 for an oil change on a Honda civic with military discount is insane.
Jeremy Davis
★★★★★
3 weeks ago
Great experience. Mike is the man appreciate you again brother. Will return & gained a loyal customer
Aliyah Rodgers
★★★★★
a month ago
Mike is an excellent owner he was very kind and his customer service was really good. I got my brakes repaired for a very reasonable price I will be back.
Tracie Thompson
★★★★★
a month ago
Great experience car was checked and the work done . No complaints or concerns nice and very professional. Great atmosphere.Will definitely be going back there.
Eric Cox
★★★★★
2 years ago
Had an amazing experience the mechanic (BEN PRINES) was very informative and knowledgeable with my car’s year make and model. I was blown away with professionalism and time management with the work on my vehicle.
Eric Stamper
★
☆☆☆☆
6 months ago
TERRIBLE EXPERIENCE....CROOKS....RUN, DON'T WALK. My College student daughter went around there to get front end work done. I thought it was a far price, so I authorized. 30 days later, same symptoms appear. Go to another mechanic, they said nothing had been done. After confronting them about this, the Office Manager suggested I call the mechanic to come down there, which he complied. When I informed Meineke mechanics new mechanic was coming, Office Manager ran out the back door. Meineke mechanic, but after arguing with new mechanic, he closed shop early. These places have had a shady reputation over the years, but I teenage daughter didn't know any better. Low prices = shady, shoddy workmanship!
Shana West
★★★★★
3 months ago
Did an amazing job on my jeep!they are knowledgeable fair priced and fast thank you meineke for the repairs and the customer service team( front desk) patient and kind thank you
Casey White
★★★★★
7 months ago
Had a great experience at Meineke. Great prices and the staff were so helpful and assured me they were taking good care of my care. The owner helped me out and he was very kind and courteous. Definitely will be bringing my car back to this location!
Anjanae Richardson
★★★★★
4 months ago
The owner, Michael was very customer friendly. He explained the problem and advised accordingly. I definitely appreciated that!
Courtney Sharpe
★★★★★
3 weeks ago
Great customer service and quick service. Will definitely be back.
Housecuts Inc.
★★★★★
8 months ago
Car a/c wasn't blowing. Got a quick diagnosis of the problem, a faulty resister. Even though they had to order the proper part, the wait wasn't that long. The manager was very pleasant and detailed. The mechanic was a very nice person. The price was cheaper than I thought. I will definitely return if I have car issues.
Dillan Duran
★★★★★
10 months ago
As someone who is very mechanically inclined, I am very reluctant to take my vehicles to a shop because I know they have such bad reputations. However, Mike is the rare exception in which I will take my vehicle and have 100% trust that he will do a good job I took my truck in to get the AC serviced cause I didn’t know why it wasn’t working. He told me that he would fill the free on for free and if it worked, he would charge me if it didn’t work, he would take the Freon back and he wouldn’t charge me anything. Most shops would charge you over $100 just to look at the vehicle let alone do service on it. 10 out of 10 would recommend for any mechanic needs. Mike is an absolute professional.
Nikeyshia
★
☆☆☆☆
11 months ago
Would not recommend if you need a long term solution for your car. A/C went out in my car and I called ahead and explained my situation and I was told I could bring my car in. They took care of it, charged me $20 more than quoted which I let slide bc i was grateful.... they and even assured me I shouldn't have anymore issues but if I do I can come back free of charge. A week and a half later it went out only this time i immediately called in, when I bring it back in they said it could be a deeper issue that would run me $400, which means the first time they did not fix or even inspect the ac issue throughly and just gave me a quick fix and didn't even keep thier word. Eventhough the shop owner acted and charged as if they went above and beyond.... Very shady!!
Maria
★★★★★
a month ago
The service was great as usual and didn't take long at all!!
Mz Todd
★★★★★
3 months ago
No appt was made but they was able to fit me in. I was in and out in a few minutes. Staff was very friendly
Walter Gunn
★★★★★
5 months ago
Great service, good price, dependable and timely. Definitely going back again if I ever need to.
Audrey Hodges
★★★★★
8 months ago
I would like to thanks all of the staff that assisted us in on Saturday July 19, 2025. We were in Norfolk, Virginia for a family reunion, coming from Pennsylvania. On that Friday after leaving an event the car would not start, had to get a jump. When driving after that event all kinds of warnings appeared. Google what to do to reset the battery, worked, or so we thought. Saturday started with no problem. Go to the reunion and my husband went to the car and returned, said the car will not start. The time was 1pm, panick set in. Were leaving for Pennsylvania at 5pm because he had to go to work at 1am. There was no way we could stay over. Someone directed us to auto zone after again jumping the battery. Because if they can, Lincoln, auto zone did not have the tools to install. They directed us next door to menieke next door. . At first they did not think they would nit be able due to staffing.. however reconsideration and I suppose feeling sorry for us in our position they reconsidered. They did a great job in a short time. I am very greatful for the work they did. It is good yo know that people are still willing to go outside the box and help others. They were very professionally, I felt comfortable with and I don't go to just anyone to work on my car, but I would not hesitate to go back and when add them to my contact list. You never know when iceill be back and need assistance. THANK-YOU GUYS!!
AlessandraRae
★★★★
☆
11 months ago
Fast service, as long as no one is waiting. Michael is a very friendly guy. Don’t bother booking online though, they don’t go by that schedule, it’s 1st come 1st serve. They need to get that website fixed as well as the ad that says 45$ synthetic oil change, part of the reason why I came, but ended up paying $89.01. I knew it was too good to be true. My fault for not calling first to verify that information. First time oil change here, got $10 off my synthetic oil change, but plus the tax and extra charge for a non cash payment didn’t really make a difference for me, so pay cash if you don’t want the extra $3.42 added to your bill for a card payment. They got the job done well though, 100% filled up my oil and no problems so far, also they didn’t try to tell me I needed anything else, just did what I came for and that’s it, just come early to beat everyone else.
