Mercedes-Benz of Pembroke Pines

Katie Pereyra

★★★★★

4 months ago

We had a fantastic experience buying our new vehicle from Mercedes Benz of Pembroke Pines. Alejandro Padron and Ervido Cedano provided the best car buying experience we have ever had. Huge thank you to Alejandro for helping us to find our new car, for making it enjoyable and stress-free, and to Ervido from the finance department for making it such a smooth process. We will absolutely start here the next time our family is looking to buy a new car!

Dra. G.H

★★★★★

4 months ago

I had an absolutely amazing experience with Carlos González, my sales representative at Mercedes-Benz of Pembroke Pines. From the very beginning, he was attentive, patient, and truly committed to resolving all of my concerns. He went above and beyond—honestly, it felt like he worked magic to make the numbers work within my budget. Carlos was clear, transparent, and extremely knowledgeable, explaining every option and benefit in detail. He made me feel completely at home, as if I were part of the Mercedes-Benz family again. After being a loyal Mercedes customer for several years, I made the mistake of switching to Land Rover two years ago—and I was never really happy, even just a couple of months after getting that car. Now, after two and a half years, I am thrilled to be back with Mercedes-Benz, and I couldn’t have asked for a better person to help me with this return. Carlos treated me like family and made the entire process smooth and enjoyable. I highly recommend him and the entire team at Mercedes-Benz of Pembroke Pines. I’m beyond happy with the service and attention I received—thank you all for making me feel right at home again!

Svitlana Abelchuk

★☆☆☆☆

3 weeks ago

We visited Mercedes-Benz of Pembroke Pines today, and unfortunately our experience was very disappointing. The staff member who greeted us communicated in a very condescending and unfriendly manner. It felt as if we were bothering him rather than being welcomed as potential customers. The interaction made us feel uncomfortable and unwelcome, which is not what we expect from a dealership representing a premium brand. It was honestly unpleasant to encounter this kind of service. I would recommend choosing a different location if you want to explore options and receive professional, respectful customer service.

Olga Pankova

★★☆☆☆

6 months ago

I like my Mercedes! It's my second Mercedes which I bought in Pembroke Pines Mercedes. But the service is awful! They promised me that I can come during the year and they wash my car, but... they washed very very bad((( I showed a dirty pots but the guys told me that their machine washed the car it wasn't a hand wash and they couldn't do nothing! I think it is not good service for good company of Mercedes! I took some pictures of dirty spots after my car was washed. So I'm very upset of the service.

Asap Rocky

★★★★★

7 months ago

Amazing Experience! I had an outstanding experience working with Winsley and Roberto. Winsley is hands down the BEST salesperson I’ve ever met—professional, knowledgeable, and truly dedicated to finding the perfect fit for me. He made the entire process smooth and stress-free. Roberto is the BEST when it comes to financing! He explained everything clearly, answered all my questions, and worked hard to get me the best possible deal. His expertise and attention to detail made the financing process quick and easy. Together, Winsley and Roberto make an unbeatable team. I highly recommend them to anyone looking for a great buying experience!

Sergio _____

★★★★★

5 months ago

Melvin is the best Mercedes advisor in North America I was in Miami (I’m from Canada) My Benz broke ,needed 5k of repair and they made my Canadian warranty work over there. Melvin you’re the best !

Les Laroche

★★★★★

a month ago

I had an excellent experience at Mercedes-Benz of Pembroke Pines! I've been to a few Benz dealership, but the staff at Mercedes Benz of Pembroke Pines is truly top-tier. The entire staff is great, but a huge thank you to Christian Guevara and Kaleb Fowler for their exceptional service and for making my SUV purchase so memorable. The vehicles are fairly priced, and the service is second to none. Definitely ask for Christian or Kaleb when you go.

Beatriz Rojas

★★★★★

3 months ago

I had an exceptional experience at Mercedes-Benz of Pembroke Pines. The team was very professional, attentive, and willing to answer all my questions from the very beginning. They helped me find the vehicle I was looking for, and the purchase process was clear and straightforward. I especially appreciated the customer service and the way they went out of their way to meet my needs with respect and efficiency. I wholeheartedly recommend this dealership to anyone looking for high-quality service and personalized attention.

Valentina Porras

★★★★★

4 months ago

I had the absolute pleasure of working with John and the entire financing team at Mercedes-Benz of Pembroke Pines, and I genuinely cannot express enough how exceptional the experience was from start to finish. Buying a car can often feel overwhelming, but they transformed the entire process into something smooth, stress-free, and truly enjoyable. From the moment I walked in, John’s professionalism, patience, and genuine care stood out. He took the time to understand exactly what I needed, answered every question with complete transparency, and made sure I felt confident every step of the way. What impressed me most was how he never rushed me or made me feel pressured—he treated me like a valued guest, not just another sale. When it came to financing, the team was just as incredible. They explained every option thoroughly, broke down the numbers clearly, and worked hard to secure terms that fit comfortably within my budget. Their honesty, expertise, and willingness to go above and beyond made the process so much easier than I ever expected. It’s rare to find a dealership where you feel genuinely cared for, but John and the financing team delivered an experience that exceeded every expectation. Their kindness, knowledge, and dedication to customer satisfaction are truly unmatched. I walked away with the perfect vehicle and complete peace of mind—and I have them to thank for it. I highly, highly recommend John and the Mercedes-Benz Pembroke Pines team to anyone looking for a dealership that treats you like family and ensures you drive away happy. Exceptional service from exceptional people!

Sheyla Hernandez

★★★★★

a month ago

I’ve purchased my last three vehicles from Mercedes-Benz, and each time I’ve worked with Serafina. She is absolutely amazing! Her professionalism, knowledge, and attention to detail make the entire process smooth and stress-free. She truly listens to what you’re looking for and always goes above and beyond to make sure you leave happy. I wouldn’t trust anyone else with my car purchases. Highly recommend asking for Serafina!

Jorge Vasquez

★★★★★

Edited a month ago

After many years, I decided to comeback to this dealership; but due my restricted possibilities, I had low hopes they could meet my budget. Surprisingly, without any kind of pressure, with a lot of empathy, and with a huge commitment trying to help me and trying their best to find and design a deal that I could accept, I was able to get my new car. Kudos to all the team that helped me (especially to Winsley Cadet, Miguel Carou, and Robert Montoya)... They won back my (and my family) heart and loyalty with great professionalism, empathy, commitment, and commitment to help!

Catherine Cole

★★★★★

Edited 5 months ago

I considered purchasing vehicles at other car dealership and ultimately closed the deal at MB because of the quality, brand and Winsley Cadet. He was kind, patent, sharing a variety of options to meet my preferences until we found something that reflected my style and desired price range. He was thorough, and followed through on his commitments. I have purchased vehicles from other brands, Lexus, BMW, Land Rover and this was my first MB - Winsley and Carlos in Finance were wonderful, informative, closed the deal with care, warmth and ZERO pressure - it was all about what I wanted. Loved the experience and hope Winsley and Carlos will still be here for my next purchase. Shout out to the guys at the parts desk on 9/5 and 9/6 super kind as well.

Mark Beyer

★★★★★

4 months ago

Mercedes-Benz of Pembroke Pines offers an impressive selection of vehicles at fair prices , but what truly elevated my experience was the outstanding service from Christian Guevara. He is easily one of the most professional, attentive, and genuinely customer-focused salespeople I’ve ever worked with. What stood out most is that his support didn’t end with the purchase — Christian guided me through the entire after-sales process with care, clarity, and commitment. His dedication made the experience seamless from start to finish. If you’re looking for great cars paired with exceptional service, I can highly recommend this dealership — and especially Christian.

wendy Exposito

★★★★★

3 weeks ago

I had a great experience at this dealership. After visiting countless dealerships to trade in my car this was by far the best and most helpful one! My salesperson Joseph Antoine was more than amazing! He explained everything to me in great detail was incredibly nice and knowledgeable, I cannot say enough good things about him! Definitely recommend!

Alyssa Cayo

★★★★★

3 weeks ago

Moises Abadi and Carlos Sgroi both provided excellent service and were extremely helpful throughout the entire process. They were patient, attentive, and made sure to answer all of my questions clearly. Both of them went above and beyond to ensure everything went smoothly and that I felt comfortable with every step. Their professionalism, kindness, and willingness to help really stood out. I truly appreciate the time and effort they both put into assisting me. I would definitely recommend working with Moises and Carlos to anyone looking for great service and support.

Francis Gabriela Azahares

★★★★★

5 months ago

I want to thank Mercedes-Benz for the excellent service helping my sister with her car. The staff was patient, professional, and went above and beyond to make sure everything was taken care of. It’s rare to see such genuine care these days — they treated her like family. Truly grateful for their kindness and support! Special Thank you Alejandro padron and Roberto Montoya . As well as other staff Gerardo all very amazing .

Danielle Shea

★★★★★

a month ago

Miguel is the BEST in the business! He is 100% legit. If you’re in the market for a Mercedes-Benz, look no further than Miguel. He took on the challenge of changing my perception of car salesmen—and he absolutely succeeded. He gained a customer for life. Everything he promised was delivered, and when I arrived to pick up the car, the process was smooth and seamless—no surprises. That is absolute gold in this business. You won’t find anyone like him. A huge shoutout to Kaleb in finance as well—he impressed me with his genuine demeanor. Overall, a fantastic experience!