Metro Motor

Gajendra Singh

★★★★★

4 months ago

Great service and experience! The staff is very polite and friendly, and they work quickly so customers don’t have to wait long. Everything was handled efficiently and professionally. I’m definitely going to be their customer for a long time. Highly recommend!

Tom Baldauff

★☆☆☆☆

5 months ago

I got work done on my car a few weeks ago. I just took it to another garage to fix some issues. It turns out that Metro Motor did not fix the issue that they charged me for. What they claimed they fixed vs what they actually did were two different things and I ended up paying 2 times more than I should have. I recommend not taking your car here unless there's an emergency. They're not very honest about what they do and how much they charge.

Kyle V

★★★★★

7 months ago

Outstanding service every time! I bring both of my cars here each year for their inspections, and I’m consistently impressed with the quality of service and attention to detail. The team is professional, efficient, and always friendly. Special thanks to Will Alvarez, who does an exceptional job managing the service center and making sure every customer feels taken care of. Highly recommend!

Christopher Hrdy

★★★★★

5 months ago

Will was very helpful and got my two inspections sorted quickly and conveniently. I was able to leave my car with them, do some errands, go for a really nice walk around the neighborhood. I got my call about 45 minutes later and found my car waiting out front, and Will even offered me a free beverage. It was $50 for both inspections.

Bruce Snowdeal

★★★★★

4 months ago

Needing emissions and safety inspections on my vehicle, and having been referred by another service shop, I arriving not long before end of scheduled hours on Saturday afternoon. I was promptly greeted when I pulled in, and both inspections commenced without delay. The staff and manager were courteous and professional.

A.R.E. Boyer

★★★★★

a month ago

Will is super professional and kind. He was honest with what needed to happen and the turn around time was quick. I'll definitely be back to get my routine maintenance done

Ashley Konarik

★★★★★

6 months ago

I have used Metro Mart twice now for oil changes, inspection, tire replacement, and basic service issues like replacing lights. Marty helped me the first time but has since moved to the Bethesda location, and Guillermo helped me this last weekend. Both were excellent to work with. The prices are fair, the communication is great, and the flexibility to pick up my car until a part came in and bring it back in at my convenience was helpful. I recommend them every time someone asks for an auto shop.

Benjamin

★★★★★

5 months ago

Will & His Mechanic Team are simply the best. Needed brakes and tires and some filter work done on my car, Will had the parts ordered and was able to deliver the car back the same day! Thank you guys for keeping me and my family safe! Definitely check these guys out.

Kristina Terzieva

★★★★★

4 months ago

Overall, I had a great experience at the 2300 Columbia Pike location. My car needed an oil change, as well as a couple of other repairs. Everything was done in one day in an efficient manner. I have gone to Metro Motor's Washington Boulevard location, in the past, for a vehicle inspection and general maintenance, and am vary happy with the services provided at both locations.

P S

★★★★★

a month ago

Again, a wonderful experience. I came in with a tire problem (which was resolved while I waited), the problem was explained to me (it made sense), remedy was given, and I was told what to potentially expect with this in the future. The mechanics are always helpful and responsive. I go there for all my auto needs.

Peter Fan

★★★★★

3 months ago

Anthony helped so much tonight, it was gonna be a night on a tow truck to yall got this car fixed professionally, can’t be more thankful for Anthony and the team form this shop

Christopher Anastasio

★★★★★

4 months ago

I've used this Metro Motor several times and always had a great experience. My latest trip there was this morning when I discovered a nail in my tire that was causing low tire pressure. I took it straight to Metro Motor, and the service manager, Will Alvarez, told me he could fix it quickly, and he did just that - took the keys, checked out the tire, removed the nail and patched it up, then restored the proper tire pressure to match the other tires. When he came back after less than 15 minutes, I asked "how much" and he said it was free - incredible how quickly he got me fixed up and on my way to work, and for no cost at that. Thank you Will! I thoroughly recommend this Metro Motor, easy 5-star review.

Jessica Steinberg

★★★★★

3 months ago

Wish I could give more stars. Will and the team are fantastic and extremely helpful. I came for an inspection. They answered my questions, took me right in, and were even able to change the wiper blades on a car I would usually have to go to the dealership for. I highly recommend and will now be a customer for life!

Jon Fisher

★★★★★

3 weeks ago

I had a great experience at metro motors - I called to verify they do safety tests (we have an electric car so don't need emissions) and they didn't have anyone waiting. I headed over and it was done in 15 minutes, they even put the sticker on the windshield for me. I'll be back!

Alex Roset

★★★★★

a month ago

I have serviced all my cars here for quite some time. Great customer service. VERY honest people. They will even look for and suggest alternatives to you to save some money on repairs. This last time, due to the high value of the services performed, I was given a discount without even asking for it. Highly recommended place.

Gloria Gibrael

★★★★★

a month ago

This shop is truly the best!!! I went in to get a car inspection prior to a lengthy road trip, just to make sure fluid levels, tires, etc. were good (I usually get my state safety inspection here regularly because they're in my neighborhood) and knew I could trust them. They went over everything, topped off fluids, filled my two back tires with air and even replaced my windshield wiper. When I went to pick up my car, they told me there was no charge, even when I offered. I'm ever so grateful for my neighborhood mechanics for giving me peace of mind before my trip!! Thank you all so much!

Nathan Bernard

★★★★★

a month ago

I had an excellent experience at Metro Motors, and I want to specifically recognize Will for going above and beyond. I brought my car in for an inspection due to a towing-related concern, and Will took the time to thoroughly check everything, explain what he was looking for, and answer my questions clearly and honestly. His knowledge was immediately evident, and he was patient, professional, and genuinely kind throughout the entire process. What really stood out was his generosity—he didn’t charge me anything for the inspection. That level of integrity and customer care is rare and says a lot about both Will and the shop as a whole. If you’re looking for a place that values honesty, expertise, and treating people the right way, I highly recommend Metro Motors—and ask for Will if you can. He’s the real deal.