Ming's Auto Repair

Alexis Orellana

★★★★★

4 months ago

Very happy with the service at Ming's. Ming and the office manager Cory are both so easy to work with. They were able to fit me in the same day, sent everything over in writing with photos, and were very low pressure! I'll definitely return.

Jahan Habib

★★★★★

6 months ago

I have been coming to Ming for repairs for several years and have been extremely happy with the level of service, communication and pricing. Since my car is older, there are a lot of mechanical issues that have come up, I completely trust/rely on Mings assessment of the issues. A good automatics technician is like a doctor for the car and Ming is the best in the Boston area.

Bob Zimmermann

★★★★★

4 months ago

Ming and Cory were clear and honest communicators throughout the process and did a great job at a good price in comparison to a VW dealer. Very satisfied.

King Caviar

★☆☆☆☆

6 months ago

After reading past reviews and being told about this place, I stopped by for an Alert message diagnosis on my 2010 GL Mercedes. I specifically asked office manager Corey why they would charge $188 for initial diagnostic, and whether it was simply connecting their diagnostic scanner, and I was told that they spend time with the car, and that it's much more than simply reading the scanner. After walking around for an hour, I came back to see they hadn't moved the car into the bay, and I went for another walk about. After 45 more minutes I received text alert from them that the car is "all set" and a picture of the scanner with an alert message was included. I walked back to find the car in the same exact spot (I had marked the spot) and was told that the repair would cost between $1500-2000!! They charged $188 for connecting the scanner and sending me a picture of it. That's it, probably took them 5 -10 minutes. They hadn't moved the car one inch and kept me walking around for nearly 2 hours to justify the rip-off fee they charge for diagnosis. It's a scam, and they're liars and cheats! I don't know if they're good mechanics or not, but I know they're untrustworthy and should be avoided. Your local repair shop, gas station mechanic has the same device and will likely give you the diagnostic reading at no, or very little, charge. Buyer beware! PS The issue with the car is stability control program (ESP) and even the dealer charges $800-1000 to fix it, not $1500-2000. A recent alignment may have caused the sensor to be malfunctioning and may be corrected by re-doing the alignment. Will report back. Either way, lesson learned. $188 cost to avoid falling into a much bigger trap at Ming's Auto. Shame on them.

Paige Stanley

★★★★★

a month ago

Clear communication & provided a comprehensive report. Turnaround time for new tie rods & wheel alignment was quick as well.

Gracie Edelmann

★★★★★

11 months ago

Ming & Cory were great to work with for a pre-purchase inspection of a used VW Tiguan. I was coming from out-of-state to purchase a car at a nearby dealership and there were able to fit me in with little lead time, on a Friday afternoon of a holiday weekend no less! Very detailed inspection, they went over all their findings with men so I understood what I was looking at, and were available for any follow up questions I had after the fact. Highly recommend using them for a pre-purchase inspection especially if you’re buying in the Brighton/Allston area. Well worth the $100 to have them take a look!

Personal care

★☆☆☆☆

8 months ago

I was quoted between $600–$800 for labor only to install four tires and replace brake pads and rotors—even though I was bringing in all the parts myself. That price seems excessive given that no parts were being provided by the shop. Most reputable mechanics charge significantly less for labor when the customer supplies everything. I recommend getting a second opinion if you’re in a similar situation.( all the parts purchased were dealer recommended)

Jason Yap

★★★★★

5 months ago

Bought brakes from ECS Tuning and they installed. Even helped me with a stereo issue I was having. Cheery, good folk.

Ashton Knight

★★★★★

a year ago

I needed to get urgently towed to a mechanic after I had a ball joint fail and a friend recommended I go to Ming’s. They treated me like I had been a customer for 20 years on my first visit and had the major repairs done the next day. Very honest and reasonable pricing. I am relieved to find a mechanic I trust in town and will be going back for future work!

Mark Wilson

★★★★★

a year ago

Very convenient to make an appointment for service. Cory and Ming are very friendly and cooperative…leaving me with options, cost-wise. They took their time, making sure it was done correctly, but still were able to repair in a timely manner. Although no warranty on the repair was offered, fingers crossed (confidently) that it was done professionally and will last. Have no reason to doubt that it will be fine. Status messages and pictures provided during the repair were very helpful.

Richard Wu

★☆☆☆☆

11 months ago

came here a year ago, wrote this review on yelp but forgot to write an review on google but First time and last time customer here. TLDR, the shop will squeeze you for every last drop of money you can give and feels predatory towards people who don't know what should be done. If youre someone who is cost conscious and don't want to feel preyed on just because you lack the technical knowhows of cars, I suggest you stay away. Came into the shop with a check engine light and a p0171 error code on my acura rdx. Shop kept pushing for a diagnostic and I went with it putting my trust in their hands. They found that the problem turns out to be a busted air vent to which they charged 146$ for labor and 104$ for part to fix(these parts goes for around 20$ on autozone). After that fix was done, a new flashing check engine light comes on with error code p0304. Shop tells me that its most likely an ignition coil issue and quotes me a whopping 610$ to fix that (292$ on labor, 250$ on part, and 50$ on supplies) and it was at this point that I suspected that this shop is a complete rip off for customers who are cost conscious. I called around the area and multiple shops says that they charge way less than the quote Mings gave me. (other shops around charged 200) Also I realized that you would do need to move a part of the engine to get to the ducts for the first initial fix. Shop claims its an act of god, but I think its pretty rational to think that maybe while working on the ducts, the technician inadvertently did something to set off this new alarm because the two systems are so close to each other. No accountability whatsoever. I mean it would have made a lot more sense and honest of them if they had just said "maybe it was a matter of time before any mechanic opened this up and set it off, we were just unlucky it was us who opened it." Im just thinking why would I pay close to 300 for labor if they cant even guarantee that they wont break another part of my car. Given their track record, its not like they can justify their high cost. And for full transparency, Cory did say that the car felt like it was "driving in mud" when I first dropped off the car with just the p0107 error code, but from my experience my car hasn't really changed in performance since I got my car long before the error code showed up. Also to their credit they are completely upfront with their costs. Just make sure you ask for a detailed invoice at the end breaking down the final costs because they were originally going to charge me over 500$ (could've been an honest mistake but im wondering how many of these honest mistakes arent caught if the customers don't bring it up)

Alton Barnes

★☆☆☆☆

a year ago

This guy is a real piece of work, went there for my Toyota Yaris idling ruff. Charged $188.00 for diagnosis told me I needed new plugs and coils which would be total of $1340.00 parts and labor. At first I agreed but then I spoke to my partner and she said "have you lost your mind". I told him and he went ballistic saying I already ordered parts, I said cancel the order. I came back same day to get my car and he's yelling about how I made him look bad at the Toyota parts store because he does lots of business with them now he looks ridiculous because of me. I paid the $188.00 diagnostic fee and left, he didn't give me a receipt or anything, I just got out of there, didn't want him to call police on me. Called back next day spoke to Corey who was very courteous. He told me the diagnosis was my number one coil was bad so I went to Napa and bought one for $63.89 and put it in myself and I'm back on the road again.

Sean Scott

★★★★★

a year ago

Great auto repair spots are hard to find, and Mings certainly feels like a hidden gem. I was told about it on Car Talk and ever since I’ve come here and have been consistently satisfied. Corey and Ming are great guys and always answer any question I have about my vehicle with no nonsense and no upselling. I trust Mings to get the job done well and quickly

Seth Waltz

★★★★★

a year ago

Ming always does an amazing job on our vehicles. He is very honest, does excellent work, they communicate very well while you are working with them, and I have been extremely pleased with their services. I recommend this shop to everyone.

Edward Yates

★★★★★

2 years ago

I’m so glad to have found Ming and his team! They helped replace the starter and did some general service on my car. Everyone knows how hard it is to find a reliable and upfront mechanic. I really appreciated the communication around the repair process and costs. His team was friendly and professional which I really appreciated. I will certainly continue to bring my mini cooper back to Ming’s from now on.

Jani Janigian

★☆☆☆☆

a year ago

I have been going to Ming’s Auto for three years and they had always provided fair and efficient service and I even referred many people to their shop. This all ended recently when they performed a replacement of the coils and spark plugs in my engine and drastically overcharged me. The industry standard for that type of job is about one hour and I was charged for four hours of labor. I was also charged two times the typical cost of the parts. I spoke to the shop and they offered me two free oil changes, but would not refund any part of the gross overcharge or acknowledge that they did anything wrong. It’s safe to say that I will never be going there again for service.

Kendall Brewer

★★★★★

3 years ago

Ming and Cory are the best!! I was recommended to them by a friend and they definitely don't disappoint. I've been to them 2-3 times now - they set a gold standard for transparency and a customer first attitude. They are consultative and their work is high quality. They go the extra mile to make sure you are paying a fair price. They are also very personable and easy to work with over phone/text/email. Thanks for taking care of my old 4Runner <3