Mobile Mechanic Pros Reno

Jenn Bauser

★☆☆☆☆

a year ago

Hate leaving negative reviews but sometimes you have to. Called and spoke to someone inquiring out need for their service. They told us they’d be back into the office win about 10-15 minutes and they’ll call us back to set up an appointment. Unfortunately we never heard back from him. Hopefully others have better customer service from them.

Kendyl Ariel

★★★★★

2 years ago

I cannot say anything better about this company! They were super responsive about diagnosing what was wrong with my car. I really appreciated the transparency of what was wrong with my car and what I needed to do in order for my car to run smoothly. I appreciated the mechanic coming all the way out to cold springs! I definitely recommend them!

John Cary

★★★★★

2 years ago

I had an experience, with Mobile Mechanic Pros Reno when it came to maintaining my Chevrolet. They did a maintenance job making sure my car was in shape. Their knowledge and meticulousness were truly remarkable. If you're, in Reno and need car maintenance I highly recommend Mobile Mechanic Pros.

Alan Ortiz

★☆☆☆☆

a year ago

Very unprofessional. I literally got harassed because I opted to go with a different shop that was offering a much better rate and could do the repair sooner. I texted them back to let them know to cancel my appointment 4 minutes after they confirmed I was scheduled... First time I've ever had this experience, but definitely won't be looking to them for any future repairs.

Danny Brown

★★★★★

a year ago

Amazing service highly reccomend to any one in need of a mobile mechanic

Tim Mccluskey

★☆☆☆☆

11 months ago

So after talking with a representative of the company agreeing on price and setting a appointment no one showed up and no response or attemp to reschedule. They might do good work if they communicate better and keep appointments

Morgan Dawn

★★★★★

11 months ago

Amazing! Felicia and Matt were so helpful and kind. They truly made what could have been a stressful experience easy and straightforward. The work was completed quickly and professionally, and everything was communicated along the way. Hopefully I don't need to use them again, but I will 100%

Lorie Hanna

★★★★★

a year ago

I can only recommend Kris and his mechanic crew, they did such a great job on my Ford when I needed brake inspection and repair. Top guys who offer high quality service for a very affordable price if you need your car fixed in Reno.

Hamza Aziz

★☆☆☆☆

3 months ago

Very rude can’t even ask the guy questions about the service or confirm an appointment without getting an attitude. Not how you should speak to potential clients

David Martin

★★★★★

a year ago

everyone I interacted with was great… they were super knowledgeable and more than willing to answer any and all questions!! their diagnostic report was really helpful with explanations in terms. They were very communicative throughout the whole-experience, honest and forthcoming about prices and what to expect, and were overall great to work with.

Willie Bates

★★★★★

Edited a year ago

I recently had the pleasure of using the services of Mobile Mechanic Pros here in Reno, NV, and I couldn't be happier with my experience. I called them for a brake repair service on my Honda Accord, and the convenience and quality of their work were truly outstanding. From the moment I reached out, their customer service was friendly and professional. The mechanic, who came to my driveway, was punctual and highly skilled. He explained the repair process in detail, which gave me a lot of confidence in their work. Not only did they fix the brakes quickly, but they also performed a thorough check to ensure everything was in top shape.

Kennis Bailey

★★★★★

3 months ago

My car wouldn’t start in a Reno parking lot, but the tech came fast, replaced the battery, and had me driving again in minutes. Lifesaver. ⚡

Tasha Saunders

★☆☆☆☆

2 years ago

Mike intentionally ripped me off and didn't complete the job of fixing my rear brakes and rotors on my Kia Sorento. He came out to do the job as planned and did the passenger side and started to driver side. Called me downstairs to show me he could compress the piston on the caliper and now I need new ones on both sides. He took a big wrench to show me that he couldn't compress it back. Then I was told that it would be 810 to fix my calipers and I had to get them on both sides or it wouldn't be approved. Mike called me later on that day after I told the lady Kama that I'm having someone else look at it, then said he could now do one side if I had the part. I got the information needed and compressed it myself with out force. Asked for a partial refund because as long as my caliper is off the job is incomplete and I had to finish it myself. I was told no.

Danielle Hester

★★★★★

6 months ago

Our family is thankful to discover Mobile Mechanic Pros Reno. We’ve had to deal with a water pump issue- which involved the engine being removed, and spark plug repairs on our SUV this year. They’re there when you need them and consistently deliver great service.

Katie Russell

★★★★★

2 months ago

I am very satisfied with how friendly and reasonable the mechanics were. They were prompt and available to service my car within 24 hours. Definitely gave me the ability to relax and let them handle the belt for my car. Thank you!!!!

Manny Mendez

★☆☆☆☆

4 months ago

Don’t like leaving bad reviews but the customer service here is some of the worst I’ve dealt with. Called yesterday and said they would get back to me right away. Didn’t text me for 4 hours. That was fine I know people get busy. But then today I messaged again and they said they can’t give out quotes cause their system is down. I didn’t reply. Then they messaged saying it was still down. What kind of rebuttal company has a system down all morning. so I made a joke saying “ well if any of the guys wanna take a side job I’ll pay cash haha” obviously joking with the person. Then they reply saying “oh you probably can’t afford a shop price anyways if you want someone to do it on the side” literally caught me off guard with the disrespect. I’m not sure who the person was as they didn’t want to give me their name, but whoever is taking calls for this shop is literally making people walk away from doing business with them. I’m not sure if the owner knows how they are treating customers. The person that was rude messaged from the work phone on 11/12/25 at 12:20. Someone higher up needs to teach that person how to do customer service because they are interfering with the company income! Or simply fire that person and get someone that knows how to do it.

Kayla Turner

★★★★★

3 weeks ago

Just moved to Rancho and didn't know any local shops. Needed an oil change and brake check. Found these guys on Google, booked online, and they came to my apartment complex. Super chill mechanic, honest about what I needed and what could wait. New customer for life.