Tires Plus

Maya Ward

★★★★★

4 months ago

I gave this tires plus 5 stars because of how helpful they were to me! This is not my usual tires plus but the one i normally go to was closed. However my experience here was amazing. Jess specifically was super helpful. She helped me find the cheapest option for tires and was extremely kind. She even gave me tips to make sure I didn’t lose a tire before my next appointment. Then Sean called me the next morning asking me about my appointment and confirming how great they were to me. He even offered me a discount when I explained I couldn’t get the extra work done because of money. Thank you Tires Plus !!

Leopold

★☆☆☆☆

3 months ago

Extremely Disappointed with Tire Plus – Overpriced and Disorganized I had a terrible experience with Tire Plus and will not be coming back. First of all, they are WAY overpriced. The parts they sell are easily 1.5x more expensive than market prices. There is absolutely no justification for charging that much. Second, what is the point of making an appointment if it means nothing? I scheduled an appointment for a specific time, expecting service to start shortly after arrival. Instead, I was forced to wait 2–3 hours. At that point, it feels like a walk-in, first-come-first-served system, not scheduled service. Why even offer appointments if everyone is treated like they’re in a live queue? On top of that, they tried to charge me an additional $35 “supplies” fee, which I find completely unacceptable. This was never clearly explained upfront. I had to argue and demand a refund, and only then did they return the money. The fact that I had to fight for this says a lot about their business practices. Overall, Tire Plus feels disorganized, overpriced, and not transparent with their fees. Save your time, money, and nerves — there are much better and more honest shops out there.

Marcie Colletti

★★★★★

a month ago

Pulled into the shop losing tire pressure. Marylin was at the desk and problem solved quickly. He was so sweet and kind. Great customer service. I appreciate these young men working on a Sunday.

Lary Plumlee

★☆☆☆☆

2 months ago

Do not under any circumstances get a CFNA credit card from Tires Plus. I was convinced to get one by the store and it wrecked my credit because of their error I have been trying to resolve this with the credit card company, which I found has a horrible rating, which is close to a sham If Tires Plus recommends this credit card as they did for me go somewhere else because no matter how hard you try and resolve it their customer service is outsourced to another country and is garbage Because of this error, my credit rating which was perfect has now dropped 100 Points and no one has been able to fix it. Look up CFNA and you will see that they do not have any good ratings

Casey Llamas

★★★★★

2 months ago

Great staff and excellent service! Had a nail in my tire and they fixed it for free. Definitely will be back very soon. Thank you so much again!

Donald Parks

★☆☆☆☆

2 months ago

Had 2 clock appointment and waited and hour and watched other cars go ahead of me that arrived after I did. Worst service station shop guys standing around joking and not working. Ended up telling them to just give my keys, if you have a appointment then you shouldn’t have to wait over an hour and they still haven’t touched your vehicle.

gabe cheadle

★★☆☆☆

4 months ago

They put the tires on great, which is what I asked them to do. I was wondering why my hood was popped. It’s because somehow they came up with a $4000 suggested service tab For my car. three of the jobs I had just done. Like I literally just emptied the differential oil A week before I went there and they said it needs it done. But don’t worry, they let me know that they can change the battery that past the test for only $270 Wild

George Hughes

★★★★★

4 months ago

These guys saved our bacon! Not only did they save our bacon, but there were quite knowledgeable and fantastic to work with. We didn't buy anything, but they were fantastic on a tire repair and I would expect that that carries through to the rest of the business they do there

Don Lininger

★★★★★

4 months ago

Long time customer at Tires Plus. Today I had a low tire. Got a quick fill from the shop while on my way to a meeting. Scheduled a repair for the next day... all in 5 minutes or less. The positive interactions with the staff today make is what keeps me coming back for more.

bobby johnson

★★★★★

5 months ago

We had gotten a flat,an used out spare to drive 53 miles to get our main tire repaired. Mind you we have used this spare 3 times before. We stopped at "Sierra car care an tire service" in Reno. Yes on a Sunday,the guy came out,right away very rude. I still asked if I could get my tire plugged,we are riding on the spare. He smirks an says... it's Sunday,I said yes it is...he said,no not on a Sunday. I said I'm not from here an really need this to get home...he laughed at me an said with a smug look,come back tomorrow an ill fix it. An this hole time....his shop was empty ☹️.....we Google searched an "Tires Plus" came up. We went 2 minutes down the road an was met with "Nothing but kindness an smiles❤️👍 an to top off there kindness an polite conversation....they plugged our tire, fixing from the inside as well from the outside....an even mounted our tire an ballenced it for "FREE" 😮😮😊❤️ Awesome customer service an fast/grate work. Hats off to Tire's Plus in Reno👍👍👍......an yes we left a tip💪💪👍👍😊😊

B Juin

★★★★★

4 months ago

In the area temporarily and needed air in my rental's tires. They were pleasant, welcoming and tended to me right away! I would not hesitate to return here for service so make sure you support this business!

Mikal Thompson

★★★★★

2 weeks ago

Had a great experience. Super friendly. Got me in right away. Totally awesome

Juanita Avila

★★★★★

5 months ago

I am a senior citizen and needed help putting air in my tires. Jesus helped me “with a smile”. He gave great service!!! I will come here in the future when I need to purchase tires! Thank you!

Lazaros

★★★★★

6 months ago

Yesterday was my first time in Tire Plus. Exceptional customer service from Jessica. Also the prices for 4 new tires were very reasonable. This is definitely my new tire store 👍

michelle fifer

★☆☆☆☆

4 months ago

Horrible customer service 😑 the man at front desk was very rude. I had an appointment at 10am. Showed up 15mins beforehand and was told they couldn't service me. They said 4 people were ahead of me. Makes no sense if I had an appointment that I scheduled day beforehand online. Don't reccomend this location.

Faith Victorio

★★★★★

10 months ago

I got a tire flat while traveling. I was so scared that I may be stranded hundreds of miles from home. Mercedes the store manager, greeted me with a warm wonderful smile. I knew immediately that I was in good hands. She kept me updated with the repair process. Sean the service manager was very knowledgeable and friendly. He provided a full safety check printout. I am so grateful for their fast, friendly and efficient service. If I need help in the future. I will definitely return. I'll soon be back on the road to enjoy the long holiday weekend. Thank you Tires Plus! You're awesome!

Estelle Dohr

★★★★★

6 months ago

Very professional I dealt with Merced she's a store manager. I needed new tires and she guided me thoroughly She's very knowledgeable I felt like I was incapable hands. Exceptional employee I hope tire Plus gives her a bonus at the end of the year because she's worthy. Not to mention a short amount of time I got four new tires and I appreciate the workers that did the job excellent job Thank you. Estelle