Arrow Automotive Transmission Specialists

The Notorious RIG 3.0

★★★★★

Edited a year ago

After Arrow having rebuilt our 1999 Ford F250 Super Duty transmission back in October 2023, we were anxious for it to perform and to be as dependable as possible while out off-grid camping. After patient discussion, Arrow advised us the best initial improvement would an uprated trans cooler and scheduled us for an appoint in a day and had the work done the day after we dropped the RIG off. Always professional counsel communicated clearly, quickly scheduled and updated, with competitive reasonable pricing. Would definitely recommend Arrow Automotive Transmission Specialists!

Mark roberts

★★★★★

5 months ago

Had a great experience at Arrow Automotive bringing my vehicle in for a transmission service! Both of the front desk guys were very knowledgeable and great to deal with and their prices are very reasonable. I highly recommend Arrow Automotive, you’ll be happy you brought your vehicle to them. -Mark Roberts Sr.

Christian Vanderslice

★★★★☆

5 months ago

My 2016 Prius needed a major brake job as well as an oil change. On any downhill grade when I stepped on the brakes there was a squealing sound and the steering wheel shook violently. The crew at Arrow kept me updated at all times while diagnosing the problem with text messages and photos of the seized brake calipers and followed up with a phone call. The repair wasn’t cheap, but I felt that the guys at Arrow were fair, honest and were always transparent with what it was going to cost. That’s a total contrast to my recent experiences at the local dealership a.k.a “Stealer-ship” where you have to constantly be on guard for unnecessary upsells and unnecessary services. In fact, prior to getting the work done I shopped around and got quotes from multiple places. I saved 15% on the total cost ($200+) at Arrow vs the quote I got from the dealership. Thanks. In the meantime I’ve taken two road trips, one over Donner Pass and the other down to San Diego. The new brakes work great, no shaking, no grinding sounds. I would definitely come back to Arrow again. Christian

Caren Teg

★★★★★

4 months ago

It’s never easy deciding whether to spend $10,000 on a transmission — that’s what the dealership quoted me. I was so fortunate to find Arrow Automotive instead. They were very easy to talk to, honest, and professional, and I ended up paying $7,000 instead. That’s a huge difference! My car runs amazing now, and I feel very lucky to have found them. Highly recommend! Oh! and that includes a 3-year 100k warranty.

Kimchi Nguyen-Little

★★★★★

3 months ago

A great find - the staff, Steve & Jason, wears a black shirt with a tie as the uniform. This is the first time I feel a lot of trust and respect from an auto repair shop so there is no need to search elsewhere. They gave me professional treatment and restored my faith in humanity. Undoubtedly, the best kept secret!

Nico Hofheins

★★★★★

a month ago

My truck had worn out electrical cables and I reached out to the jeep dealership to get the specific part I needed to replace, but they were not any help. Arrow, however, replaced my transmission 6 years ago and they were great to work with, so I went back. Nothing has changed. They called me with their diagnosis, and answered the questions my dad and I had. The issue was resolved quickly and done well. Thank you guys. I also appreciated that they drove me to my job when I dropped it off.

Oscar Carrillo

★★★★★

3 months ago

Recently to my 2017 tahoe premier, to get my transmission service done. Great customer service, very, very great service. I got recommended by a family member to come here. Definitely would be coming back to continue getting my services done by Arrow Automotive. Very, very, very highly recommend.

Lesley Tamayo

★★★★★

3 months ago

I got a transmission quote from Arrow Automotive. They got my car in ASAP and had great communication with me every step of the way. What really impressed me was how neat and clean the store was and all of the employees wore tes and looked very professional. You dont see this kind of service anymore.

Joseph Groves

★★★★★

4 months ago

I brought my vehicle in for a diagnostic of a leak. I left the vehicle with them for the entire day and I got a phone call back explaining the situation and what it would take to resolve the issue Steve who represented the company the day I came in did an excellent job. He even showed me the pieces that were involved in installing for my vehicle it took the exact amount of time that he said it would take to complete the service. He also explained to me that they were very short staffed, but was still able to complete the timeline that was given and that’s very impressive. I just want to say thank you to Steve and thank you for the technicians that worked on my vehicle and put in all the effort and the hard work. I’m very happy with my service and I know that and confident I will come and see you again if something comes up.

Phil Jones

★★★★★

3 months ago

This was the first time that I was at Arrow Automotive. I went there for routine service. Oil and filter change. General check of my minivan. They seemed to be very through. Gave me a printed list of what should be addressed later, at my convenience. I plan to continue getting my vehicle serviced at Arrow Automotive. They were very friendly and welcoming.

Laurie O'harra

★★★★★

4 months ago

Thank you Arrow Automotive. I had a few problems in my car. Hoses near the engine had disintegrated and a axel problem regarding the tires and balance. It was making a horrible noise. They fixed it all and my car runs like brand new. I trust them 1000% but hopefully I won’t have to see them for a long time. 😉 Don’t hesitate at all using them for car repairs. I’m very impressed with them.

Garrett Carr

★★★★★

2 months ago

Fast and good work and fair pricing. Usually hard to find a good combination of all 3. My truck was having some ruff shifts in the cold and do for 100k mile service. It was 22 degrees this morning and it shifts like a dream now. Got the truck back same day and was $416. Will definitely be returning.

Oliver Dixon

★★★★★

3 months ago

Incredible pre-purchase inspection. They seem to take great pride and joy in leaving no stone unturned. If there is a problem with the vehicle you bring in they will find it and document it in great detail. The staff discreetly and in very clear terms told me *exactly* what my decision should be regarding the vehicle that was brought in. Mike helped me dodge a bullet today and I felt like the whole staff was not only fair but very friendly. 1,000% worth the time and money spent, I will for sure be returning.

suzi Thrailkill

★★★★★

3 weeks ago

I received a coupon in the mai, the price was 1/2 off, which came in very handy. Talked w Stece couplel times on the phone, he was very curious, and friendly. Steve even took the time to look at and snap back on a peice in my tire well that was to hard for me to fix. I definitely will use Arrow again. Thanks gentleman!

Chris W

★★★★★

Edited 2 months ago

Update: About once or twice a year I come in here for service on my vehicle. This place has earned my trust over the years and does a really good job at keeping your car in good condition. They are not money grubbing and recommend what actually needs to be fixed and give you some warnings about things that are coming so you can consider and plan for them. They have even given me rides home when the service is significant. And they have a great night box. If you need to drop off. Communication is good here and they don't jump into doing things that are not authorized. Love this place! * Update: Got a new car and the battery died. Service was great as always and I got my car back in speedy fashion! No issues since then! Thank you, arrow

Rachel Zirbes

★★★★★

a month ago

I chose to try out Arrow Automotive because of their great reviews and responses to their reviews. I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research they found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

Joshua Gibbs

★★★★★

3 months ago

I came here to try somewhere new for an oil change after being unsatisfied with so many other shops in town. Very happy with the service at arrow automotive. Easy to get on the schedule, completed in less than 90 minute after drop off. The business is clean, staff are friendly and professional and I was given recommendations of additional service. I would not hesitate to come back here for further maintenance in the future