Arrow Automotive Transmission Specialists

suzi Thrailkill

★★★★★

3 weeks ago

I received a coupon in the mai, the price was 1/2 off, which came in very handy. Talked w Stece couplel times on the phone, he was very curious, and friendly. Steve even took the time to look at and snap back on a peice in my tire well that was to hard for me to fix. I definitely will use Arrow again. Thanks gentleman!

Oliver Dixon

★★★★★

3 months ago

Incredible pre-purchase inspection. They seem to take great pride and joy in leaving no stone unturned. If there is a problem with the vehicle you bring in they will find it and document it in great detail. The staff discreetly and in very clear terms told me *exactly* what my decision should be regarding the vehicle that was brought in. Mike helped me dodge a bullet today and I felt like the whole staff was not only fair but very friendly. 1,000% worth the time and money spent, I will for sure be returning.

Garrett Carr

★★★★★

2 months ago

Fast and good work and fair pricing. Usually hard to find a good combination of all 3. My truck was having some ruff shifts in the cold and do for 100k mile service. It was 22 degrees this morning and it shifts like a dream now. Got the truck back same day and was $416. Will definitely be returning.

Laurie O'harra

★★★★★

4 months ago

Thank you Arrow Automotive. I had a few problems in my car. Hoses near the engine had disintegrated and a axel problem regarding the tires and balance. It was making a horrible noise. They fixed it all and my car runs like brand new. I trust them 1000% but hopefully I won’t have to see them for a long time. 😉 Don’t hesitate at all using them for car repairs. I’m very impressed with them.

Phil Jones

★★★★★

3 months ago

This was the first time that I was at Arrow Automotive. I went there for routine service. Oil and filter change. General check of my minivan. They seemed to be very through. Gave me a printed list of what should be addressed later, at my convenience. I plan to continue getting my vehicle serviced at Arrow Automotive. They were very friendly and welcoming.

Joseph Groves

★★★★★

4 months ago

I brought my vehicle in for a diagnostic of a leak. I left the vehicle with them for the entire day and I got a phone call back explaining the situation and what it would take to resolve the issue Steve who represented the company the day I came in did an excellent job. He even showed me the pieces that were involved in installing for my vehicle it took the exact amount of time that he said it would take to complete the service. He also explained to me that they were very short staffed, but was still able to complete the timeline that was given and that’s very impressive. I just want to say thank you to Steve and thank you for the technicians that worked on my vehicle and put in all the effort and the hard work. I’m very happy with my service and I know that and confident I will come and see you again if something comes up.

Lesley Tamayo

★★★★★

3 months ago

I got a transmission quote from Arrow Automotive. They got my car in ASAP and had great communication with me every step of the way. What really impressed me was how neat and clean the store was and all of the employees wore tes and looked very professional. You dont see this kind of service anymore.

Oscar Carrillo

★★★★★

3 months ago

Recently to my 2017 tahoe premier, to get my transmission service done. Great customer service, very, very great service. I got recommended by a family member to come here. Definitely would be coming back to continue getting my services done by Arrow Automotive. Very, very, very highly recommend.

Nico Hofheins

★★★★★

a month ago

My truck had worn out electrical cables and I reached out to the jeep dealership to get the specific part I needed to replace, but they were not any help. Arrow, however, replaced my transmission 6 years ago and they were great to work with, so I went back. Nothing has changed. They called me with their diagnosis, and answered the questions my dad and I had. The issue was resolved quickly and done well. Thank you guys. I also appreciated that they drove me to my job when I dropped it off.

Kimchi Nguyen-Little

★★★★★

3 months ago

A great find - the staff, Steve & Jason, wears a black shirt with a tie as the uniform. This is the first time I feel a lot of trust and respect from an auto repair shop so there is no need to search elsewhere. They gave me professional treatment and restored my faith in humanity. Undoubtedly, the best kept secret!

Caren Teg

★★★★★

4 months ago

It’s never easy deciding whether to spend $10,000 on a transmission — that’s what the dealership quoted me. I was so fortunate to find Arrow Automotive instead. They were very easy to talk to, honest, and professional, and I ended up paying $7,000 instead. That’s a huge difference! My car runs amazing now, and I feel very lucky to have found them. Highly recommend! Oh! and that includes a 3-year 100k warranty.

Christian Vanderslice

★★★★☆

5 months ago

My 2016 Prius needed a major brake job as well as an oil change. On any downhill grade when I stepped on the brakes there was a squealing sound and the steering wheel shook violently. The crew at Arrow kept me updated at all times while diagnosing the problem with text messages and photos of the seized brake calipers and followed up with a phone call. The repair wasn’t cheap, but I felt that the guys at Arrow were fair, honest and were always transparent with what it was going to cost. That’s a total contrast to my recent experiences at the local dealership a.k.a “Stealer-ship” where you have to constantly be on guard for unnecessary upsells and unnecessary services. In fact, prior to getting the work done I shopped around and got quotes from multiple places. I saved 15% on the total cost ($200+) at Arrow vs the quote I got from the dealership. Thanks. In the meantime I’ve taken two road trips, one over Donner Pass and the other down to San Diego. The new brakes work great, no shaking, no grinding sounds. I would definitely come back to Arrow again. Christian

Mark roberts

★★★★★

5 months ago

Had a great experience at Arrow Automotive bringing my vehicle in for a transmission service! Both of the front desk guys were very knowledgeable and great to deal with and their prices are very reasonable. I highly recommend Arrow Automotive, you’ll be happy you brought your vehicle to them. -Mark Roberts Sr.

The Notorious RIG 3.0

★★★★★

Edited a year ago

After Arrow having rebuilt our 1999 Ford F250 Super Duty transmission back in October 2023, we were anxious for it to perform and to be as dependable as possible while out off-grid camping. After patient discussion, Arrow advised us the best initial improvement would an uprated trans cooler and scheduled us for an appoint in a day and had the work done the day after we dropped the RIG off. Always professional counsel communicated clearly, quickly scheduled and updated, with competitive reasonable pricing. Would definitely recommend Arrow Automotive Transmission Specialists!

J. Steven

★★★★★

5 months ago

Had an oil pressure light issue returning on a road trip from California to Oregon. Had our car towed there on recommendation by a local. They were very friendly and helpful. Got us a discount on a rental. Ran diagnostics and repeatedly test drove it, but no oil loss. Problem likey a botched "quickie" oil change without enough oil in the car (trust no one, check your oil!). An expensive "oil change," but their diagnostics gave us the confidence to safely drive home to the Oregon coast, and they could have scammed us for huge unnecessary engine repairs. Worth every penny. Wish I were a Reno local so I could use them all the time.

Alan Holmes

★★★★★

a month ago

Great service and follow up. Had front/rear diff., transmission, and coolant fluids exchanged without a hiccup. I will be going back to Arrow the next time my car needs service!

William Leipold

★★★★★

a month ago

I had my Transmission failed in Citrus Heights, California had my transmission rebuilt by capital transmission. The first rebuild failed and did a second rebuild. When I got My track back I returned to Reno Nevada during a snow storm on January 8th, my transmission went out again after setting 7 hours in the snow stuck waiting for a tow truck, we had it told back to Sparks Nevada I called Capitol Transmission and told Mike my problem. He told me to take the truck to Arrow Auto Transmission on Vassar street I Reno Nevada is was working with Steve one of the service writers. Steve at Arrow Automotive and Mike at Capitol Transmission was able to fix My Transmission problems. Between the both of them it was covered by the Warranty, all parts in labor was covered.My thanks to both Arrow transmission in Reno Nevada and Capital transmission In Citrus Heights California. I would like to thank Mike and Steve for all there help and spectacular service have a great 2026 with both of you I know that my family and I will Try ether of them you will not have any worries William Leipold Sparks Nevada