Google Reviews
terra wright
★★★★★
a year ago
I normally never do reviews but I recently had to get some body work done, I was recommended Mr. Bills from my mechanic and now I will never stop recommending them! They are some of the most friendly people, very understanding and made everything headache free! They called through out with updates and had amazing turn around time. My car honestly feels and looks brand new. I am so grateful to them and could never say enough good words about their work, the people there and the company in itself!
kaleb van der Linden
★★★★★
a year ago
I usually don’t write reviews but Mr bills deserves a 5 star. Very friendly and communicative, I got rear ended in my pride and joy 91 Miata, lots of places wanted to use aftermarket parts and Mr.bills is the only place that wasn’t going to do that and instead fully fix it. They specialize in older cars it seems and does an exception job. They said it was going to take upwards of a few weeks and they had it done the same week and the results came out absolutely amazing! The only thing I’ll say is the wing that was mounted is a tiny bit crooked but damn does it look good. I can safely say I’ll come back here for body work and recommend others here too!
Jack B
★
☆☆☆☆
a year ago
Let me save you some time and money. This establishment markets itself as superior to other shops and boasts a lifetime warranty, but my experience suggests otherwise. I noticed a conspicuous white spray mark on the black paint—something I didn't catch until after pickup. When I contacted them, they instructed me to bring the car in for an assessment. Despite their efforts to fix the issue on-site, it became apparent that the problem was beneath the paint. I was then told to drop off my car for a full day the following Monday. I adjusted my plans to accommodate their schedule. When I returned, the staff member I dealt with was unprofessional and dismissive. He proposed buffing and repainting, which would still leave a noticeable shine. When I expressed my dissatisfaction, he argued that the paperwork did not indicate any work on the door, despite my car having been serviced solely by them.
Don Donovan
★★★★★
a year ago
Mr Bill Body Shop provided the best service. They replaced two of my damaged bumpers and I could not be more satisfied. The service, pricing, and professionalism was impeccable. I highly recommend Mr Bill take care of any body work needs. They earned my 5 stars.
Wendy Garcia
★★★★★
a year ago
I recently had the pleasure of taking my car to Mr. Bills Auto Shop, and I couldn't be happier with the results. From start to finish, the experience was exceptional. The team was incredibly professional, attentive, and genuinely cared about my concerns (Hunter above all). The quality of work was outstanding—my car looks as good as new! The technicians paid meticulous attention to detail, ensuring every aspect of the repair was perfect. Not only did they restore my car to its original condition, but they also finished the job ahead of schedule. Customer service was top-notch. The staff was friendly, communicative, and kept me informed throughout the entire process. They went above and beyond to make sure I was comfortable and satisfied. I highly recommend Mr. Bills to anyone in need of auto body repairs. Their dedication to excellence and customer satisfaction is truly commendable. Five stars all the way!
Glorianna O'Neill
★★★★★
11 months ago
I highly recommend Mr. Bill for any auto collision service. His entire staff was extremely professional and friendly. Their communication was excellent and handled everything with my insurance so this took alot of stress off my mind. I hate to wish car repairs on anyone but you will not be disappointed with their service. EXCEEDED my expectations!
LuigisMustache
★
☆☆☆☆
a year ago
Go elsewhere. Poor quality assurance. They were tasked with removing scratches from the roof of my car. During this process they dented the roof on my car, which went unnoticed until I got home. Upon me calling and nicely explaining that they dented my roof, Bill decided to falsely claim that I was attempting to get "free paint work" and that I was scamming them, then hung up on me. Very professional. No need to take responsibility for your employees carelessness, instead just claim everyone is a scammer. Look through the responses that Bill gives to anyone who gives a negative review. He can't take responsibility for his poor workmanship. Most of his positive reviews come from people he is connected to, not the average customer. Stay away if you can!
Sara Guzel
★★★★★
3 years ago
Amazing service and attention to detail! They did an entire paint job and it looks brand new! Prices are reasonable and fair. Turnaround times are quick and accurate. Appreciate Bill and his whole crew in all the work they do from start to finish! I’ll definitely be bringing my car back in the future!
Nick
★★★★★
2 years ago
Mr. Bill, the staff and technicians are awesome. They fixed my 2003 Honda Accord, which was hit from the back and front while stopped at a red light, and made it look as good as new. Mr. Bill and the whole crew were so nice and friendly throughout the process and I greatly appreciate and recommend them.
Pamela Cobb
★★★★★
2 years ago
I have been using Mr. Bill for all of my Auto Body needs for over 30 years! His work, his staff, and his kind heart makes this the only shop I will EVER take my vehicles. I also have had many friends and family through the years use Mr. Bill's and he never disappoints. They help you through the process with your insurance and always keep in excellent communication. Thank you for always being there for me, family, and friends!!
Gary D. Larsen
★★★★★
10 years ago
I am a retired Architect and got T-boned by a young upstanding appearing driver who then lied and claimed that it was my fault to his insurance company so they gave only half of the repair costs. I was very sensitive to trusting any input as far as getting my car totally repaired . My third and best estimate was from Mr. Bills and I was amazed at how quickly he gave me his estimate - about 10 minutes! - not 2 days like the other shops - also he did not change the price when I picked up the car and it looked better than before my accident. I would definitely recommend Mr. Bills and his crew if you need car body repairs done. I am a pleasantly surprised customer!
William Harrell
★★★★★
4 years ago
My third visit to Mr Bill’s. Bill personally helped me today and gave me a fair, competitive quote. I have found him to honest, professional, and totally experienced in the auto repair and customizing business. His service is super, his employees are truly skilled professionals. He’s also good at time to complete estimates. I have always been fully satisfied with Mr Bill’s work, and wouldn’t go anywhere else. I highly recommend Mr Bill’s for all your auto repair needs. Easy to locate in Murrieta.
J S
★★★★★
2 years ago
Went in to get an estimate on how much it would cost to get some scratches removed from my truck. Walked into the office when I arrived (no appointment) and there were like 5 employees talking business. As soon as they saw me, they stopped their discussion and asked how they could assist me (very professionaly might I add), and I explained my situation. Ryan then walked out to my truck, looked at the damage, and literally buffed it out within 2 minutes at no charge! I literally wanted to pay him something. Not because of the problem he solved, but because of the way in which he treated me. Dude is the ultimate Professional! I will certainly be utilizing Mr. Bill's for any future body work needed with any of my vehicles. Kindness goes a long way! Thank you to Ryan and the entire Mr. Bill's Touch Up Service. You guys made my day!!!
Samantha Sykes
★★★★★
7 years ago
I had my car wheel well attacked by my dads Mastiff. It looked like a Great White mauled the metal of my car. Mr. Bill's took care of the situation and got my car back on the road looking spiffy and brand new again. It was the best estimate for my wallet and great work. Everyone was very kind and helpful. I highly recommend the shop. I have had numerous experiences with other auto body shops around the valley and Bill's is by far the best I have encountered!
Deanna Morey
★★★★★
5 years ago
I am so glad I found Mr Bills! I went to a few different body shops for quotes but Mr Bills stood out, friendly personable and they did an amazing paint job on my SUV. They even touched up a couple extra spots for me just to be nice. I really appreciate good customer service and Mr Bills had just that. Very happy customer. Thanks Mr Bills!
Brian Houger
★★★★★
6 years ago
I christened our four day old new car entering the garage. I took the car to Mr.Bills and they did an excellent job in repairing and painting the damaged area. They were very knowledgeable and courteous and cost less than half of what I was quoted at two other establishments. I highly recommend Mr Bills.
Mason Ibarra
★★★★★
9 years ago
Their work is quality work and that's what most of the reviews are praising their work and I agree their work is top notch. I experienced something that I might share. My vehicle had a lot of damage so naturally the repair was going to take a while the insurance company only gave me a rental for about 30 days my car wasn't finished Mr. Bill graciously provided me with a rental out of their pocket and he did not have to do that but he did this is what makes this shop number one in my opinion.
Anna Esther
★★★★★
2 years ago
I have a Nissan sentra, I went to ask how much it would cost to have my Lower Grill fix. The guy was so honest and friendly, he came and looked at my car he said this only needs a pull I was like wow! 🤯 thank God that there's still honest people in this world. So if you ever get into a collision like I did Mr Bill's, it's the place you should go to. May God bless that guy who helped me and Mr. Bill's Collision Center too🙏
Dexter Collins
★★★★★
11 years ago
I brought in my 2000 Corvette to have scratches & nicks removed, as well as a detail, interior & exterior. Well, it required some painting on 5 panels, the front bumper cover plus a right side mirror that I scratched. The job was completed within 4 days. What an AWESOME job!!!!! As I write this review I'm speechless because of the superior quality of work done to my Corvette and done right the FIRST TIME!!! I looked at the exterior more closely after I arrived home and what an IMMACULATE job. Thank You Mr. Bill for such a magnificent job and a GREAT PRICE!!! You DO get what you pay for. I am EXTREMELY pleased with the work done. I HIGHLY RECOMMEND Mr. Bill's Touch Up Service!!! You won't be disappointed!! The warranty lasts as long as you own the vehicle. You can't beat that!!! You will experience GREAT CUSTOMER SERVICE!!!!
Brian Child
★★★★★
11 years ago
A couple of weeks ago, I got into a car accident and initially took my truck to an insurance recommended body shop. Unfortunately, that shop declared the vehicle totaled because the frame got bent. Shortly after, a family member told me that the insurance recommended body shop was too expensive, and that I should take the vehicle to Mr. Bills because he'd work with us and is a lot less expensive. I took the vehicle over, and discovered that not only was the vehicle easily repairable, the repairs ended up being MUCH less than the other place was going to charge to fix the vehicle. A couple weeks go by and the truck looks brand new! He even details the car before giving it back to you! Mr. Bill is a really kind, personable guy. He seems like the type who understands the situation you're in and will work with you to reach a good solution. I highly recommend Mr. Bills to anybody that needs their car repaired!
