North Side Auto

Max Hale

★★★★☆

4 months ago

Update: Quickly resolved my issue no questions asked, offered a refund for the service as well. I really appreciate the customer service and quick response to the situation, and I will be back for future work. Positives: Friendly and responsive customer service. Quick and easy drop off. Negatives: Dropped my car off 9am for tire rotation & alignment. Car was ready around 6:45pm (not a huge bother but be prepared to wait if its a busy day). Signed the paperwork and drove home to discover the same wear on the left front tire as when I had left it to be serviced. My dashcam was also left unplugged. Called the shop, going back in for them to assess (apparently they may have "forgotten to do the rotation"). Also never informed me that they would be driving the car to a Belle Tire 5 miles away to do the work, but that's a small gripe i guess.

Chase Orvis

★★★★★

2 months ago

Excellent place-beyond friendly and professional. I brought my vehicle here after being given a blatantly unrealistic/expensive diagnosis by a dealership, who admitted they weren’t sure what the issue was. This shop found the problem quickly and fixed it. Everyone I came in contact with was so helpful and kind, and it’s clear that they take pride in their business, its work, and its image. I cannot express my gratitude enough. Thanks!

Michael Bifano

★★★★★

4 months ago

Spectacular customer service! Adam is friendly and real. Very honest. Had a car towed there at night, they had it fixed by 1:00 the next day (starter). Fair price too.

Eric Sun

★★★★★

a year ago

visited this repair shop because of an issue with low tire pressure, and these guys were amazing! They were incredibly friendly and immediately helped me resolve the problem. Chris and his team are hands down the most reliable choice in the area! Efficient, professional, and extremely helpful—this will definitely be my go-to place in the future!

Chengcheng Zhu

★★★★★

a month ago

The owner is honest and price is fair. I have a rusty link arm in my Altima fixed there. Make sure to ask about their student discount.

Clayton Richardson

★★★★★

a month ago

Real good place . I had an emergency with my car and they made room for me and the mechanic Adam was professional and fast . Totally would recommend it

Yinan Dong

★☆☆☆☆

5 months ago

The guys there fail to detect leakage in fuel system, instead, they just told me to pay them 400$ dollars so that they can change MAP sensor and Mass air flow sensor. For each sensor, it took $160 to replace, which I just use 10 minutes to change myself. EVERY TIME THEY TOLD YOU TO CHANGE SENSOR, don’t pay the money, the problem is 99% can’t solved by giving them 160$ to change the sensor!

Eileen Ho 何愛玲 (she/her)

★★★★★

a year ago

Our family go-to local auto shop for quick scheduling and fair price repairs! Chris and the Northside Auto team have saved us many times recently and over the years that we've been in the neighborhood...whether to plug a simple leak in tires or to do major safety maintenance before road trips...thanks for your service!

O.S.G Rome

★★★★★

11 months ago

Great Service I drove all the way from Saginaw Mi to service My Mercedes Benz they scanned it, order parts for my engine and fix it all in 1 day..I highly recommend their repair shop they have Excellent service!

Linda Ross

★★★★★

4 months ago

Chris is amazing. Talk about multi tasking! He handled all my requests while helping four other people at the same time and we all left happy!

Jay Bee

★★★★★

9 months ago

I am so bad about leaving reviews on just about anything, but this review is long overdue, so here goes. I have to hand it to the crew at North Side Auto, they are awesome. Chris is always great with customer service and Adam has been able to keep my 23 year old Honda on the road and running great. I know Honda models have a reputation for long life, but that is only possible with good maintenance and upkeep. My old Honda has certainly had its share of issues, but every time something acts up, these guys get it back on the road and running fine again, and at a fair price nonetheless. Times are certainly tight, if you have an older car you are trying to keep running to push off the huge financial burden of purchasing a newer vehicle, you can't go wrong taking it in to North Side Auto for its checkups. Thanks for the great service North Side team!

Leroy Garrett

★★★★★

7 months ago

I came in to North Side auto because I needed my car tire patched. They were more than happy to help me, I really appreciate their professionalism and how quickly they were able to get me back on the road. If you’re having car trouble, they’re who you should reach out to. Thank you

Nelson Oviedo

★★★★★

10 months ago

I’ve been here twice with two different cars. Adam and Chris did a great job both times. There were a few issues the last time because of a faulty tire I brought in, but they did their best to sort it out. I’d definitely recommend them to friends in the area.

Behrokh Marzban

★★★★★

a year ago

Chris and his team in North Side Auto are amazing! I was there 2 times so far, and they were really helpful. once for low tire pressure and the other time for my car battery. They told me everything in detail and even showed me how to add air to my tires, very kindly and patiently. I had great experiences here and will come back if I need any help with my car in the future. Thank you guys!

Zoe Cruse

★★★★★

a year ago

Adam and the team at North Side Auto are great! I visited recently due to low tire pressure, and he quickly identified a large nail in the tire. They patched it efficiently without any issues and kept me informed throughout the process, explaining everything clearly. They serviced my car for free since it was my first time there and you can tell they care about building relationships with their customers. Their service was professional and reliable and I will be back with any/all future car needs!

Minnie Joyce Plantz

★★★★★

a year ago

My daughter is living in Ann Arbor. Chris absolutely came to the rescue when a strut blew out on the Prius and another business was trying to charge her double. I was able to coordinate everything with Chris over the phone from South Carolina so my daughter did not have to experience any additional trauma. Absolutely an A class shop.

Eason

★★★★★

3 months ago

Very nice and helped with getting my plate switched off and even helped fill my coolant for me at a reasonable price, at least for a gas station.