NT Auto Body Inc

Clay O'Bryan

★★★★★

a year ago

Phenomenal customer service and quality of performance. Mike and Seth are living up to their well-established family-owned standard of care for Toyota-brand Autobody work. I highly recommend their services to anyone in the area and I intend to remain a loyal customer.

Mia LaValle

★★★★★

5 months ago

NT Auto Body is the best body shop I have been to! Always so quick to fix and amazing customer service. Chris does such a good job. I have been here a few times and will continue coming back for any needs I might have. 10/10!

Karen Orehowsky

★★★★★

6 months ago

I am embarrassed to say I have needed NT Auto Body three times in the past several years (we have two young drivers in the family and I have made my own boneheaded mess as well). Each time the staff has been welcoming and empathetic in my loss. They have offered excellent service, quick ordering for new parts, and returned my car like new! I think they even detailed it and shined the tires! I would never go to another auto body repair shop. NT Auto has earned my gratitude and loyalty.

Jon Hunt

★★★★★

5 months ago

NT Auto Body has restored my faith in car repair shops. Chris and the rest of the team are friendly, reasonable, and do great work. Will absolutely use them in the future for all my auto body needs. Don’t take your car anywhere else!

Margaret Murtagh

★★★★★

4 months ago

I had an excellent experience with NT Auto Body. Seeking a second opinion on a painting job, I visited NT. The owner evaluated the damage and told me if I had body work done as I expected, it would be very expensive.. He demonstrated that the damage was cosmetic and could be removed with detergent and no further work was needed. His honesty made me decide when I do need body work, NT will be my first choice.

barbara rodriguez

★★★★★

2 months ago

NT Auto Body Inc repaired my car after an accident where another driver hit me, and their insurance covered the repairs. The team was kind, professional, and made a stressful situation easy. The work was excellent, and I’m very grateful for how I was treated. God bless.

Lee Dunn

★★★★★

4 months ago

I could not be more impressed with NT Auto Body and their team. They were incredibly easy to work with for my insurance claim, polite, friendly, helpful and empathetic. If I needed body and paint work on my car, I would not hesitate to return. Thank you to the whole staff for your help and kindness.

Santos Gracias

★☆☆☆☆

10 months ago

If I could give this place the most negative rating in the entire universe, I would. My insurance company, Liberty Mutual, referred me to this shop. I brought my car in for a simple front left-side bumper repair. When I came to pick it up, the shop was already closing. One of the employees brought the car out, facing the exit, and I drove home without checking anything else. When I pulled into my garage and put the car in reverse, I immediately realized the reverse camera wasn’t working. It had been functioning perfectly when I dropped the car off. I called the shop right away to report the issue. A woman answered and told me the shop was closed and to bring it back the next day. The next morning, I returned early. An employee inspected the car and asked what happened. I explained again that the reverse camera worked when I left it with them, and now it didn’t. He claimed the issue couldn’t be related to the bumper repair because the damage was to the bumper, not the stereo. I told him I understood that, but I had installed the reverse camera myself, so I knew how the wiring was routed. Someone at the shop had clearly moved the wire—it was no longer in the position I left it, and it wasn’t even long enough to reach where it had been pushed. He asked, “Why would we open your compartment?” I told him I didn’t know—that was what I wanted him to explain. The job was on the bumper. No one should have gone through my personal belongings opening the passenger compartment. I also notice that they went through my things in my trunk because the metal silver box that holds my poker chips was open and its not easy to open that box. Then he brought over the manager, who showed up with two other employees. Now I had four people surrounding me, all insisting they had nothing to do with it. I asked the manager who had first moved my car before the repair started, because that person would have reversed the car and noticed the camera working. He replied with an attitude, “I don’t know. A lot of people worked on your car—how am I supposed to know?” I asked him to find out. The camera worked when I dropped off the car and didn’t when I picked it up—someone had to know something. Then suddenly he said he was the one who moved the car and that the camera was already not working. That’s when I realized I was dealing with a liar—he had just claimed he didn’t know who moved the car, and now he said it was him. At that point, he lost all credibility with me and told him he’s not trustworthy anymore. Then he told me, with a nasty attitude, to leave the shop and never come back. Of course, liars don’t like being told the truth. When I got home, I started reading some of the shop’s negative reviews. Multiple people mentioned that the shop had stolen valuables from their vehicles. That’s when it all clicked—someone had been rummaging through my passenger compartment, likely looking for cash or valuables. That’s why the wiring was disturbed. It confirmed to me that the other negative reviews are true, there are thieves working at this shop—possibly even the owner. Instead of arguing with me or feeding me fairy tales, the manager should have investigated who went through my belongings. The fact that he didn’t even try proves to me that he’s either covering for the thief—or is the thief himself. I had to open the stereo my self and upon opening I notice that the video wire was disconnected and I connected back. Now is working. Instead they just love to lie and argue and not take responsibility for there mistakes. I was tempted to take matters into my own hands, but I’ve decided to leave it to the one true Judge, the one that judges without errors. The justice of God is greater than the justice of man. All I wanted was my car back the way it was, when I dropped it off. If the truth offends you, I’m sorry—but I will not stay silent. The innocent people of the Commonwealth of Virginia deserve to know about the negligence and dishonesty at this shop. They will never take responsibility for their employees’ actions—or their own. Run from this place.

Michelle

★★★★★

5 months ago

This was my first visit to NT Auto Body, and it was a great experience. The hood of my car was dented, and the guys worked with me to come up with the best solution, which wasn't the most expensive solution. From the time I got the estimate to the time I drove it home: 2.5 days and the end product is perfect. They did a great job. If your car needs body work, go see them!!

Andrew Alcantara

★★★★★

Edited 2 weeks ago

They did a tremendous job in repairing my Lexus & gave me First Class VIP service.

Timmy Briseno

★★★★★

7 months ago

NT Auto Body Inc has been my go to body shop for repairs for the last 5 years or so. They have the quickest and most accurate estimates. Quick and quality repairs done correctly! 10/10 would go back there when/if the next time a tree falls on my car! After the body repairs, it looks better than it did new!

Edd Letona

★★★★★

2 months ago

A great experience overall! We took my girlfriend's car to this workshop and they were very professional, attentive, and detail-oriented. I honestly recommend them, especially the reception staff and the gentleman who hands over the finished vehicles; they are VERY professional.

Blake Ballard

★★★★★

a month ago

This place is very good, and very prompt. Had a panel on my car that popped from its bolt housing. They were able to have me come in right away, and immediately fixed it for free. If, and hopefully I won't need, any body work at some point, I will be there in a moment. They're certified across many companies.

J Kirby Wilson

★★★★★

5 months ago

N T Auto Body is a FLAG SHIP establishment. Professional, friendly and laser focused on top quality workmanship for satisfied customers. My Tundra looked like brand new. They are my "Go To" from now forward. Couldn't be happier....

richard w

★★★★★

5 months ago

I am very pleased to leave a review of the work performed by the NT Auto Body shop. My vehicle was in very serious need of work. I was met by Mr. Chris Tikoyan, who treated me with such kindness and shared his professional knowledge of the work to be done. Excellence in Customer Service is vital to me, and I have to say that the entire NT Auto Body Staff exceeded every expectation by giving back my car in beautiful condition. This Business has great Integrity, Professionalism and Expertise to manage repairs of all kinds. I highly recommend the NT Auto Body shop to anyone who is considering where to take their vehicle. You will be glad you did. Five Stars really aren't enough!!

Akhil Nibber

★★★★★

3 months ago

I had my Toyota Camry 2025 rear-ended and took it to NT Auto Body Shop, and I couldn’t be happier with the work they did. The repair was done perfectly, and the car looks as good as new. Even after the initial repair, I had to return two more times for minor trunk adjustments, and each time they handled everything very patiently and professionally—no rush, no attitude, just great service. Chris was the main person I worked with, and he was absolutely awesome. He kept me informed, listened carefully, and made sure I was fully satisfied before I left. Truly excellent customer service and quality work. Highly recommended NT Auto Body Shop!

Arash M

★☆☆☆☆

a month ago

Amateur Workmanship and Lazy Shortcuts Avoid this shop if you expect a professional paint job. I was sent here by a dealership for a Toyota paint recall. They initially tried to fix my rear windshield with a paint brush. After being forced to redo it, they finally removed the glass and did it correctly, but they completely failed on the rest of the car. On my driver’s door, which was also peeling, they painted directly over the old, flaking paint instead of stripping it down and doing a proper respray. Any professional knows that paint will not stick to a surface that is already failing. They are cutting corners on recall work and hoping customers won't notice. Extremely poor workmanship and zero pride in their results.