About Business
O'Reilly Auto Parts is a highly-reputable Car Repair service provider based in Fremont, CA. O'Reilly Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Auto body parts supplier, Car battery store. With over 284 reviews and an average rating of 4.2/5, O'Reilly Auto Parts is a trusted name in the industry. Their presence in Fremont, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
John O
★
☆☆☆☆
9 years ago
The worst employees and service one can expect. They sold me a broken defective filter and refusing to exchange it. Will report this to corporate and BBB!
DARRICK NORDMEIER
★★★★
☆
11 months ago
The store clerk was very helpful, gave me quite a bit of options to decide which product I needed. Aloha!
Vinitkumar Patil
★★★★★
9 months ago
This place is awesome. Friendly staff, very helpful. Special mention- Avi at the front desk.
Foodie At Heart
★★★
☆☆
a year ago
Things are not organized for easy browsing. The section aisle that has oil filters marked for display has none and they are in totally different places in the store. Selection of oil filters was also limited.
Tri Hines
★★★★★
a year ago
Thank you Zane for helping me and thank you hiring mgr for bringing a spectacular team member ( Zane onboard) He has helped me with my air filter replacement and helped with my brake light after a car accident.I truly appreciated his assistance and will definitely return.Its so kind of him to always go Over and Beyond customer service it makes my day and takes away so much stress!!🦋🙏☺️
Arnaud Barboux
★★★★★
2 years ago
The prices at this auto parts store are very competitive compared to other stores. The quality of the parts is excellent. I never have to worry about buying a faulty part. The return policy is fair and hassle-free. The staff are friendly and always willing to go the extra mile to help.
Hilmer Del Cid
★★★★★
a year ago
Isaiah went above and beyond to give good customer service. I had questions about some battery acid that fell in the bed of my truck and he was very attentive and helpful in suggesting products to solve my problem.
Devendra A
★★★★
☆
2 years ago
Great work towards service, Mr. Diego, J and others were very good. Although, I had to visit twice within two hours, even though I asked on the phone before going to the store, as one of the staff forgot to order a part. Parts almost double the price compared to online, about 20-40% more compared to other local retailers. Fast register service. So a mixed experience on service, but they are trying. Good inventory, pricing compromised.
Ryan Romero
★★★★★
a year ago
Just called this location and was pleasantly greeted by Kevin. I’m getting quotes on some suspension work for my truck and was searching the internet to kinda price check the individual prices of the parts I was told I needed. Knowing I wasn’t going to buying the parts directly from him Kevin still took the time to look up the prices of different brands for the item in question. Never felt rushed and he gave me above and beyond the customer service you would expect from any establishment. Thank you Kevin and when I need to buy anything I’ll be coming her for sure!
Irene Chen
★★★★★
a year ago
Another wonderful experience at a different O’Reilly store. My headlight went out and got pulled over by the police because of it. Went to the nearest O’Reilly to get the lightbulb replaced right away. The worker Zane was extremely nice and helpful. While he wasn’t supposed to help with the installation, he offered to help take a look and pretty much did everything for me. He probably sensed my helplessness. Zane for sure went above and beyond. Thank you, Zane! Thank you O’Reilly for always hiring the right people and ensuring the customers have great experiences.
KCBkotastrophie -
★★★★★
a year ago
Super helpful although they didn’t have my paint color the friendly associate pointed me in the right direction. I didn’t catch his name but he had nose piercing definitely coming back when I need help. Thank You!
Jun Wu
★★★★★
a year ago
My Windwiper has been broke a part for some reasons.Googled the nearest store is here.The Store Attendant Kevin was very nice.he patiently illustrated me how to install this step by step,then came inside when I install properly.i am very regardful.
Feliciana Jimenez
★★★★★
7 months ago
Been here a few times and the employees always know how to be very helpful and give good information on things I don't know. Avi in particular is one employee who's been very helpful and very kind, knows his stuff!!
Bonnie Timblin
★★★★★
6 months ago
Daisy and J were phenomenal! They helped check my battery, starter and alternator to make sure everything was firing up. Hooked up my windshield wipers and tried to fix my key fob. SUPER helpful and friendly!
Mark Bartlett
★★★★★
Edited 3 years ago
Has most of what you need but employees are hit and miss. Some are friendly but others can be rude. O'Reilly has moved to a new location. The store seems slightly smaller but everything is clean and organized and the staff was friendly. 09/28/22 Bumping to 5 stars.
Gran Rica
★★★★★
a month ago
Great service and attention, went there looking for Snow Chains and lucky that have the ones I needed, people was kind all the time, I’m definitely coming back for any car accessories
Christian Alvarez
★★★★★
3 months ago
Keegan did a phenomenal job checking my car with the scanner and he has great customer service. I highly recommend this auto parts . The customer service is 5 stars!!!
Amber Ella
★
☆☆☆☆
5 months ago
Isabelle at O'reillys Fremont is the worst. Store used to be the place you could ask a question and one of the team will help you guide you and even take a quick look.Dad always told me anything happens find an O'reillys they are honest and will help you. Not tonight!!! Isabelle doesn't help the guy in front of me in line but stops to take a call from her son while her ringer blasts during ringing him up. My turn. I ask her if someone can help me check my oil level right in front of the door as Im buying oil. She says no one is free but there's 3 employees standing around. Then says they have never done that. Mentioned to her i had been coming here for 7 years and the team has always helped with wiper blade install, oil level checks etc. That's why our commercial truck company uses OReilly's. Guess its time to switch ....Avoid her.
Troy DuJardin
★
☆☆☆☆
5 months ago
Mostly bad experience from start to finish. Went here for a new battery, hoping to take advantage of free installation. Should be simple. First, there was only one guy working, so the wait was long. When we got to the front of the line, he asked us to wait even longer, since his colleague was coming back from break soon, and our request was gonna take a little longer than other people in line. We said sure, no problem, and waited for like 10 minutes. When the other guy showed up, he sold us the battery. Of course, he automatically grabbed the "extreme" version, which was more expensive. We just wanted to get it over with, so we didn't argue. He sold it to us, and we asked him to install, but he said he didn't have time right now, he was on his way to do a delivery or something. But he assured us we could do it ourselves, it was easy; and if not, we could come back tomorrow and they would do it. Ok, we went home to do it ourselves. Watched a video, we were ready to go, but turns out we didn't have the right tool. Ugh. Next day, we go back in. "Hi, could you guys install this for us? We don't have the right tool, haha!" They ask about the make and model, look it up, and tell us it has to be professionally installed and they can't do it! Why the heck didn't they look that up yesterday?! So now we're at a different business to see if we can pay someone else, yet more money, to install this battery for us. Next time, we will definitely just go somewhere else, no reason to go here with this poor level of service. I guess on the bright side, everyone was polite...
Jason Josip
★★★
☆☆
a month ago
It's a mixed bag with the store. Some of the employees there are super knowledgeable and very helpful, while others have absolutely no idea what they're talking about. I've had one or two employees that have really helped me through fixing a problem with my vehicle, and saw their employees who didn't know the correct parts, gave me the wrong parts, didn't know how to use a computer, weren't aware of the parts of their own store... The store is small so it doesn't have a lot on the customer side, though I'm not sure the extent of the parts that they carry. Overall, it's a standard auto parts store experience
