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About Business
O'Reilly Auto Parts is a highly-reputable Car Repair service provider based in Fremont, CA. O'Reilly Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Auto body parts supplier, Car battery store. With over 284 reviews and an average rating of 4.2/5, O'Reilly Auto Parts is a trusted name in the industry. Their presence in Fremont, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Jason Josip
★★★☆☆ It's a mixed bag with the store. Some of the employees there are super knowledgeable and very helpful, while others have absolutely no idea what they're talking about. I've had one or two employees that have really helped me through fixing a problem with my vehicle, and saw their employees who didn't know the correct parts, gave me the wrong parts, didn't know how to use a computer, weren't aware of the parts of their own store... The store is small so it doesn't have a lot on the customer side, though I'm not sure the extent of the parts that they carry. Overall, it's a standard auto parts store experience
Troy DuJardin
★☆☆☆☆ Mostly bad experience from start to finish. Went here for a new battery, hoping to take advantage of free installation. Should be simple. First, there was only one guy working, so the wait was long. When we got to the front of the line, he asked us to wait even longer, since his colleague was coming back from break soon, and our request was gonna take a little longer than other people in line. We said sure, no problem, and waited for like 10 minutes. When the other guy showed up, he sold us the battery. Of course, he automatically grabbed the "extreme" version, which was more expensive. We just wanted to get it over with, so we didn't argue. He sold it to us, and we asked him to install, but he said he didn't have time right now, he was on his way to do a delivery or something. But he assured us we could do it ourselves, it was easy; and if not, we could come back tomorrow and they would do it. Ok, we went home to do it ourselves. Watched a video, we were ready to go, but turns out we didn't have the right tool. Ugh. Next day, we go back in. "Hi, could you guys install this for us? We don't have the right tool, haha!" They ask about the make and model, look it up, and tell us it has to be professionally installed and they can't do it! Why the heck didn't they look that up yesterday?! So now we're at a different business to see if we can pay someone else, yet more money, to install this battery for us. Next time, we will definitely just go somewhere else, no reason to go here with this poor level of service. I guess on the bright side, everyone was polite...
Amber Ella
★☆☆☆☆ Isabelle at O'reillys Fremont is the worst. Store used to be the place you could ask a question and one of the team will help you guide you and even take a quick look.Dad always told me anything happens find an O'reillys they are honest and will help you. Not tonight!!! Isabelle doesn't help the guy in front of me in line but stops to take a call from her son while her ringer blasts during ringing him up. My turn. I ask her if someone can help me check my oil level right in front of the door as Im buying oil. She says no one is free but there's 3 employees standing around. Then says they have never done that. Mentioned to her i had been coming here for 7 years and the team has always helped with wiper blade install, oil level checks etc. That's why our commercial truck company uses OReilly's. Guess its time to switch ....Avoid her.
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