Perales Brothers Automotive

Rating: ★★★★★ 4.9 / 5 (175 Reviews)

Perales Brothers Automotive is a Car Repair located in Perales Brothers Automotive, 1125 Austin Ave, Waco, TX 76701

You can reach Perales Brothers Automotive through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (8 AM–12 PM)
Tuesday: Open (8 AM–12 PM)
Wednesday: Open (8 AM–12 PM)
Thursday: Open (8 AM–12 PM)
Friday: Open (8 AM–12 PM)
Saturday: Closed
Sunday: Closed

Reviews

Terry Johnston

Great work. Great customer service. Easy to do business with. I’ve lived in the Waco area for almost 18 years and have taken my vehicles to many shops. Most have done great work, but not like these guys. They are honest, fairly priced, and got our car finished in the promised time frame. Would recommend them to anyone.
★★★★★ a week ago

Sandra Laffoon

★★★★★ 2 weeks ago

Sam T

Dealer quality service at a home town mechanic rate. 100% transparency on all repairs and diagnostics. True warranty replacement and service.
★★★★★ 2 weeks ago

Citywide Lockout

I haven’t even got my car service here yet. They did take a look at my BMW. With my past experiences, this has to be the most honest repair shop in Waco, Texas, hands-down
★★★★★ 2 weeks ago

Sherry thompson

If you’re looking for an honest reliable knowledgeable professional auto repair shop, PERALES Brothers is the place to go. 0n 12/20/24, while driving on Loop 340, my 2015 Kia Soul with about 63,000 miles, cut out and I could feel tiny consistent engine “lurches”. Something wasn’t right! I drove it immediately to PERALES Brothers who had replaced my brakes two years prior. Alonzo got my car right in to be assessed. It was finally determined I needed a tune up with new spark plugs, etc. Due to the latest of the day, Alonzo had me bring my car back the next morning, which was Saturday and the shop is closed on Saturdays. Alonzo told me he was going to be there anyway working on some things. So, I had my car there by 9:00A and it was repaired by 2:00P. And it cost less than originally quoted! Alonzo was very personable, wonderful to work with and true to his word. Also, Gabby, at the front office was pleasant to talk with upon my initial visit. I highly recommend PERALES Brothers and will use them for any future car repairs. And, my car runs great!!!
★★★★★ a month ago

S2 Machinist

Good people
★★★★★ a month ago

Chuck

Chris and his crew are awesome..I needed some suspension work done on my truck..Chris helped me out with suggestions and advice..He ordered the parts and scheduled my appointment..All work was done professionally and on time..This will be the only place I will have any of my cars worked on in Waco..Thanks for all your help Chris..Best Auto repair shop around..
★★★★★ a month ago

Marri S

Incredible service , trustworthy and understanding of cars and people. Keeping my car in the best shape with routine checkups at perales brothers 👍
★★★★★ a month ago

Johann Rajadurai

There are few mechanics that can resolve an issue for you on the fly, spontaneously. One morning, my cars pulleys started squeaking on cold start to the point where I was worried my belt would snap. I needed to drive 400 miles that day, so I brought my car to Perales, showed them the squeak, and with a part they had on hand — they immediately took my vehicle in and installed the part. Waited less than 30 minutes. These guys do excellent work, plus they honor all their work with a 24,000 miles warranty. I will not take my vehicle anywhere else in Waco.
★★★★★ a month ago

jeremiah bland

Top notch customer service, knowledgable, reasonable. Had several vehicles worked on and always have been provided good work and great service.
★★★★★ a month ago

Al Vega

Excellent service & as friendly as can be. Thanks !!!
★★★★★ 2 months ago

Kevin Rich

★★★★★ 2 months ago

Brian Jackson

Subject: Feedback on Recent Service Experience Dear Perales Brothers Automotive, I am writing to express my appreciation for your outreach efforts to customers. Your commitment to customer service is commendable, and I have always valued the way you communicate with your clients. However, I was disappointed with my recent experience. Despite ordering a specific part for my vehicle, it unfortunately did not fit. As a result, no work was performed, yet I was still charged for the service. In contrast, I recently visited another automotive repair shop that faced a similar situation. They not only diagnosed the issue but also declined payment, recognizing that the problem required specialized dealership attention. This proactive approach to customer satisfaction is truly commendable. While I understand the need to be compensated for time and effort, I believe that prioritizing customer satisfaction and building long-term relationships is equally important. It seems that other customers may be having similar experiences, which is unfortunate. I hope that Perales Brothers Automotive will consider a customer-centric approach in the future. By focusing on building trust and providing exceptional service, you can continue to attract and retain loyal customers. Thank you for your time and consideration. Sincerely,
★★★☆☆ 2 months ago

Leslie King

Always a busy and cheerful atmosphere. Candor on the repairs that are needed and those that are not wise. Really value these guys.
★★★★★ 3 months ago

Raven Hearton

They have always gone above and beyond to help me!
★★★★★ 4 months ago

Jon Martin

Great shop! Chris and Team helped to get us all squared away!
★★★★★ 4 months ago

Cynthia Frerichs

I would not go any other place to have my Honda serviced. Perales Bros. is "top notch!" Chris and Alonzo and their staff, are all so professional, fair, and go above and beyond to help. I have gone to Perales Bros. for over 15 years and I am so glad I found them.
★★★★★ 4 months ago