Pioneer Automotive Services

Kyle Tavares

★★★★★

8 years ago

no problems getting my inspection. in and out in 15 minutes

S. “No” SN

★★★☆☆

3 years ago

I have a story about this place. I found it hilarious, but others might not have a sense of humor.

Ryan St.Louis

★☆☆☆☆

8 years ago

CAR GOT TOWED. THEY SAID 50$ A DAY WHIKLE IT SITS. BUT THERE CLOSED!!!!!! I SHOULD NOT BE CHARGED IF THERE CLOSED!!!

Stephen

★★★★★

Edited 2 years ago

Friendly professional services at a fair price. Top quality work

Claudia Makos

★☆☆☆☆

4 years ago

I had the worst experience with them yesterday evening I went home crying 😥 this is how bad it was, they have the rudest employees including the manager, I do not recommend this company to anyone 😔

ryan moyen

★★★★☆

6 years ago

Quick and easy to get my car out only reason it's not 5 stars cause they helped the police by towing my car 😂😂😂

Jose Lopez

★★★★★

5 years ago

They are very good people they can work things out with you I just got my car out doing 2 payments very well customer experience

Samantha Swiniarski

★☆☆☆☆

7 years ago

Called to see if there was any availability to run diagnostics on my car and was very rudely told by the male employee that Pioneer Automotive Services only handles collisions, which I find very strange because it says AUTOMOTIVE, and not collision, in the name. My friends mom has been coming here for years and swore by them but if this is how they treat potential new customers calling to ask to for help, I want nothing to do with them. Zero stars if I could. Customer service to EVERYONE is key!

Paul Senk

★★★★★

a year ago

Great quality and excellent personal service, the manager straightened out the insurance company as well.

Danny Allan

★☆☆☆☆

4 years ago

Van was towed here after accident. They charge $65/day even if they are closed. Items on my bill added up to $150 and they charged $250 to get vehicle back. Would not recommend.

VONEI MENDES

★★★★★

4 months ago

Great work and very professional.👏🏻👏🏻👏🏻

Jason Parent

★☆☆☆☆

11 months ago

Towed my new 3500 GMC and ended up with scratches from front to back. Some right to the primer. Mirror was folded in and had scratches that could not have happened if truck was being driven. When discussed with owner of towing. Said it was like that when he picked it up. Clearly was driven through a low branch.

Pamela Christophersen

★★★★★

a month ago

Extremely friendly and super quick service

Elise Labbe

★★★★★

a year ago

My insurance company directed me to use Pioneer after someone hit me. They worked seamlessly with the insurance company and rental car company. They kept me informed every step of the way. They were flexible on drop off and pick up times for my vehicle. And most importantly the work looks perfect. I’m very happy with my experience and would highly recommend them!

J M

★★★★★

2 months ago

Fantastic work and service. The work was done timely.my car looks like it just came off the show room floor.

Jason Patinskas

★☆☆☆☆

7 months ago

I hope anyone considering doing business with these people take time to read this review. I had a company vehicle stolen from my property on Sunday. After a full day of trying to figure out where the vehicle was I discovered it was stolen and the driver ended up getting pulled over and arrested. Pioneer was called to tow and impound the vehicle. I sent my staff to go pick the vehicle up Tuesday morning and they were informed they would only release the vehicle to the registered owner. I was working an hour away and they made me leave my job and drive all the way to them to release it. Then come to find out they only accept cash. I'm not sure what kind of money washing operation they are running here but to accept only cash in 2025 is very sketchy. They also do t have an ATM so I had to take more time out of my day to drive to the bank to get the $300 these crooks were demanding. If this is how they treat someone that had something this awful happen to them then I can only imagine how they treat their customers. Please be very careful in any dealings with this business!

Nick Cardillo

★★★★★

2 months ago

Everyone I talked to was very informed and helpful throughout my claim with pioneer, huge thanks to Rob and Travis’s you guys are studs my truck looks amazing.