Precision Tune Auto Care

Melinda Turner

★★★★★

5 months ago

I usually use Take 5 to get oil changes but I had a coupon for their establishment, and it was for $33. I guess it was the wrong one, so they printed a coupon from there page for $29.99. They went above and beyond to make sure me and my car was taken care of and very friendly above all. I would absolutely recommend this place for yours and my future use. I will definitely be going back. Thank you for your outstanding service today guys! Yall rock!

Quy Ho

★★★★★

3 months ago

I recently brought my car to Precision Tune Auto Care at Nine Mile road for oil leaks, wheel bearing hubs and lower control arms issues. Brad and his team quickly diagnosed and fixed these problems on the same day. I needed a rental car the next couple of hours so I could go to work. Brad helped dropping me off at Enterprise car rental down the road. I am happy with the work the team had done on my car. I would recommend to anyone who needs car service with Precision Tune Auto Care.

Mathew Bartz

★★★★★

4 months ago

Went here because I had oil drian plug that did not want to come out. It took the guys there a little while but they got it and changed the oil. Everyone was so courteous and professional. Will definitely go back for any of my car needs. Great job!

Shar

★★★★★

a month ago

As a woman, it’s stressful and absolutely terrifying having car problems. If you need work on your car and don’t want to worry about getting taken advantage of precision auto is the place to be! Junior was amazing and the turnover time was A1. I won’t be taking my vehicles anywhere else.

Jessica

★★★★★

5 months ago

I needed an oil change & initially spoke to the 9th avenue location.I believe I spoke to the manager (hate I'm drawing a blank on his name because he was SO friendly & inviting) & Victoria, who was also very helpful, as well. But when I got to the shop, mentioned their names, & that I'd just talked to them on the phone, I was told i talked to 9th Ave but mistakenly went to the 9 mile location (that was the address on the coupon). I was upset because the short call with the 9th Ave location made me really want to give them business. Thankfully, it was at least the same business & they were also great lol. Brad is who helped me at 9 mile & was nice, knowledgeable, & got me in & out with my oil change in approximately 30 minutes or so. Very impressed with both of those locations & because of that, we will definitely be returning again.

Eric Wells

★★★★★

2 months ago

J.R. and his team were absolutely fantastic. His quote time for the job was spot on and all the little extras were above and beyond what I expected. You have definitely earned a loyal customer.

christine renee

★★★★★

3 months ago

GREAT experience! Brought my car to get an oil changed and he checked over everything. I could hear in the background noise Mr. jr explaining to customers with care their cars issue. With experience and knowledge of the subject. Would recommend.

Allen Dean

★★★★★

a month ago

Very polite and friendly staff, Jr. was very helpful with his knowledge of everything. Initially I took my car in to get the oil plug loosened so I can do my own oil change and they agreed to loosen the oil plug and snug it up again, no charge. I also asked if they could do something to get rid of the corrosion on the positive battery terminal, and again they said they would do that for no charge. With my car on the ramp they called me inside to see oil dripping from the engine area and informed me I needed to get the valve gaskets replaced. After they finished and put my car in their parking lot, my car wouldn't start. Jr. came out to try to get it started with a battery pack charger. After several attempts and nothing yet starting the car it was determined my starter needed to be replaced. So they replaced the starter and valve gaskets also and also did the oil change while they had my car up on their rack.

Angela Deron

★★★★★

a month ago

These guys are great. Always nice and professional. Willing to explain. And help you understand why you may meed a service. No pushy at all. Which i love.

Pamela Mitchell

★★★★★

Edited 2 months ago

Had a great experience. Was easy to make appointment and close to home. We got there before our appointment and technicians got to our truck very quickly. This chore of getting an oil change was made easier by this group. Will definitely go back.

Janus Johnson

★★★★★

a month ago

I called Junior early in the morning regarding my vehicle. He was able to provide me with an affordable tow truck and had the fuel pump fixed same day on a SATURDAY! I wish I had known about them sooner

Savannah Huggins

★★★☆☆

a month ago

I want to be as truthful as possible. I got work done twice at this auto place and they were nice and I was able to be seen for my ac issue right away. But they said it wouldn’t be long that I was advised it would be ok to bring my 3 yr old with me. They said there was a shopping plastic bag covering the blower. And fixed it no problem. But the “not long time” was 1.5 hrs. If I would have known i would have brought my child to her grandparents to be watched. I got in my car and they put the dirty plastic bag the found covering my blower of my ac in my car? I came back another date and got my brakes and a tune up done. That time they gave me was correct and was done within 2 hrs. But when I called to make the second appointment I said it was making a noise when I pressed the gas and they said it could be fixed possibly by getting the tune up done.. it’s still making a sound. I told them each time my husband is in bootcamp and I’m alone trying to make sure my car stays safe for my 3 kids. I just think i was seen for money instead of care about my safety. I miss the days I could be seen as a person and valued customer somewhere instead of money. They weren’t bad. Prices fair but I’ll try out somewhere else next time. I also HIGHLY advise cleaning your waiting area. The trash is full every time and floor needs to be cleaned and bathroom toilet I can see from the waiting area is unsightly. But the job done was fair.

ASHOK NAIK

★★★☆☆

2 months ago

Generally the team is knowledgeable and courteous.I wanted transmission oil replacement, washer pump replacement and CV replacement on my Mercedes .The job was done well however as soon as I picked up my car I noticed that the washer fluid tank was empty, the front tire which was removed during CV replacement had a nail in it and leaking air and also wheel nut key was missing.I informed Jr on phone about the issues and brought in my car 4 days later, washer fluid was topped up, key was not found so had to drive 110 miles to and from Mobile Mercedes to get new key and wasted 2.5 hours driving and they refused to accept that the tire was punctured at their shop. In short my impression is, though they did a good job they are very unorganized and caused waste of time, energy and money for me .Maybe I would have rated them 5star in absence of all the mess they caused

Sherry Hall

★★★★★

2 weeks ago

Went in for 2nd opinion and glad I did. JR and his team saved me $1000 and some heart ache. They were great in explaining the repair in layman's terms and let me see the issues. Highly recommend this team.

Jackie Wilson

★★★★★

2 months ago

Jr; Cliff, and Cam are awesome mechanics. They explained everything and taught me so many things about my car. They fixed my issue (fuel pump) way faster than expected as well. Very friendly and educated people! It was a little pricier than I expected, but I didn’t have a choice and that’s not their fault - it must be a corporate thing. I plan on going back because I have a few more things I need serviced on my car. Overall, I’d recommend them!

Jennifer Sullivan

★★★★★

Edited 2 months ago

Update... I came in today and met the owner of this business. I was having the worst day that I probably had in the last five years. He was the sweetest man and everything he possibly could to help. I cannot stress how pleased I am with this business. He is amazing his employees are amazing I love them Update: This is my second visit with a with an unrelated problem. When I walk in the guys treat me like I am an old friend!!! Great staff!!!! The guys were really nice, knowledgeable and funny!!!

Rob Jackson

★☆☆☆☆

2 months ago

Had to come here because the warranty company required it. The car stayed there for almost three weeks for diagnostics, warranty approval, and repair. When I got the car back, it was still making a scrubbing noise and they said to bring it back in and they would repair it. The car starting having an unrelated issue in the meantime(water pump and idler pulley), so we brought it back to have that repaired, as well as the initial scrubbing problem. This time, they diagnosed the problem, then asked if I wanted to pay out of pocket or use the warranty company. Told me it would be around 2k out of pocket and might not be covered under warranty because it was considered maintenance. Naturally I said to check with warranty company first. The warranty company approved it and the total cost was only around 800 dollars. They did the work much more quickly this time, but left the drivers side trashed. Will definitely be using someone else for warranty work even if I have to drive further out of the way.