Pro Auto Collision

Arseny Kulish

★★★★★

3 weeks ago

The owner is super nice. He was able to set my bumper for Toyota forerunner without charging!!! Great guy!

Ezra Wery

★★★★★

a year ago

I own an airport shuttle service in the area and have used this shop for all of the bumper issues and fixes that come along with vehicles with high miles over the years. It was stressful finding the right body shop to fill our business needs until I came across Pro Auto Collision a number of years ago. Ritchie and Dee Dee run a top notch operation. I really can't say enough good things about how they run their business and the exemplary good work they do. Always fair and no nonsense communication when it comes to pricing and timing to do a job. If you are stressed to find the right shop use them.

Megan B

★★★★★

a year ago

There is a reason this place is 5 stars. I needed work done on my VW Atlas and Ritchie explained everything he was going to do and why/ how. He quoted me right there. The other few places took days or was thousands more. The work is phenomenal. Ritchie and his wife are so welcoming and really care about the work they put into the cars.

Brian Bauer

★★★★★

2 months ago

Very good work, very honest mom and pop body shop

Lauren Diaz

★★★★★

a year ago

Took my 2021 Maxima in to have the bumper repaired after I was rear ended in the school pick up line. This is the first time that I’ve needed auto body repair so I started my search on Google and found Pro Auto Collision. I drove from Fallbrook to get an estimate and met Richie (hopefully I got his name right) and his wife. He took a look at my car and gave me an estimate. I did go to one other place to get an estimate and Pro Auto Collision was a few hundred less. Took a week for repairs but the bumper looks brand new. Very satisfied with the work and I appreciate that they washed my car before I picked it up. These are good people here — Highly recommend this shop!

Eric Jenkins

★★★★★

a year ago

We've had a bit of bad luck with our cars. With a large family that drives a lot, we've had our fair share of accidents. None of them were deemed our fault by our insurance company. The first time (several years ago) our Nissan Altima was backed into by a SUV and had the front bumper scrunched. After some investigation I found this place. Rich and his staff were very helpful and kept me in the loop on progress. Repair work was excellent. When I was involved in an accident about a year later (just before Christmas), I again took my Lexus RX400h here to get the back end fixed after being side swiped by someone coming off the freeway and losing control of their truck to the point the spun out and hit me. Again - top notch work. Les than six months later the Lexus was stolen out of my driveway and involved in an accident. The car was towed by the police and my insurance company took it to another facility to do the estimate. Since you have the right to choose who does the repair work, I again took the car to Pro Auto. Unfortunately - the initial inspection by the other company missed several key pieces (such as the fact that there was a hole through the tire well into the cab of the vehicle). Pro Auto worked with the insurance company on getting a new inspection which later resulted in the car being totaled. Our van was hit by someone coming out of a school parking lot during pick up time and nailed the front end of it. It was a couple of years ago and the front end still looks brand new after Rich fixed it up. Lastly on Valentines day a person pulled out of their driveway and hit another one of our vans causing damage all the way down from front to the back panel. Rich and his team (it's a family business) are great people. While I hope to not have to use their services again, if I ever do, this is the only place that I would take my car(s).

Jorge Quintero

★★★★★

3 years ago

Mario did an excellent job with the body of my 2007 Honda Ridgeline and worked very quick in three days. The estimate he gave me was the most reasonable among other body shops. I’ll definitively recommend this business to anybody.

Farrah H

★★★★★

5 years ago

I took my 2019 CR-V for a tailgate repair and the service was excellent. Professional and friendly people. The car looked like a brand new after the repair and they even cleaned it for me . I’m very happy with their service. The price is reasonable as well. I would highly recommend it.

Clark Z

★★★★★

2 years ago

My 1st time repairing auto body in the US and I chose here. It turns out that I made great choice! Richie, the boss, did great job repairing my Audi. Everything worked out as promised. Finished on time. Everything is perfect! I hight recommend here!

Greg Houde

★★★★★

3 years ago

I brought our 2012 Hyundai Sonata to Pro Auto Collision because the bumper was separating from the side panel. Reason unknown. They said I could buy a new bumper or they could take 15 mins & see if they could work it out. Reattached everything & refused to charge me a dime. This review is my way of thanking the business. I’ll come here for all future auto body needs. I know the shop is 100%, next-level honest.

Super Cocotaso

★★★★★

5 years ago

I took my 2018 Toyota Camry in for a repair because it was sagging on the driver's side. This was not due to an impact, but it just wasn't lining up correctly and I couldn't figure out why. I was promptly helped and within 30 minutes it was fixed. Very professional and "old school" business mentality. I would not hesitate to atleast get a quote here if you are needing body work. Thanks again I will be coming back in the future as they have earned my business!

Clari- Net

★★★★★

8 months ago

This is the only place you should be taking your vehicle for repair. They not only do great work, they are very nice and easy to communicate with.

Joe Maerkle

★★★★★

10 months ago

Efficient, Friendly and local business! truly the best body shop in town, I'd never go anywhere else!

Cactu s

★★★★★

9 months ago

Absolutely amazing shop. Super friendly owners. Love em. Always have some nice convos with the nice lady. Thanks for all the help

A.D. Version 5.0

★★★★★

13 years ago

Im a BELIEVER!!! After living in California for some time now, I am a skeptic about finding a business who go's out of their way to do things right. I can tell you the folks at Pro Auto Collision impressed me every step of the way. It is a family run business with Richie and his wife (owners) and their son Rich Jr. I speak from the heart when I say these are the kind of people you would have to your house for dinner. Richie went the extra mile and while he had the bumper off of my 7 Series BMW, replaced a light that had gone out previously. Just the labor alone at the BMW dealer would have cost $140. Thank you Pro Auto Collision and Co. for doing such a wonderful job and going the extra mile for me and my family. You have made a lifetime customer out of me and have restored my confidence... That there are still businesses in Ca. who do things for the right reasons and not to simply make a quick buck. God bless...

Leticia Ortega

★★★★★

6 years ago

They were amazing with my car! Excellent customer service and a job well done. Definitely a go to shop I would personally recommend to family and friends!

Julie Moncada-Dennis

★★★★★

9 years ago

Awesome people to work with! We have had 2 of our cars get fixed at their shop. They are very honest people and do excellent work!!!