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About Business
Rick Hendrick Toyota of Fayetteville Service Center is a leading Car Repair specialist serving the Fayetteville, NC, Fayetteville area. They provide a wide variety of solutions, including Auto body shop, Auto broker, Auto parts store, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 64 verified reviews, their reputation precedes them. As a locally-owned business in Fayetteville, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Fayetteville, NC.
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Google Reviews
Amber C
★☆☆☆☆ I brought my Sienna in for the 15k service. I noticed a smell and had my husband look under the hood 2 days after the service. He found that the oil cap was off and just sitting under the hood and oil has spewed everywhere. I understand that mistakes happen but this could have been much worse. What else might they forget or neglect when you have your vehicle serviced? I called the dealership and had to wait for a manager to call me back. When the manager called me back(Casey) he said that it was interesting that my oil cap was off because they did not even do an oil change this service. I purchased my vehicle at this dealership and have only had service done at this dealership. I didn't remove the cap. I felt like he was saying I was lying. He offered for me to bring the van in to have it properly cleaned. My husband took care of it-the dealership is 45 min from my house.
Jordon Tanner
★★★★☆ I was working with Joseph and he really did a great job letting me sort through different options and find the exact truck I wanted. Presented me with fair pricing and the head of sales joined and also was very pleasant to work with. They ordered the exact on I wanted from concord. Then the next day my experience was a 180. Some guy “helping” out was interrogating me about why i refused to sign a paper before I see the vehicle I was buying. Very rude and un professional. The finance officer was also great with an up beat personality. Although I had to wait an extremely long time. The truck was supposed to be ready at 4 i didnt leave the dealership until after 7 PM and they disnt even feel the tank. Overall and okay experience. Everyone was great except for the finance officer that was “helping” out and the overpromised under delivered timeline. But Joseph was great 5 starts to him. The ladies at the front desk are super helpful and nice! Adding a star back!
cynthia stewart
★★★★★ I brought my car in for my annual inspection and was promptly greeted by Asst.Service Manager Myles Philpott. He was very courteous and professional in his conduct. Mr.Philpott also communicated with me any concerns I should be aware of throughout the service process. I was very pleased with the service I received. .
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