Ron Marhofer Nissan

Heights Apartments

★★★★★

a month ago

We just bought a new Kicks from Ron Marhofer Nissan yesterday. What a fantastic experience! Dave Seymour and Mike Richards in sales were awesome; friendly, knowledgeable, low key sales approach. Normally, buying a car is a lot of back and forth games being played. No games at Marhofer. Very straight forward and enjoyable. Price was significantly better than several other Nissan dealerships in the Cleveland area. When we picked up the car, Dave spent 30 minutes with us going over all the amazing features that this car offers. Unbelievable what Nissan has added to this SUV. We are thrilled with our new car and the sales experience we received at Ron Marhofer Nissan.

Brian Caudill

★★★★★

2 months ago

I recently purchased a used vehicle from Marhofer Nissan. I have a lot of experience in various areas in a car dealership and I would like to say that Darryl, Mike and Marcus were great to deal with. The purchase process was smooth and friendly with plenty of communication during a non-confrontational negotiation. I would highly recommend dealing with them if you're in the market for a car.

Shannon Knowles

★★★★★

a month ago

Nicely priced. No high pressure salesman. Simple and easy. Our salesman Aramis was great! We got a car!

Daniel Dolak

★☆☆☆☆

Edited 3 weeks ago

If I could give negative stars I would. I recent bought a 2020 Subaru Ascent from them for my wife. On the test drive I noticed some jerking and was told the vehicle was inspected and everything just needs to warm up. Fast forward to 2-3 weeks after the lie, I now have to have a transmission replacement for $4300 dollars. Not even a month later. I went to the dealership to see if they could make it right and they denied knowing anything, but the service report showed vibrations, yet denied transmission issues. They denied any responsibility, refused to make it right other than me pay THEM the $4300 or a "little less" to repair it. Worst part is, I was planning on using that $4000 in the next week to purchase a vehicle from them for me. I found out all too late that my brother in law had the same issue with an engine that needed replaced and they refused to fix it and denied any respobsibility. I will not be going back. We'll have to try and find another dealership. It would be nice to find at least one that does honest business, but you won't find that here. I attempted to reach out to the GM and surprise, no response.

Lacie Stottlemire

★★★★★

4 months ago

My experience here was amazing! David, my salesman was absolutely wonderful. I’m 20 and this was my first car I’ve bought so I had tons of questions. At other dealerships I’ve been to, when I asked questions I got met with sarcasm and no real response or explanation to my question. David and Marcus were patient, kind and thoroughly explained things in a way that didn’t make me feel dumb for not knowing. I was absolutely spoiled by David. He bought me canes and introduced me to rice pudding. Overall I could tell they both actually cared. If you are looking to buy a new car I couldn’t recommend this dealership enough!!!

brenda vance

★★★★★

5 months ago

It's probably one of the easiest things we've done. We were in contact with Gabor Kunatar (salesman @MarhoferNissan)for a couple of days or so.....looking online at reviews and the features that came with the Pathfinder. Walked in on Monday at around 5pm, test drove one and bought it. Gabor was great. We would definitely recommend to everyone to go car shopping there. Thanks Gabor! Brenda and Bruce Vance

Lindsay Kolencik

★★★★★

a month ago

I had the best experience buying a new car from Ron Marhofer Nissan. I got a price and video of the car over the phone and made an appointment. I test drove and purchased my new Rogue in 1 hour. Dave was awesome. He talked to me on the phone after hours and came in on his day off. Great customer service. I would buy another car there anytime. Thank u

Julie Genovese

★★★★★

2 months ago

We had an issue come up with the used Tesla my son purchased before his very first payment was even made. When we reached out to the dealership, Mike Richards, the Used Car Manager and Team Leader, stepped in immediately and truly went above and beyond. Without hesitation, Mike and his team helped us get the car serviced at no charge, which honestly exceeded anything we could have imagined. The level of customer care, professionalism, and integrity shown was incredibly impressive. All we had to do was ask for help — and they delivered in a big way. Both my son and I are extremely grateful and genuinely impressed with the experience. This dealership sets the bar high for customer service. Highly recommend!

Michael O

★★★★★

a month ago

I had an excellent experience at Ron Marhofer Nissan, especially working with Jarred in the Service Department. I needed a battery replacement and reached out at the very last minute, not expecting much flexibility. Jarred went above and beyond to get my car in right away. He was incredibly helpful, professional, and took the time to clearly explain everything. He made what could have been a stressful situation feel easy and straightforward. As someone who is newer to the Akron area, finding a dealership you can trust is important. This experience definitely made a strong first impression. I’m looking forward to establishing a long-term relationship with Ron Marhofer Nissan for my future service needs. Highly recommend working with Jarred if you need service done — excellent customer care from start to finish.

Marissa Vazquez

★★★★★

3 months ago

Amazing Experience! I had an incredible experience working with Grace Hunt the Internet Sales  Leader , Dave Seymour the Sales Consultant and Mike Hudson the Business Manager. They took amazing care of me throughout the entire process of purchasing my new Rogue. Both of them were extremely knowledgeable, patient, and truly honest — which is hard to find these days. They made everything smooth, stress-free, and made sure I understood every step. If you’re looking for a team that genuinely has your best interest at heart, Grace and Dave are the ones to go to. Highly recommend!

Gretchen Frazier

★★★★★

a month ago

Gabor was a wonderful salesman and made sure all my questions were handled while being honest and efficient. He went out of his way to make sure I was happy with my car purchase and put me at ease. I would highly recommend him to any family or friend looking to buy a new or used car. Thank you, Gabor, for making my car shopping experience so easy, I love my new (used) Infinity!!

Benjamin Maag

★★★★★

a month ago

Peter was my sales guy great kid, excellent job. Bo was my finance guy also a great guy. Excellent job. I told Peter straight up that I hated my Nissan Sentra 2018. That I was only getting another Nissan because something happened & I needed to wait 3 more years for my truck. Peter didn’t blink. He helped me out & was willing to help. Whoever runs the website though. Can u please make the fine print a little more noticeable. I went in thinking if I put $2,000 down. I walk out with a 2025 Nissan Rogue at $258 a month. I still have the screenshot. Don’t hide that stuff. Make it more noticeable. So we don’t walk in with a false sense of understanding & hope. Thanks

Scott Jones

★★★★★

a month ago

Was in a rush to purchase a new vehicle. Sent out some email inquiries about Nissan Pathfinder to a varity of dealerships. Peter from Ron Marhofer was the first to respond in a couple hours. There was no hassle and they quickly provided out the door numbers for a 2025 Nissan Pathfinder. Showed up for a test drive and was out the door in about 2 hours with a new vehicle. The people at Ron Marhofer were awesome! This was probably my best vehicle purchasing experience I have ever had.

Lori Saunders

★★★★★

5 months ago

My experience with Ron Marhoffer of Cuyahoga Falls was the best I've ever had purchasing a car. The GM Nick made it seamless with great communication prior to coming to the dealership. He had my vehicle ready when I arrived and my salesman, Devin was genuinely able to assist me with next steps. Michael from finance quickly handled all the paperwork and financing. It was easy and painless which was a new experience for me in purchasing a car. I will send them family and friends based on my positive experience!

Corey Hilton

★☆☆☆☆

a month ago

I was working on a deal with Kyle yesterday and had to call him three times leaving messages, meanwhile he was able to text my daughter. When he finally called me back he was short with me because it was near closing time. I requested to speak with the sales manager Mike to further discuss the deal, however he was gone for the day. Kyle assured me that he would call me today however he never did. I will not be driving from Michigan to Ohio and purchasing a vehicle from them.

Gene Hutchins (Geno)

★★★★★

a month ago

Peter was a great salesman who took care of my mother's quest to find a new vehicle. Him and Mike were not pushy and very easy to work with. I would recommend them if you're looking for a car!

Carly Jones

★★★★★

a month ago

Peter was very responsive and helpful. They took time to show us the features on the car before we left which was so very nice. Also did it in a way that was polite and not condescending. Would definitely go back and buy a car there again.