ECP Auto Repair & Service

Harry Lehman

★★★★★

10 months ago

This was my first time having a repair at ECP. I was referred to them by another shop that did not have the necessary equipment to work on the AC in my wife’s jeep. They were very accommodating with scheduling and did a great job with the vehicle once it was there. Although the repair was costly I believe the price was fair. Joe was professional and respectful throughout the entire process.

Ashley Beal

★★★★☆

8 months ago

ECP has taken great care of me! I’ve been there now with several issues with my car. They do a good job at a fair price and are able to work with you as far as calendar conflicts.

Joan Smiley

★★★★★

7 months ago

I had been away from ECP for quite a while. Went back last week. Was amazed at the treatment I was given.Top notch. Can not be specific on car problems. As they thoroughly inspected all. But Brake lines were the main issue. Was given an excellent repair job. I definitely recommend them to anyone,wanting to be treated the same way. Thx John,Joe and crew. It's Great to be back home. Also thx for all you do extra for the children, Holidays and more.I hope your appreciated. I know your good work is on going. Blessings!

Emily Kate

★★★★★

2 years ago

Cannot say enough good things about my experience with John at ECP. Best shop in Cuyahoga falls! Honest and quality work.

Nathanael Thomas

★★★★★

a month ago

Needed my headlights replaced. The fine people at this awesome repair shop had me back on the road within 3 hours.

Maggie Mclane

★★★★★

2 months ago

I love ecp! One of the best experiences I've had from an autoshop!They are also very kind and accommodating.

Jacqueline Jaggers

★★★★★

6 months ago

⭐️⭐️⭐️⭐️⭐️ ECP Auto Repair did a great job on my brakes, rotors, and pads. Joe, the shop manager, was super helpful and kept me updated throughout the process. Everyone was really nice, and they even set me up with a nice rental car while my vehicle was being worked on. I really appreciate the great service and will definitely be back!

Susan Bloom

★★★★★

5 months ago

Thank you for the beyond excellent customer service!! Not only did you quickly identify the issue I was having, you provided me with a thorough diagnostic, a quick timeline for repair and a great price! To top it off, you provided me with a loaner car so I wouldn't miss the plans I had made months in advance! A++

Mel Lundstrum

★★★★★

2 months ago

ECP was very helpful and knowledgeable. They kept me informed on the progress of my vehicle. When they figured out what was wrong they let me know the cost and the finish time.

Gino Davis

★★★★★

4 months ago

ECP Auto is a fantastic shop. They were reliable, efficient, and great customer service. They got me in for my oil change and gave my car a check over to make sure nothing else was wrong. Definitely bringing my car back and becoming a regular customer here.

Greg Blake

★★★★★

3 months ago

ECP have always been top notch for our cars being repaired. We can trust them, and you can too. It's hard to find good guys out there anymore. Thanks again for all times you have helped us thru the years!

John Grazulis

★★★★★

4 months ago

I requested for them to order four new tires for them to install on my four new wheels which they were to test for fit and then install the tires and wheels on my car a few days later. The tires that they selected and informed me about had excellent traction ratings and were still rated as quiet. Two days later I had them do the installation which they performed promptly. Today I was driving the car in rain and parts of the road had relatively deep water on it but the new tires performed very well, making the driving through the water very easy and safe. I greatly appreciate their choice of tires and their performance with the installation.

jeannette hebing

★★★★★

a month ago

Always enjoy these guys ... hate that I have to continuously use them bc my vehicle needs service but I would not trust anyone or anywhere else w my 18 yr old hybrid suv. They always had a loaner for me to use wo hesitation. I never feel taken advantage of and feel respect from the staff at ECP. 10 outta 10 RECOMMEND

chloe rado

★★★★★

2 months ago

I love this shop! I always feel like they do an incredible job and leave me happy. Especially as someone who doesn't know a lot about cars, I know they will be fair in pricing and walk me through any questions I have. Highly recommend!

becky hubert

★★★★★

2 months ago

The ECP team was extremely helpful and accomodating with my urgent diagnosis and then repair. The waiting area is very clean with drinks if desired. My repair was completed very promptly and at a reasonable price. They offer multiple payment options for all budget situations. 100% recommend!

Kelly Williams

★★★★★

3 months ago

"I brought my Jeep to ECP Auto December 5th to get a winter check up and oil change. Everyone was very professional and provided a detailed, transparent estimate before any work began. They kept me updated throughout the process via text. The work was completed within the promised timeframe, and my car is running great. The waiting area was clean and comfortable. I appreciate their honesty and highly recommend them for anyone needing reliable car service." I finally found a auto shop I can trust!

Unforgotten Histories

★★★★★

a month ago

This was my first visit to E.C.P. and will not be my last. My RAM 1500 pickup started displaying the dreaded “Check Engine “ light, and I was able to secure an appointment the next day. The team worked with me to reschedule because of a snowstorm, then diagnosed and fixed the problem on the same day of my appointment. My truck is running better than it has in months!! Many thanks to Max W for his work on my vehicle. The team is friendly and clearly very knowledgeable and experienced. Service costs were amazingly reasonable. This was one of the best car service experiences I have ever had, and I would recommend this team to anyone.