About Business
Residents of Cuyahoga Falls, OH, Akron have long trusted Prestige Auto Mall for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto auction, Auto market or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.3/5 rating with 1831 reviews. Throughout Akron, and particularly in Cuyahoga Falls, OH, Prestige Auto Mall is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Prestige Auto Mall for any Car Repair inquiries or to schedule a visit to their Cuyahoga Falls, OH facility.
Google Reviews
Hannah Benjamin
★★★★★
5 months ago
*RAVE* Cannot say enough good things about this dealership. Brian (sales) Mark (finance) and Pete (GSM) went above and beyond the call of duty in every way to make my grandmother comfortable with every aspect of the purchase process and helped her get approved for a vehicle she loved in a very difficult situation. It can be very intimidating to send entrust a loved one into a dealer's care in a tough spot and I am so thrilled with they way they handled her purchase top to bottom.
Cassie Palmer
★
☆☆☆☆
a month ago
Bought a Tesla model x. Window broke on the way home so we took it back- they said they would fix it. After having to call them regularly for updates they finally fixed after a week. Came home same issue and now it’s totally broken- have to take it to Tesla for almost $1000 to fix before my first payment is due. Would absolutely not recommend
Brian Woebkenberg
★★
☆☆☆
2 months ago
We bought a Mercedes GLA 250 for our youngest daughter who is turning 16 this month. The gentleman who assisted us gave a superb review of the car, stating it was the cleanest model he had seen. He was easy to work with and accommodating. We live approximately 6 hours away and after a discussion opted to ship the car. Per AI this specific model with its elevation mileage and lack of accident history, extremely well maintained appearance and car fax report still was over priced. The price was firm and I accepted due to fatigue of looking for the past 6 months. We received the car in good condition. It sat in our garage for a month or so until we could get to our local Mercedes dealership. Once there it was identified as having 3 “red” issues that needed immediate attention. These three issues would cost $4200. Bill our sales rep at first seemed very helpful and responsive, stating he would have his mechanic reach out to the Mercedes dealership to help reduce the charges. At the end they were of little help and when asked if they would buy the car back there was silence. I understand there is risk in buying a used car however when you’re buying from a large used dealership that has a maintenance department who certainly would’ve looked this car over and would have identified these issues on their own, and still decided to sell it, despite this, raises a significant question in their ethics and morals. I may be way off with this at it may be an isolated incident, but I think it’s worth noting to any future customer. If you live local and can have a mechanic look over their cars it may be in your best interest.
Nikki Hammond
★★★★★
7 months ago
It was awesome! My boyfriend and I flew out today from Alabama to get a black 2018 F-150. We were nervous about it, BUT this was place was legit! Amazing customer service, awesome atmosphere, and the truck is top tier quality. Special shoutout to DJ who was the best salesman, great with communication, and all the way around! AND Paris who made us feel very welcome and special while accompanying us on our test drive!! This place is great and you should check them out to purchase your next vehicle! :)
Anthony Daniel
★★★★★
3 months ago
Brant took good care of me! His co workers were also awesome. Ive had some pretty crappy experiences with car dealers in the past... but these guys made it easy. I will be referring friends and family. As well as make sure to stop back with any future needs. Thanks for making the process as painless as possible. ***edited to also add that Alicia was also super helpful ***** Anthony
noni brooks
★★★★★
2 months ago
If you’re looking for an honest, knowledgeable, and genuinely awesome car-buying experience, Bill at Prestige Auto Mall is the guy. From start to finish, he was patient, professional, and truly had my best interest at heart. No pressure, no games—just real help and real care. Bill made what can be a stressful process feel smooth and easy. Prestige Auto Mall is lucky to have him. Highly recommend!
Matthew
★★★★★
9 months ago
Wonderful experience. Was a little hesitant shopping for a vehicle online, but the sales rep, Bill, helped make everything easy. I'm extremely grateful for their patience in dealing with my work schedule to get the deal done. This was one of the easier car buying experiences I've ever had.
Clarissa Meredith
★★★★★
5 months ago
Fantastic Car Buying Experience Thanks to Jeff 🚗🌟 I recently bought a SUV and had an outstanding experience—thanks to Jeff! From the moment I arrived, he was incredibly helpful, patient, and knowledgeable. He listened to what I was looking for, answered all my questions, and made sure I felt comfortable every step of the way. Jeff went above and beyond to make the process smooth and stress-free. He genuinely cared about helping me find the right car. I left feeling confident and excited about my purchase. If you’re looking for top-notch customer service and a great car-buying experience, ask for Jeff. He’s amazing!
Halle Dowczek
★★★★★
a month ago
Just recently purchased a GR86 and Bill was extremely helpful throughout the whole experience. He’s super friendly and knowledgeable. If you come here recommend going to him!!
josh hido
★★★
☆☆
Edited 3 months ago
Brandon and Brady were both good salesman. Brandon was very quick to communicate over the phone which was appreciated. I can’t say I enjoyed buying a car but it’s not a simple process anywhere you go. I asked that they take their stickers off the back of the car I purchased which they conveniently forgot to do.
August Browning
★★★★★
Edited a month ago
Update as of 2/7/26: I bought a 2021 Jeep Renegade from Prestige Auto on 2/2/26. My sales person was Bill. Bill was informative and very helpful. The trade in of my Kia was easy. I felt it was a fair appraisal for the condition of my vehicle. With the trade in, I was able to get the Jeep the same day with $0 down. Then, come Thursday of the same week, my Jeep wouldn’t start. I tried to jump the battery and it didn’t work. I let the management at Prestige know that after multiple attempts, I couldn’t get it started. I took the battery to Autozone and they said the battery wasn’t the issue. So, I got it towed in last night (Friday) to Prestige. They prioritized looking at it first thing this morning to resolve the issue. Turns out, the battery actually was the issue. This is of no fault on Prestige, as the battery was reading normal (and also did at Autozone) and the vehicle was operating while in their lot. Sometimes batteries can read normal even if they are old and stop working, especially in extreme cold. They replaced my battery this afternoon and tested to make sure the car was working. They did not charge me for this and they also are going to reimburse me for the towing expense. I really appreciate their help and proper customer service to make sure my vehicle is working for me in a timely fashion. Although I ran into a minor issue, which was not their fault, they helped to fix it in a timely fashion. I would recommend Prestige to a friend
Jason
★
☆☆☆☆
a month ago
Had the unpleasant experience of inquiring about a Z3M clown shoe on Facebook. Bill would NOT talk to me until I gave him all my personal information to “build a profile” 🚩 #1 If you’re selling on Facebook then act like it, don’t try to pretend to also be a dealer when you’re on a PEER TO PEER selling platform. 🚩 #2 the price is asinine and when offered a CURRENT MARKET cash offer he gets disrespectful saying that the one he’s selling is better blah blah don’t care. Half the mileage cars were going for less and cleaner interior and no rats nests in the engine bay. But I guess that rats nest adds value 👍. 🚩#3, it is WILD when you were told “I’m no longer interested and you so not have permission to contact me. You take it upon yourself to then TEXT ME to insult me by calling me stupid and “you don’t know what you’re talking about” Great way to get traffic in your store, especially if you want to sued for continuing contact after you’ve been told to STOP CONTACT
Mckinley Harris
★★★★★
4 months ago
I’m 2 states away from Prestige Auto Mall in Ohio, and I’ve got to say — the whole experience was amazing! Brady made everything super easy from start to finish. He kept me updated with texts, videos, photos and calls the whole way through, which really gave me peace of mind buying from out of state. The process was quick, smooth, and totally stress-free. You can tell he really cares about making sure everything goes right. Couldn’t have asked for a better experience — highly recommend Brady if you’re thinking about buying!
Alena Bower
★★★★★
2 weeks ago
Bill was extremely helpful and made the process quick and smooth. He was very very informative and was upfront about everything. I definitely recommend working with him.
Joey Suchecki
★
☆☆☆☆
a month ago
Terrible dealership. Worked with Bill Rose in sales. Got a bill of sale prior to coming in for a test drive. Made salesman and manager aware that as long as test drive went well would be purchasing same day. 10 minutes down the road and they sell the car before I get there with no word or warning. Terrible communication and slimy salesman. DO NOT GO HERE.
Stephan McKnight
★★★★★
3 weeks ago
Bill was totally awesome! He got us a quick approval and a very nice vehicle. 10/10 would recommend!
Jennifer Minner
★★★★★
a year ago
Bill from Prestige Auto Mall was amazing! We drove out of state, from PA to OH, to purchase my SUV from here. I purchased a Volvo XC90 Inscription and I absolutely love my SUV!🤍 I had it checked out at our local Volvo dealer back home and it passed with flying colors. Bill from Prestige Auto Mall was personable, knowledgeable, and professional. He made the car buying experience very enjoyable. Bill even put a bow on my Volvo for me!🎀
Visions Mapa
★★★★★
4 months ago
Bill is a very cool, humble, and polite gentleman. I like the way he types; he's a true professional. I had a great experience with the dealership; Bill is very quick. It was a beautiful Porsche, and they are professional and very kind. I recommend them. Bill will get the job done for you.
Albert Jackson
★★★★★
2 months ago
Bill was extremely helpful in helping us secure a used cross trek. He answered every question we had and got us through the process quickly. Thank you for everything Bill! Looking forward to the new car!
David Ford
★★★★★
3 months ago
Worked with Brant to check out some vehicles. Brant was more than helpful and not your typical pushy salesperson. He was very genuine and was easy to work with. With that said; I recommend visiting Brant and the team out there at Prestige to potentially find your next vehicle. Thanks for a great experience!
