Ryan Chevrolet

Carrie Bridges

★★★★★

a month ago

I had the best experience at Ryan Chevrolet they were so friendly and it literally only took me 1hr to get a brand new truck. Josh was so nice he even took my photos with me beside the vehicle 🤣 you all are exceptional and I’ll definitely recommend you all.

Annette “Merle Girl” Gaudin

★★★★★

a month ago

Very nice experience, price was right & warranty. Salesman very nice & easy to work with. I would recommend.

Kechia Williams

★☆☆☆☆

a month ago

My disappointment with the service experience at Ryan Chevrolet regarding my vehicle dropped off on December 8, 2025 goes beyond bad service. After numerous calls and visits by both myself and my wife, we were repeatedly told that the mechanic racks were full and that my vehicle had not yet been pulled into a bay. In January, I was informed that there is only one mechanic who works on Corvettes and that he still had not had an opportunity to get to my vehicle. From December 8 until today, my vehicle was never serviced, diagnosed, or pulled into a bay. Based on the information provided to us, no work was performed during the entire time the vehicle remained at your facility. Due to the ongoing delays and lack of communication, I arranged for a wrecker to retrieve my vehicle today. At that time, I was informed of a $240 charge. I am requesting a clear explanation of what this charge represents, as no service or diagnostic work was completed. Communication throughout this process was consistently poor and required repeated follow-ups on our part, with little to no proactive updates from your team. This experience fell well below reasonable expectations and has been extremely disappointing. I deliberately chose not to post publicly about this experience and instead wanted to give Ryan Chevrolet the opportunity to make this right. Unfortunately, this fee only adds to an already frustrating situation.

Erica Miller

★★★★★

a month ago

It was very professional and quick. Everything was ready to go when I got there to buy my vehicle! I will definitely be a returning customer. Josh is who I talked/work through the whole process and he was great!!

Kyle Childress

★★★★★

2 months ago

Smooth experience. I live out of state so there was a slight complication in the process, but Michael offered a simple solution that took care of the issue. Chris, in financing, expedited the paperwork and I was at the dealership for less than an 30 minutes. Low pressure, good deal, great job guys.

Stacy E

★★★★★

4 months ago

Buying a car has always been the bane of my existence, but this time was completely different. They made the process painless and incredibly easy from start to finish. Toby was amazing! Very attentive, patient, and genuinely cared about finding exactly what we needed. I can’t express how grateful I am for how effortless he made the whole experience. Highly recommend!

Josh Chase

★★★★★

4 months ago

Logan made the buying process as easy and painless as possible. I never had to step foot in the dealership until it was time to sign and drive off. He found me the exact truck I was looking for same day and he went above and beyond to make it happen. Finance was a breeze as well. Caleb was very transparent and they got me the financing that I wanted. Will definitely buy my next vehicle from Logan at Ryan Chevrolet.

Scott A

★★★★★

4 months ago

I had my truck towed into Ryan Chevrolet's service dept around 10:00 that morning due to my water pump locking up on my way to work. Aletha was very helpful and sympathetic to my problem. She got my truck into the shop pretty quick and within just a couple of hours the tech was done. I would highly recommend Ryan Chevrolet for any of your needed repairs or maintenance. Highly recommend! A++

Michelle Gaskill

★★★★★

2 months ago

I took my vehicle to Ryan Chevrolet today. To have my oil changed and my tires rotated. They took excellent care of me while I was there did not have to wait long at all. People there are so friendly. Thank you

Lori Booth

★★★★☆

a month ago

The young salesman, Josh, did a fine job. Overall, good experience, the used vehicle purchased was just as advertised. No lies, no deceit, just straight business deal. Good, down to earth sales team.

David Thompson

★★★★★

6 months ago

Very Customer focused. Salesman, Micheal went above and beyond to make the transition easy and made the customer feel valued. Adam in the parts dept. rook care of a simple issue before , went out of his way to help and saved me. The finance Mgr was very pleasant and not forceful. Thank you.

Tammi Miller

★★★★★

5 months ago

When purchasing my vehicle, I received the best customer service ever. My sales and finance manager was the best. Fast and convenient. They made my purchase easy and understandable. I love the Ryan Chevrolet Team👍🏽

Pamela Reed

★★★★★

6 months ago

The Service Department was amazing! I was greeted with a smile as I enter the door to have repairs performed regarding a recall on my dads Silverado. I also received and enjoyed a courtesy ride from Ellis. A special thanks and great customer service.

Fred Phillips

★☆☆☆☆

5 months ago

My mom was in town when her 2025 Chevy Trax started spewing oil. We took it to Ryan because it was leaking so much that there was no way she would be able to get home, even after I put more in. They told us they would be able to look at it in about a week, even as it lost a solid quart of oil on their lot in the few minutes we were sitting there. I tried to explain the situation, and the woman I was speaking with went to "talk to someone." When she returned, she once again told us that it would be a week before they could even look at it. I don't know how they are for sales but hope you don't need service after you buy.

Ignacio Camacho

★★★★★

4 months ago

I ordered the tow package yesterday with Reggie Brown and explained delivery and installation. Today I received a call from Reggie that the part came in, I arrived around 12:35 and the job was complete by 2:00. The job was very clean, neat (where the bumper gets cut) and very fast

Eddie Bayless

★☆☆☆☆

4 months ago

Brought truck in to have recall corrected on heated seats in August. Service didn't have all parts and had to come back. Service claimed they were fixed but when I tried to use them they wouldn't work. When I took it back, I was told there was two modules that needed to be replaced at a cost of 1,400.00. If part for seats were available before the 36,000 mile warranty expired they would have been covered. I AM Very disappointed with Ryan Service department. No concern for the customer and I will never recommend Ryan nor will I ever come back.

Curtis Chelette

★☆☆☆☆

3 months ago

Horrible, had two recalls on 2024 silverado 2500. Waited 2 1/2 weeks for an appointment, on appointment day left truck and had to get a ride. 5 hours later they called to say they were running behind; called back at 4:30 pm was told they were finishing up the software update now and was told they do not have the part to fix tailgate and i will have to come back, told him ( service manager) i was coming to pick up my truck, and did, in no way should i have had to wait 2 1/2 weeks , make appointment to get part fixed, get ride there and back, wait all day only to be told we don’t have part. Incompetence . Few days later, took truck to farmerville, they ordered part first, then made appointment, also asked them to check if software update had been done, it had not. They completed both recalls in three hours.