About Business
For professional Car Repair care in Austin, TX, Austin, look no further than Springrates. Their team excels at delivering top-tier results for Auto parts store, Racing car parts store and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 85 pieces of feedback. They have become an integral part of the Austin, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Austin, Springrates is ready to assist with your next project or repair.
Google Reviews
Winsor Marion
★★★★★
4 months ago
To anyone considering buying the SF Racing coilovers, they have transformed My vehicle into something I enjoy driving more. The ability to adjust damping gives the driver full control of how the ride quality is affected. Also the 10% Military discount made the purchase a bit more financially feasible. Try them and enjoy the benefits given.
jaedonxdd
★★★★★
4 months ago
I purchased Bc Extreme Low Coil overs for my Honda Civic Si. Couldn't find them anywhere else, website was really easy to navigate. Owner reached out to me and thanked me personally. Would highly recommend purchasing coil overs from Springrates.
Jay Perry
★★★★★
2 months ago
Springrates/SF Racing has the best customer service! Highly recommended, they addressed my coupon code issues and shipping issues immediately.
Brett Sargent
★★★★★
a year ago
I had a very specific order of what I wanted for my car and I can say Sean and the team hit it out of the park on helping me get exactly what I wanted. BC racing BR extreme low coilovers custom ordered with 20k springs from Swift for my 1998 BMW 319ti. I cannot thank them enough!
Aly Velasco
★★★★★
5 months ago
I purchased some BC Coilovers superlows for my Honda Civic. The whole process was quick and easy. Pretty fast shipping also. Highly recommend
John Coelho
★★★★★
6 years ago
I had been trying to get a set of Rotiform BUC-M wheels / Aerodisc’s / Caps and everyone I contact did not have them in stock or could give a availability date, that’s when I found Offfset and talked to Sean Taylor, he was able not only to let me know when they were available but I got them a lot sooner then expected, shortly after that my wife ordered me the Aerodiscs and caps and had the same great service. I just placed an order for another set is Aerodiscs on 02/22/20 and I just received the confirmation that it shipped today Could not ask For any better customer service, I will definitely shop here and tell anyone that wants to listen about you guys Thank You
juan leal
★★★★★
2 years ago
Purchased a set of 326 power springs, customer service was great I was contacted quickly because the rates I wanted weren’t available and got my issue resolved super fast.
Philip James
★★★★★
a year ago
Awesome website that’s easy to navigate, prices better than the rest and fast shipping! And customer service is on point! I had a simple issue that I became emotional about and not only did they resolve everything but they made me feel better than my therapist could have! I’ve never been to the store in person but it sounds like they have a great staff who are knowledgeable and are there to get you the best suspension for your car!
Dorothy Simms
★★★★★
2 years ago
Waiting on order placed yesterday but love that it was shipping for free. Can’t wait to install. They did have AccuAir listed at lowest possible retail and free shipping. Their site was very user friendly and the automated thank you/ feedback email in case assistance is needed is nice.
Chuck Henry
★★★★★
2 years ago
Got the setup for my "never in the USA" car rrather than having to go overseas. Thanks for the help!
Franco Gonzalez
★★★★★
3 years ago
I can see why this place has 5 stars. Easy website, quality products, amazing customer service. And, awesome stickers!
Fenyan Cao
★
☆☆☆☆
2 years ago
Put in duplicate order and request cancel within 8 hours, send multiple emails back and forth, finally got my refund but with 5% deductions, customer service representative is try to be nice but nothing really helps, very bad experience, first time cancel a order with $58 dollar’s fees! Waste my time and money, definitely not to buy again, will send reviews to everyone to be aware of this company because they do not take care customers, they only take your money, One of the horrible service I have ever received.
Wayne Sahlbach
★★★★★
2 years ago
Great products and support. My coilovers are amazing and always loved BC'S products.
Rob
★★★★★
Edited 2 years ago
happy to have found a great company that prides it self in craftsmanship. Customer service was great they helped me figure out exactly what I needed. I will definitely be a customer for life Made my 2nd purchase from Spring rates (Silver's neomax coilovers) outstanding customer service they go above and beyond to make sure you get what you want. And then waste no time in getting it shipped out to you. Don't waste your time anywhere else this place is the real deal
maria webb
★★★★★
3 years ago
This time in life where customer service is very hard to come by, it is so wonderful to experience it. They responded immediately to my request, followed up on it and I received my order in no more than three days. And I live in Oregon so, not close. I really appreciate you guys for making my life easier- Thank you
TheDombino
★★★★★
3 years ago
They had my order of extreme lows with a custom spring rate shipped within two days even though their lead time was advertised as 8-10 weeks! I ran into a shipping hiccup and contacted Springrates. They replied accordingly with a solution! Awesome company and customer service. Sincerely, A new customer for life
daniel mederos
★★★★★
3 years ago
Amazing product and company, owner Sean even personally reached out to introduce himself and make sure everything went smooth. Car rides night and day better than before, anyone in the market should order from here, fair prices, great staff, and fast delivery.
Joei Fernando
★★★★★
4 years ago
I ordered 2 pairs of springs. One was delayed due to insufficient supply from the industry who makes it. Even though that was the case, Sean was always there helping me out to sort things out and give you reassurance that your product will be delivered ASAP. Shipping was faster than I thought. I live in Hawaii (yes it takes about a week or two just to get products from mainland). But this man made it happen in 3 days! I was constantly bugging him where my parts were, but he never failed to reply on my emails (he replies really fast). All in all, I would suggest you buying springs from this site. If not springs, any suspension modifications. Very good customer service and shipping was fast.
Lalo Gl
★
☆☆☆☆
2 years ago
They offering things that it doesn't come with the kit. I called several times but they don't answer. They supposed to open at 10 but they don't answer. I call like 10 times and they don't answer. Then call me back and they said I'm gonna call airlift company to check it out. And they never send me any other emails. So now I'm missing parts from my airlift kit.
A E (CarTech)
★
☆☆☆☆
2 years ago
If I could give zero stars, they cancel my order and still charge me 5% for cancelation never did. Such a thieves. Customer service is worst, they have a phone number but no matter what time you call, they never answer. Beware they THIEVES and will steal you money!!
