Sterling Autosport

A F

★★★★★

6 years ago

The Sterling Staff is always so helpful and knowledgeable. They always try to get my car in the same day of the next day. They are very honest and tell us to repair only what is needed and explain to us what was repair and why also let us know what can go longer and why. They Prices are fair.

Todd Hilton

★★★★★

7 years ago

Sterling has worked on several of my cars for years. Dealership quality without the dealership price. They never do any repairs I don't need or try to sell me services I don't need. They are very professional and honest, highly recommended!

Dean Cerny

★★★★★

Edited 6 years ago

I have been bringing my Range Rover here since I acquired the vehicle 2 years ago and needed service on it. Brought it in this week for front brakes and the turn around was quicker than I expected. I really appreciate the customer lounge which allows me to work remotely, if I need to wait. Great staff, knowledgeable. Very fair pricing.

Tyler Kusicki

★★☆☆☆

5 years ago

I'm not one to give bad reviews to a local business, but they kept spamming me with messages to leave a review so here we go. I used to take my car there to fix many things, but my last experience wasn't the greatest. I had my exhaust manifold replaced by the mechanic, and everything seemed fine until I started to hear the exhaust leak again. I took it back and they said the part was bad, so they would have to order a new one and charge me again for the labor. I would think it would be done right the first time with a good part, but this was not the case. I feel I shouldn't have to pay twice for labor just because they ordered a bad part.

Philipp R.

★☆☆☆☆

Edited a year ago

I contracted them for a PPI for my 2010 Range Rover. They missed to detect a major electrical defect including error codes (despite reporting in the PPI that there were 'no relevant current codes)'. This oversight cost me $3,300 in repairs since I bought the car relying on Sterling's PPI. In addition to the error codes they omited to check or report, the issue was also hard to miss since it drained the battery within 20 minutes, which makes me wonder what they even did for the PPI. The reason the business claims they don't know me is because the previous owner dropped off the vehicle so they put him on the invoice, but I paid (see attached screenshot of invoice they sent to me) - another shady way of operating. In addition, as you can see in the attached screenshot, they misreported the milage of the car (real milage is 127k) which now created an issue in my carfax - negligence all around

Bill Wegeng

★★★★★

a year ago

After our recent B service on our 2021 350 GLE with 19,000 miles at Temecula Mercedes we were very frustrated. Talk about poor service. They told us we needed new brake pads and new rear tires. The brake pad recommendation came 90 minutes before they closed and the pricing was outrageous. Needless to say we got our car and got out of there. Luckily I discussed this situation with my neighbor down the street and he said do not go anywhere but a place called Sterling Autosport in Temecula and talk to Tony. I trusted him and gave them a call. It was simply life changing. They got me in the next day and the brake pads were replaced since the sensor was now going off confirming 350 GLE's eat brake pads. They are the most trustworthy, reliable, fair and affordable. They WILL NOT upsell you. They are that honest. You will also communicate with Sharon who is also amazing. It is so crazy that this level of service and honesty exists that it honestly felt like we were getting punked and could not possibly go this well. Its true, so if you need Mercedes or any European car fixed please call Tony and Sharon and your worries will disappear.

Bob Brown

★☆☆☆☆

a year ago

Angelo is the best, unfortunately the new ownership is clueless. Simple oil change, always told 1-2 hours. Bring in at your convenience. Today brought the Maserati in, told 2 hours. No problem, will walk and eat lunch…4 1/2 hours later have to call, they have not even started. Told them don’t worry, am not happy, very disrespectful of my time. Say what you mean, mean what you say, and stand behind it I told them. Typicaly self serving who cares answer, “we ran into problems on other jobs”. Not my problem…seriously…and the garage is empty! It’s 1 minute to drop an oil pan and unscrew the nut to drain the oil…that hadn’t even been done after that time…much less the waiting 15 minutes for the oil to properly drain on my car, then a whooping 10 minutes off and on to put a nut with washer back in, and set a can of oil to drain every minute for another 8. But they want me to stay around another 2 hours. I would have gladly dropped it off, paid for an Uber to get back to work, and another back if I knew in advance a simple oil change took 7 hours!🤣not a customer anymore.

Arafiena Bhuiyan

★★★★★

6 months ago

We’ve been coming to Sterling Auto for over a decade and are always happy with the service!

Rae Ann Shearer

★★★★★

Edited 8 months ago

I always get quick polite greeting from Bre that always calls me by name while she gets makes my appointment, my bill or my keys for my fixed car. They are Always quick to fix my car at a responsible price and in a good time frame. Thank YOU Always!

Michael Jacque

★★★★★

2 months ago

Got me in promptly, finished on time, and less than expected! Have used them in the past successfully, too-

Marc Medeiros

★★★★★

a year ago

I took my car in and they diagnosed it same day and then ordered the part and was fixed the next. I was able to take it home overnight. Sharon the shop supervisor was absolutely wonderful and super helpful. I also met the new owner Raul, who is super knowledgeable and has past shop experience a great change from the previous owners.

Earl Zavala

★★★★★

5 months ago

Sterling Autosport is always courteous professional and honest! In 17 years living in Murrieta they are the auto shop in the valley.

Jim S

★★★★★

5 months ago

Had my starter motor replaced was fast service fair price the front office was very helpful and nice people the overall business was very clean and service was great first time there will have my future work👍

Kelli C Odoms

★★★★★

8 months ago

My experience with Sterling's has always been magnificent every time I go to receive service for my Jag. I never have to worry about dishonest business practices like I've received from competitors. I like how I'm able to schedule and request my own appointments on their website. I like their mechanical work when it comes to servicing my car. Their service is better than the Dealership. I love how the receptionist takes the time to ask. Is there anything else that you would like us to look into and they give you honest feedback. She's very pleasant and knows her job. Thank you, Sterling's for wonderful services.

Cary Herrman

★★★★★

6 months ago

Beyond being skilled mechanics, they offer very fair pricing and definitely go that extra mile. The CEO is a Christian businessman (I secretly learned)… and I’d like to offer up consideration for our community to support and bless this business. I’ll be back a million times (which is easy to do with a Range Rover my wife insists on having). Thank you Sterling Autosport, you took great care of the SUV and that takes great care of my family’s safety.

Karen Rose

★☆☆☆☆

a month ago

I called Sterling Autosport today and I was treated so rudely by a guy named Raul. He was so condescending!! I didn’t realize that he is Sterling’s new owner. We’ve been going here for over 7 years and loved the previous owners. We are sad that our favorite auto repair shop has been taken over by an arrogant and unkind jerk. We will go elsewhere.

BBiSpend

★★★★★

4 months ago

HIGHLY RECOMMEND!! This is a place you can rest assured you're getting excellent service. I got an inspection on a pre-owned vehicle still under warranty I purchased online. I wanted get everything fixed before it expired if needed. Turned out to be a great purchase only needing a minor repair. However, if I didn't know exactly what to say to the dealer/service advisor, it would not have been fixed. I'm so grateful to have a shop in town that operates above and beyond expectations.They really look out for their customers.