Take 5 Oil Change

Tommy Peso

★★★★★

3 months ago

Always a great experience with the professionalism, kindness and patience with the staff. They checked my car before my roadtrip and made sure I was safe. Highly recommend

Megan Malone

★★★★★

5 months ago

I love the new store manager at this store!! The new store manager, Thomas was so kind to us and made sure we got everything we needed as well as greeted us with a warm smile upon arrival. (Which is already 1,000x better than the store manager before him!)

Bill Van

★★★★★

3 months ago

Good experience. Manager actually recommended I'm not get my oil change because it's still appeared to be clean and I'd only driven 2500 miles in a recently purchased new vehicle

Kelsey Hatten

★★★★★

3 months ago

We love the team at Take 5! They have taken great care of us for years and have kept our family’s cars in great shape, giving us peace of mind when on the road and keeping maintenance issues to a minimum because they are always looking out for us.

Beth Ketchum

★★★★★

3 months ago

Couldn’t have been more gracious and helpful. Checked all my fluids before it hit 22 last night. Will definitely be back for my oil change. Thank you SO much, took the stress off.

Camara Pruett

★★☆☆☆

4 months ago

Price is extremely too high for an oil change. Bolton’s closed early on Saturdays and I work M-F 8-8 and Sat. 9-1, so I missed their hours but needed an oil change ASAP. I pulled up while they were walking to their cars, so I took a right on Indiana to try Take 5. Never again. Most staff were great! The mechanic who seems to be running the show and going under the vehicles is a pro; he made sure we had updates on time and worked on one of our trucks. The mechanic I had at check out didn’t bring me the dirty oil, didn’t show me the air filter but wanted me to replace it, and was both impatient and a little unkind to another mechanic, who had questions and seemed to be learning/training. I also have a ‘94 V6 S10, so things are sometimes in different places not where you expect; I don’t blame that kid for having a couple questions. He asked three questions, and each time the guy I had seemed irritated or frustrated that he “interrupted” him; the kid even said, ”I’m sorry, I just want to make sure I get it right,” which is great to hear as a customer. Price is an issue. I’ve never paid over $60 total for an oil change, so being charged $87 was ridiculous. He said they only had one type of oil for my truck, so I couldn’t choose the cheaper synthetic blend or conventional, only the full synthetic. Again, ‘94 Chevy S10, so I chose high mileage but the difference is only a couple dollars. And they had already drained my oil, so I couldn’t just drive away… He also said my filters had never been changed, but I’ve changed them myself; this was concerning.

Rusty Taylor

★★★★★

a month ago

I realize they were short handed and the service was good, I wish they would have washed the windshield. But, I will be back, the service was great with only 2 men working.

Jackie Martinez

★★★★★

2 months ago

Thomas the manager and his crew did great! The power went out due to balloons getting caught in the power line and made the process a little slower but it still only took about 40 mins. Very professional and great crew!

Stephany Seal

★★★★★

4 months ago

The floor guy gave me amazing service. He explained to me what I needed for my truck and was super knowledgeable. I didnt know half the stuff he talked about but will definitely be back after he explained all of it with my questions. They were all top notch on doing service to my truck. I had been wondering what kinda service to do after I reached 100,000 and they were all to kind to explain. Thank yall so much!

Sheila Herndon

★★★★★

5 months ago

Excellent service!!! Very pleased with the oil change!!! Zach & Paul are super great!!! Very friendly & super nice!! They were very thorough, checked all fluids & explained everything!!! I didn’t feel pushed into unnecessary services!!! They went above & beyond!!! Been coming here for several years & never disappointed!!!

Jesse Wilson

★★★★☆

a month ago

Was a good experience an took care of my needs would have gave a 5 star if they would have had a air filter in stock for my 24 GMC Canyon

Laura R Shinrin-Yoku

★★★★★

2 months ago

Despite some complications that occurred during my visit, the mistake was more than made up for, and we can't grow or learn without mistakes. Our lovely technician was new and learning :) and that should be rewarded. He was also going through a rough time, like many of us, and I was not about to make it worse. That helps nobody. While it was frustrating, a breather was taken and I reevaluated. I gave him a bread free of charge from my friend's baking business, an ear, and a hug to make sure he knew it was okay. The manager took us home and gave us the oil change and transmission refill free of charge, and got my car out first thing in the morning. And 50% the next visit. Mistakes happen. Take care of these workers. I'll be back :) thank you.

Mya Mlw

★★★★★

5 months ago

Very friendly super fast and convenient but definitely Come see Zach G on 50th he makes take 5 look good best service in 806

Kathleen Edwards

★★★★★

3 months ago

I’ve been going to Take 5 Oil Change businesses in Lubbock, Arlington, and Colleyville, Texas for 5+ years and have always been satisfied with the services they provided. However, today at the 3009 50th Street location in Lubbock, Texas we received the BEST services we’ve ever experienced at a TAKE 5. John Beard was EXCELLENT! His level of professionalism and the care he took with our car was OUTSTANDING. I’ve never had anyone ask whether we would like our Ford Expedition cabin filter checked. I didn’t know we had one. He was patient and took the extra time to remove the filter from the interior of our car. It was filthy! He replaced the filter for us. I highly recommend this Take 5 location and APPRECIATE the care and service that John Beard provided my husband and I with today.

Maricela Saenz

★☆☆☆☆

2 weeks ago

complimentary fluid top-offs like windshield washer, power steering, and coolant) and tire pressure checks with their oil changes was not offered to me. Very upset employee wanted to argue with me about scanning a coupon. So I didn't get my discount and on top of that my oil was not topped off.. it only went a bit over the first dot. Its ridiculous to pay $146.00 and not get the complete service. All I got was a very upset employee that didn't want to give me a refund and charge me correctly and to top off the oil. He told me he would need to charge me again to top it off. Over all experience very disappointed. Would no recommend 50th location in Lubbock to NO one.

Cameron Young

★★★★★

a month ago

I was given exceptional service! I had Dylan as my service worker and John in the pit. Dylan did not try to bait me into buying something I didn’t need. He was straightforward and honest. As a college student, money is tight. But, he did everything he could to get the lowest price for me. 10/10 service!

Crystal Mccutchan

★★★★★

a month ago

Thomas and John took exceptional care of what services my car needed. Had to get a whole lot replaced and they were kind and well educated. They took the time to explain what was wrong, what they’ll do to fix and explained other services they provide. 10/10 great experience will only go to this location, the two of them are phenomenal and would definitely ask for them again.