About Business
For professional Car Repair care in Littleton, CO, Highlands Ranch, look no further than Taylor Automotive. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Oil change service and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 107 pieces of feedback. They have become an integral part of the Littleton, CO community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Highlands Ranch, Taylor Automotive is ready to assist with your next project or repair.
Google Reviews
Jared Barreras
★
☆☆☆☆
5 years ago
I took my car in for routine brake job and in return got a year worth of headaches. When I picked up my care after the brakes where changed I got a few miles and my care began to shake violently. I took it back and the left front brake pad had not been applied correctly. This was fixed however I continued to have issues with my front brakes causing constant shaking anytime i would brake. They replaced the brakes 2 times and could not correct the issue that was not present prior to taking my care to them for a routine brake job. The last time I took it to them the owner Rob was incredibly unprofessional, making rude comments and making me feel like it was my fault they could not figure out the issue. I have since taken it to the dealership where they have corrected the issue and I am able to brake without a vibration or shake. I can not recommend this shop.
Donn Thomsen
★
☆☆☆☆
Edited 2 years ago
I live in Wolhurst and saw my community name in their ad so I made an appointment to have my car checked for a tune up. I showed up the following day at the appointed time with Rob having made the scheduled appt. Walked in said hi to Rob and he checked my name in the computer. I gave him a note from my BF of what he thought should be included in a tune up. I waited for around 30 min and then Dave spoke to me and said I needed an appointment and I said that is why I was there as I had an appointment at 11:30. Apparently Dave thought I had just showed up so I made an appointment again for the following day. Later that day Rob called me and told me what the cost was. We had a conversation and he hung up on me. I called back to ask why and Dave answered the phone He was rude and consisending. I ask him how they came to that price and he said by checking out my car. I informed him that my car way never checked at all. Rob told him the price was based on the list I had given him. Now mind you, they had no idea what might be the issue with my car or if I even needed what was on my paper to review. I made them aware in the very beginning that I knew nothing about cars and the paper was to see if those things may be included in the tune up. Dave took issue with me questioning, as he has NO customer service skills, them quoting me a price on a car of $400 on a car one ever looked at. "Take your business elsewhere" he yelled at me and hung up. I will be taking my business elsewhere and so should anyone reading this. I am a73 yr old , handicap senior ceitzen and this is how they treat us..
Avrie Davisson
★★★★★
2 years ago
I’m a single woman who doesn’t know a lot about cars, so it’s pretty easy for me to get scammed by mechanics. Not here though— Taylor Automotive keeps it real with you. Not to mention they have WONDERFUL customer service. Super friendly staff, beyond reasonable prices, and quick and easy service. Thanks for everything!
Michael Davis
★
☆☆☆☆
6 years ago
This place is going down hill. My friend and I have taken cars here for years. A couple of years ago it was outstanding service. Recently my friend bought 4 new tires, and paid a premium price. She also asked them to check her brakes because she thought they were noisy. When she picked the car up she asked about the brakes. The guy said “oh there fine” although she suspected the hadn’t even looked. A few days ago she picked up a nail on the road and had a flat. When she went to put the spare on, it was flat. A real tire service shop would have checked that. Also when she took the car into another shop to get the tire repaired, the found the brakes were metal on metal. We’re done with this place!
Thomas Lopez
★★★★★
a year ago
I run an auto repair shop in Colorado Springs. My son's car broke down on a Friday while I was heading out of town. I decided to have the car towed to Taylor Automotive becaise he works in Littleton. The car got there in the afternoon and was diagnosed and fixed before closing time at 5pm. Well come Monday we found out they got a defective part. Here's where most consumers don't understand our side of the situation. We spend a lot of time building rapport with vendors to not only get the best cost for our customers but best product too. Well bad parts happen. I get defective parts from the dealer as well as aftermarket. David had my kids car towed back to the shop, fixed it and DELIVERED it back to my son's work. I almost never let my kids take their car anywhere but my shop. John and David went above and beyond to rectify a problem they couldn't forsee. Its been about two weeks and the car is starting everytime just like it should. Great job Taylor Automtive and thank you for getting my kid back on the road.
Greg Clausen
★★★★★
2 years ago
I went to Taylor's Auto for a second opinion on my truck getting several lines replaced and was quoted well below what the other auto shop was going to charge me. There mechanics were very knowledgeable and the owner was very helpful in getting everything taken care of. I will continue to use Taylor's Automotive for any future needs.
Mandy Schlauderaff
★★★★★
2 years ago
I went to Taylor Automotive to get a second opinion as the shop I took my car to prior a few doors down said I had $2,500 worth of car damage. Taylor Automotive not only listened to my concerns while taking my car in as soon as possible but also serviced my car within hours indicating there wasn't an issue. They will now be my go to automotive shop because of their integrity and commitment to great service.
Richard Tumulak
★★★★★
6 months ago
Dave, the owner was very helpful. They got me in and out job complete completed. Super happy.
jarred Nichols
★★★★★
a year ago
My new go to auto shop! They got me in quickly, transparent on pricing and no surprises when I received the bill. The work was great. Honest shop and I will be using them again. Thanks Taylor auto.
Cass E
★★★★★
a year ago
We've been taking our cars here for years. Their prices are reasonable. They don't try to take advantage of you or over sell you. We've tried other places in the past, but we have older cars and the other places would try to sell us on stuff we didn't need. We have not experienced that here in the 5+ years we've been a customer.
Hassan Chaudary
★
☆☆☆☆
2 years ago
Can't think of a worse auto shop experience in the last 30 years. Horrible customer service from owner to front desk and everything in between. Rude on phone calls (including hanging up on you) and being yelled over and called 'a loser' by the front desk associate Dave. I am truly appalled how a place with such low standards is still in business. It makes sense because they lure you in with low-ball prices and don't put anything in writing and then jerk the customer around and rip you off after. Needed 3 bulbs installed on each side of my front headlights. The first time I brought the car in, they installed 2/6 and charged me $100. When I noticed the error, they said to bring it back in and they would fix their mistake. On top of not booking my appointment and telling me my service would no longer be completed same day as I was told on the phone, they decided to double charge me to fix the mistake they made the first time. The owner, Taylor, is so rude she hung up on me when I tried to get an explanation and refused to own up to the company's error. They don't put anything in writing and then play games saying 'the person I originally spoke to is unavailable', 'they promise to make it right this time', and other false claims. I rarely write reviews, all this to say, save your time, money, and headache and go somewhere that is actually a professional business - these guys are a scam and complete joke of a shop.
Keith's Classic Garage
★★★★★
4 years ago
Great guys, always get my classic cars aligned there, and have been happy with their work for over a decade! Highly recommend!
Henry
★★★★★
a year ago
Guys here helped me out in about 25 minutes total with a simple one tire mount and balance that everywhere else in the area either denied because it was a slightly used tire(2 years old with 80% tread) or they wanted close to 100 bucks for a mount and balance on a single tire, just one. They even found the hubcap I had in the back and put it on.
PBPROP
★★★★★
3 months ago
Did the work I needed for less than the quote I got over the phone. Same day, in a few hours I got my car back no issues.
Ebony Chandler
★★★★★
6 months ago
I love bringing my cars here, the staff is knowledgeable on the service I need while trying to describe the problem of my vehicle, their honest, I would recommend to anyone.
The Man Himself
★★★★★
6 months ago
Was a lifetime Big O guy and came to this shop via a referral. Couldn't say enough good things about the service, knowledge, and customer experience these folks provide. Highly recommend to anyone.
Lisa Carlsen
★★★★★
8 months ago
Taylor Automotive is FANTASTIC on EVERY LEVEL of service for your Automotive Repair and vehicle service!!! When I went to Taylor Automotive for the first time about 2 years ago. Dave is a very Honest business owner and truly cares for his customers!! The service rate is very reasonable and affordable 😃!! Thank you again Dave and team at Taylor Automotive for another amazing job!!
Juan Perez
★★★★★
a month ago
The best car care company in the business PERIOD! They take care of 8 of our cars as if they were their own. Look no further.
Heather Y
★★★★★
2 months ago
I bought tires and an alignment, I used their financing koalafi and it was super easy didn’t think I would get approved but I did. Thank you to David the manager for all his help and recommendations. He really is knowledgeable! Definitely recommend!
Sure Fire HVAC
★★★★★
2 weeks ago
Hey, these guys are great. I have used and unused several mechanics, for work on many vehicles. I’ve finally landed on a good shop. What a relief to deal with straightforward people, affordable service, honest recommendations and options for repairs. I’ll definitely be sticking with Taylor automotive.
