The Auto Repair Guys LLC

Anthony Perez

★☆☆☆☆

a year ago

So I had the worst mechanical experience possible with Tim& Josh . They showed up 2 hours late after appt time,after standing me up the day before. Once on scene he asked what was wrong with the F150 XL truck and I explained what our previous mechanic told us in Inglis,fl that the driver side wheel bearing hub was loose and needed to be replaced as well as tension pulley for serpentine belt also was showing signs of going out . Important to note that truck was operating fine. Then they collected 508$ before starting work. After 6 hours of running back to auto parts store only to realize they got wrong part( 3 trips). They completed job (they said) but as I test drove truck grinding metal is all I heard. When I called him back while looking at his taillights he responded with ( it will have to be tomorrow because I'm late for next appt. What a liar and a cheat. I don't recommend this company to anyone. Vengeance belongs to the Lord. STAY AWAY FROM THIS PLACE

Maxine Strayer

★★★★★

11 months ago

Tim Caster did a wonderful job as our mobile auto repair guy. He was very polite and courteous. It was so convenient. Tim kept close phone contact with us during this repair job we needed done so desperately. We are so happy with his work. Mobile mechanics rock!! He did the repairs in a very timely manner. I would not hesitate to call him again if needed ☺️

Mike Coop

★☆☆☆☆

6 months ago

Called and scheduled to have a single strut put on the car on a Monday, set appointment for Thursday, 9 AM-11AM. Called at 10:30 to find out when he'd be here, and was told that he would be on the way shortly. Then received a text stating that the appointment was pushed back to 2PM. I let him know I had to head to work at 3PM. It is now 2:30, and I called one more time to be told he was at the bank. Horrible service, unreliable. Don't waste your time.

John Hurst

★★★★★

10 months ago

Tim was so nice to work with! He took my call, added me to the schedule ASAP and got to work within the hour. I needed an a/c recharge and diag on a problem with my a/c system. The price was great considering he came to my house and fixed my problem right there in my driveway! I would work with Tim again, absolutely! Thank you for the emergency a/c repair on my vehicle!

Thomas Dunaway

★★★★★

10 months ago

All of my experiences with Tim have been exceptional. He's always been quick to respond and to add me to his hectic schedule. Always cheerful and polite with great knowledge for diagnostics. Also great that he is mobile has helped with not having to drop vehicle off while ongoing remodeling at the house.

Darlene Williams

★★★★★

10 months ago

Tim & Mike were great. Very professional & knowledgeable. Prices were reasonable. I already had another mechanic look at my Jeep & couldn’t diagnose the problem. Problem solved by Mike & Tim and I’m on the road again. Thank you so much

Isabelle Bieber

★★★★★

11 months ago

I was quoted over $2,000 for ac repair, luckily I found Tim. He fixed it and didn’t do any unnecessary repairs. I’d recommend him 100%. He fixed in a timely manner and I didn’t have to sit in a shop office for hours. He didn’t try to sell me on more things, he fixed the issue and is very kind and professional. Will definitely use him in the future if anything else goes wrong. Thank you Tim!

Dale Thomas

★☆☆☆☆

7 months ago

My car come back in worse condition than it went in. He has lost parts to my engine. I think he sold my new battery to someone and told my battery was bad. He tore my dashboard out because the battery in my remote went bad and he didn't know. Returned car with dashboard out, dead battery and engine parts missing. He collected more than $3k from me while I was recovering from a surgery. He didn't fix anything.

Luis Vazquez

★★★★★

a year ago

Timothy Caster has been one of the best mechanic I have dealt with. I can count on him at any time of the day and night and his prices are always reasonable. He would travel wherever I need him for a mechanical job. I have recommended Tim to my brother in law for his brakes and he did a really good job.

jay spivey

★★★★★

a year ago

There are two professions I would never do, plumbing and mechanic work. Tim Caster you have truly blown me away with how fast and courteous you are. I called the auto repair guys 630pm on a Sunday evening, in hopes to get my girlfriends 2015 jeep patriot fixed before the week starts. Tim didn’t hesitate to put me on his schedule, he showed up around 730-745ish and immediately got to work. He replaced my valve cover gasket and my upper radiator hose all within two hours. Even faced with some complications, Tim managed to Exceed my expectations and got the job done. The price he charged me was so unbelievable cheap, I wanted to tip this man just because of his dedication and commitment to making sure my vehicle was up and running for the new week. Tim, thank you for going above & beyond expectations, myself and my family thank you! 10/10 will definitely do business again.

Spiritual Soul Child

★★★★★

11 months ago

Tim was saved me from a cold night. He helped me almost immediately and fixed my car within 20 minutes like he said he would. I highly recommend him for any fix. Thanks so much it was such a blessing.

Patty Salazar

★★★★★

a year ago

Tim came to my rescue after purchasing a dodge ram with odometer rollback and numerous codes a couple days after purchase. He completely diagnosed all the error codes and gave me a plan of action. He prioritized based on severity and price to fix. He clearly explained what was his level of repair and what would require the dealership to step in. Tim gave us peace of mind and made a horrible purchase experience more bearable. Thank you for your honesty and great prices.

Mackenzie Good

★★★★★

a year ago

Tim and Josh were great!! They went through a lot to get my brakes and rotors replaced. Tim was very thorough in his communication and let me know when I could expect him and exactly what he was doing to fix my car. Kind and hard working guys, I appreciated their help and knowledge

Trisha Bowall

★★★★★

2 years ago

Tim is awesome. He communicated with me through the whole entire process which took days because my SUV was in bad condition and needed parts that had to be ordered and waited on. His price was definitely an awesome deal for the amount of work he did to save my SUV . I will be using him again in the future . Reach out to him. You won’t regret it .

Samantha Wingate

★★★★★

a year ago

Tim and Josh came out diagnosed my car, fixed it and came back once they left and helped me with an entirely unrelated issue that had nothing to do with the service they originally did on the vehicle. They were kind, knowledgeable, compassionate and fairly priced. I would absolutely recommend them for a mobile mechanic. Thank you for all you did to make sure my car is safe to drive my baby to school and back.

Latoya Whiting

★★★★★

a year ago

My mechanic Tim was awesome. He changed out the ignition switch on my Hyundai Sonata and it was quick and precise. Would definitely recommend their mobile services, and use them in the future.

SineokataBG

★★★★★

Edited 3 years ago

Tim was punctual, communicative, and very knowledgeable. He brought his professional gear and was able to fully inspect my car to discover the main issue. He was very kind to explain everything and address the problem. He got the part needed & fixed my starter ignition and was on point. My car is starting good again and I am so grateful. He was quick, knew exactly what needed to be done and did a great job at the comfort of my home parking lot. His customer service was great, I am so happy I called him. If your car is in trouble don't stress just call Tim - he will get the job done!