Toyota Escondido

Alex Sherer

★★★★☆

3 weeks ago

I appreciate the honesty of the mechanic and service advisor Julie telling me that what they first thought was a needed repair was a new automatic feature they hadn’t known about that made it appear something wasn’t working when it was in auto mode. The inability for a customer to speak directly to the mechanic is the greatest barrier to trust in a dealer versus using an independent mechanic to whom you can speak directly. Of course any one can lie to you about unneeded repairs but it’s a lot easier if they don’t have to look you in the eye and tell you themselves.

Jonathan Cedeno

★★★★★

2 months ago

Recently I purchased a 2026 Toyota Grand Highlander, my salesperson was Alex G. and we worked together for 2 months while i was on deployment, he gave me options and stuck within my budget. He communicated often and clearly, Sonya also checked in periodcally who i believe was the supervisor to make sure i got everything i needed. fast forward 2 months and we locked in a vehicle that would have never even made its way off the truck if i didnt grab it and reserve it. Dom from Finance was super helpful as well and made it a quick process. Great customer service, highly recommended, ask for Alex Gastelum!

Steven Villanueva

★★★★★

3 weeks ago

Service: Is great, They always get my vehicle in and out without issues. They are pretty good about identifying issues early and before they are a major issue. I like to use Toyota for service because they have a detailed record of your vehicle and any previous service. They are also friendly. Sales: Their sales teams are so-so. They are in a SD sellers market, so they don't negotiate really, or at least they didn't with me so I purchased my vehicle on the central coast for a lower cost, but I service it here.

Drew Pellicano

★★★★★

a month ago

My husband and I recently bought a car from Toyota Escondido, and we had a wonderful experience working with Christopher Campa. He was great, very nice, professional, and communicative throughout the entire process. He kept us informed every step of the way and was always available to answer our questions. Buying a car can sometimes feel overwhelming, but Christopher made everything smooth and stress free. We truly appreciate his excellent customer service and would highly recommend him to anyone looking to purchase a vehicle!

Miguel Reyes

★★★★★

2 months ago

Great experience overall! Terms were negotiable, staff were very helpful and friendly. I’m very happy with my new 2026 GR86 Yuzu Edition! Alex was extremely helpful throughout the process answering any questions we had. Exemplary service!

EMAD

★★★★★

6 months ago

Shawn and Joaquin helped me a lot !!! Definitely coming back again. One of the smoothest process ! Got my Tacoma and couldn’t ask for a better deal, No pressure at all from the salesman or finance employees. THANK YOU SHAWN AND JOUAQUIN🙌🙌

Dylan R

★★★★★

6 months ago

Thank you to Ron Flores the salesperson and Shawn the finance manager, these guys are awesome. Nobody likes staying late after closing but they worked hard and fast to get my brother his truck and had a great attitude throughout the entire process up until saying goodbye! Great customer service and deals to match. Thank you again Ron and Shawn!

michael kidwell

★★★★★

a month ago

This was hands down the most seamless buying process that I have experienced. Leonel Ruiz explained all the features on my Toyota 4Runner and did so thourghly and with great patience. Couldn't ask for a better Sales Associate. Jesus Veyna handled the finance process and was able to lock down a comfortable interest rate and fair down payment. Between the two of them, I left Toyota of Escondido very pleased with my purchase. I recommend asking for these two to assist you in your buying process.

Tim Bradley

★★★★★

2 months ago

Devin in the service center is awesome. He contacted me quickly after the multi point inspection and clarified a few things. Even made recommendations on what I should tackle first as I couldn’t afford every issue to be worked on. The service I went in for was great. Truck drove nicely and all my electrical issues were resolved and stayed resolved. I’ll definitely be giving Devin a call for my next service.

Yeraldi Ojeda

★★★★★

3 months ago

I had a great experience with salesperson Angel Rosales. This will be my first time buying from a dealership. I completely felt at ease with him. He was very helpful and most important patient with me. I felt comfortable throughout the whole process! Thank you Angel for making my experience a great one with Toyota of Escondido!

Sabrina Thompson

★★★★★

7 months ago

Ron from Sales and Juan Zaragoza from finance took excellent care of me! Working in the auto industry myself I was pleasantly surprised how quickly we were in and out. I got the deal and the vehicle I wanted! Thank you.

Moises Alameda Gonzalez

★★★★★

4 months ago

Great Experience with Michael...showed me different color options and had patience with me since my gf couldnt decide on color of choice....ask for Michael if you want to land on the right vehicle 🤝🤙

integrated building

★☆☆☆☆

2 months ago

We have been customers of Toyota for over 35 Years and the experience with service at Toyota was terrible. The technician and advisor inspected the filter of the battery which was damaged by the a plastic screw using extended force. Instead of replacing it, the tech argued rather than just quickly replacing the part (which would take 3 min). When I addressed the issue to the Service Manager, Kristina, she said my technician would not replace it and instead would give a plastic screw to install myself? Same week, we spent $1800 on a windshield replacement, along with multiple advance pre-paid services on our TOYOTA vehicles. Is this how you take care of 35 year loyal customers?

Ryan B

★★★★★

2 months ago

I had a fantastic buying experience. I contacted 4 Toyota dealerships and this was the only one that took me seriously and actually tried to earn my business. They were professional, efficient time wise and didn’t play any games. I had iffy credit and negative equity, they got it done! Best car buying experience I’ve had!

Scotty Ferguson

★☆☆☆☆

4 months ago

WARNING FOR SERVICE. I took my car in for service and they completely tried to rip me off. I got a bill for two thousand dollars, they said I needed my hybrid brake fluid changed immediately for 300+ dollars. I was sure I just had this done and asked for a history of my service. Sure enough it was literally done 3 months ago or less by them. They then said my tires needed to be replaced because they were at 2/32s but their own reading said 3/32nds. Turns out none of the service was actually needed. They said it was an honest mistake...

Randall Moore

★★★★★

4 months ago

Essa and Tony have both helped me in the service department, and both have been extraordinarily friendly, professional, and efficient. Essa has helped me obtain exactly the right services I need in a timely fashion on multiple occasions, and he is kind as well as knowledgeable. Similarly, Tony has engaged me in a sincere way and steered my service in a correct and timely manner, and both he and Essa are the reasons why I’ll drive out of my away from Carlsbad to have my care serviced at this location.

Leticia Rosiles

★★★★★

4 months ago

Just bought my 2026 Hybrid Camry with Angel Rosales, and I had a genuinely great experience. ⭐️ He was patient, clear with his explanations, and really took the time to listen to what I was looking for. He made sure I was leaving with the car I truly wanted and needed. The atmosphere was comfortable, never pushy, and surprisingly enjoyable.