Toyota Service & Parts

Felecia Hives

★★★★★

5 years ago

Good. cars

Thomas LaPointe

★★★★★

2 years ago

Exactly what's needed, always in stock, or can get in a Day

Isabelle W

★★★★★

2 years ago

Joe Morris was really nice and helpful. 5/5

victor davis

★★★★☆

5 years ago

Always professional always good Np I’ve delt with them for several years.

Jennifer Baswell

★★★★★

4 years ago

Best service department in Huntsville. Highly recommend Jim Hudson as your service advisor.

Raymond Regner

★★★★★

2 years ago

Genuine Toyota parts and authorized service to keep your Toyota in top running co dition.

Jose Maldonado

★☆☆☆☆

7 years ago

After waiting 1 hr and 17min for a battery replacement due to warranty, got told that they don't have it on stock. Unacceptable..

Tanya Faponmile

★★★☆☆

5 years ago

The people should be nicer that are serving the customers and they should offer free car washes they have that service in Cincinnati Ohio.

SunshineFutanari 67

★★★★★

2 years ago

Connor Grinstead was a huge help back in January getting my vehicle inspected and Elena was a pleasure to work with as always!

Evans Mcbride

★★★★★

4 years ago

I think that K is a great salesman and should be commented on his professionalism. Promoting him would serve Toyota well. Thank you for your service.

laila Allen

★★☆☆☆

5 years ago

After several missed diagnoses I took my Camry to Toyota's service center because I was confident the maker of the vehicle could get it correct. I dropped my car off and was told it would be 64.99 for the inspection. They texted and said it was a tire noise. I asked for a second opinion by another tech and they came back with the same answer. I was charged $84.95 when I arrived to get my car. I questioned the service center manager about the difference in cost and received no response. I purchased $500 new tires, the noise is still there and I've been told it's a damaged CV joint.

Leis Sherbert

★★★★☆

6 years ago

They had to order my part, but once it came they called me and it only took 45 minutes. I feel like some of the staff could be a bit friendlier and more understanding, but I do consider that they are busy and they went into the mechanics business, not customer service. Its a little awkward if its your first time because youre not really sure where to go from start to finish. Overall, it was a decent experience.

Ron

★☆☆☆☆

Edited a year ago

Dropped our car off for an appointment for a recall and when I returned at 6pm they hadn't looked at it yet. They gave us a loaner car. Weird. Came back the next day and a free recall is now $3000+. Also we have no choice because they had already taken the entire dashboard out making inoperable. Managers avoided us, "didn't know", or "weren't here today". It was like a bad movie.

Aaron Lutz

★★★★★

8 years ago

Called and scheduled a appointment with them. They give you any updates on your vehicle if you need anything done like new tires or brakes. They also look at possible warranty issues and even body damage.

Molly McCune

★☆☆☆☆

4 months ago

I have traded with Bill Penney for yrs they have always been great. However I went to trade in my car and they didn’t not give me a far trade and they tact on what I owed to a car that would have been in my budget and I feel it was because they thought I was stupid and dumb. I will never go back. Very disappointed in them

Shirley Gilbreath

★☆☆☆☆

4 months ago

This is weird, I ordered a weatherstrip belt for the driver side that came apart... told that I would receive call between two and five 🕠. Never received call. Followed up the next day... advised don't show order ever placed... really Toyota, the belt was fine coming in for oil change at exit it was hanging off, really Give me back Mr. Delmon Davis...even if he doesn't care he would never do this in retaliation of a comment.