Trackside Auto Repair

Branden Kent

★★★★★

a year ago

I meant to write this awhile ago. Best service I've ever had at any repair shop. I had been chasing an issue for months before I finally gave up when my car went into limp mode. The problems were all caused by a single part that I didn't have the equipment to diagnose. My car eventually threw a transmission code and had fuel issues among other things. All caused by 1 part. These guys could have taken advantage of this and charged me for things that weren't wrong like other shops can and have tried to do before to myself and other people. But they didn't. Rick and his team are honest and know what they are doing. I would highly recommend this shop for anything that you have issues with. Big or small, electronic or mechanical.

Deborah Sheehan

★★★★★

Edited 2 years ago

Rick was amazingly helpful in his attention to my vehicle. I have recommended this service to all. I’ll be baaaaack. (As needed). If you own any type of vehicle, in particular, a Volvo, do yourself a favor and have your repairs done at Trackside Auto. Rick and his team of mechanics have serviced my 2002 S60 with care and reasonable pricing. Plus. The shop is amazing! A veritable treasure trove of Volvo memorabilia! Look around the yard and marvel. Inside, you’ll find incredible art of the 1960s, not to mention the ever present and brilliant Rick. His knowledge of these beautiful cars is beyond the pale. He will stand up for you and provide pricing that suits your needs. I could not be happier with a Eugene engine repair service for my own vehicle. This expertise is few and far between. Six of five stars.

Houzi Sun

★★★★★

3 years ago

Amazing first time experience! I called all around to get my BMW headlights fixed. Not only did every other place quote me over double what Trackside charged me, they also said they would have to order the part and it would be a couple of days! Not at Trackside Auto! They gave me such a fair and generous quote on the fix and not only that, they drove and got the part for me and had it done within 30 minutes!!! I felt the honesty and care from them and they now have a life long customer. I feel safe with my vehicle in their hands! Thank you Trackside Auto! I really appreciate you and will be back whenever I need help!!! Cheers!

Amy Sutton

★★★★★

3 years ago

I highly recommend Trackside Auto Repair for any needed repairs on your vehicle. Rick and his crew are very considerate and professional, and their work is the best my pick-up truck has ever received. Their prices are reasonable and not inflated so that I can actually pay them.

Sierra Spicer

★★★★★

3 years ago

Rick and his crew diagnosed my car and ended up replacing the turbo in it. I also had a special situation going on where payment was being disbursed from a program and they were able to work with that. I had called many other shops that weren't very nice and couldn't seem to help since I was going through a program but this shop was able to take me. I was so grateful to have found this place! It has a very local feel to it and it was nice to know I helped contribute to a shop around town instead of some large chain. You won't regret coming here. Also, there's a pretty cute little dog in office. :)

Simander

★★★★★

3 years ago

I’ve used trackside for the better part of 8 years now for my Volvo 240. Rick has a great team of knowledgeable mechanics who have always treated me with the upmost respect and kindness. They’ve saved me in a pinch more times than I can count! I will always take my vehicle to them. I can’t say enough about their integrity as humans and their willingness to help. Forever grateful for all the work they have put into my car for years and years.

Kelly Asay

★★★★★

13 years ago

I've been taking my various Volvo's and other vehicles to Rick and his guys for over a decade and, with the exception of 1 temporary employee, I've never had a problem. Fair, knowledgeable and very good at what they do. Not a high end showroom place, but the kind of place you go to get things taken care of. Highly recommended.

Thom Alberti

★★★★★

3 years ago

I have taken my cars to Trackside Automotive for several years and have always found Rick and the rest of the staff to be knowledgeable, honest and forthright. I couldn't imagine a better deal in town. They get it right the first time.

Eric Bowser

★★★★★

3 years ago

I owned a few auto repair shops as a mechanic in Eugene and used to be a competitor in business. Since changing profession I have been going to Trackside for various repairs because I trust Rick and know he will do a professional job for a fair price. I have been very happy with the results and highly recommend this business for your auto repairs.

Lanettia Davis

★★★★★

2 years ago

I have been coming here since I was 17 and I’m 38 still coming here. The best shop I’ve ever went to and they really know what they doing. The mechanics are amazing and really know there stuff when it comes to cars. Rick thank you for so many years of servicing my vehicles… I appreciate u and ur team for keeping me On the road for all the years.

Russell

★★★★★

6 years ago

Always great work! I’ve gone to them twice now for my truck. First one was when I hit a deer and second was vandalism to my truck. Both times they went above and beyond of what I expected. I can’t thank trackside enough for the awesome repair work they do. Customer for life. Thank you! Also, very thoughtful of them to stay open past their closing time so I could get my truck.

Shawn Burns

★★★★★

6 years ago

Trackside Auto is the best hands down. The owner cared for my vehicle as if it were his own. With my family's safety being the number 1 priority, Trackside's attention to detail and professionalism lead me to learn that this shop is the only one for me. I had an older 240 restored completely at Trackside. No complaints. The car went 10 yrs no issues. Not one! I will do it again someday! Thanks for everything team Trackside!!

Marilyn Magnus

★★★★★

6 years ago

Rick and the crew have always taken such good care of me. They provide reliable and affordable service with a smile. Would highly recommend to anyone, Volvo driver or otherwise!

Thomas Nelson

★☆☆☆☆

7 years ago

I'm sure there have been circumstances where Trackside Auto Repair delivered flawless customer service and really did a great job, but they did not provide that to me and I won't be going back. I told them that I thought the antenna ring had gone bad, meaning the antitheft system was not reading the chip in my key (and spare key). They were pretty insistent that it was the starter. Spoiler alert: it wasn't. I wound up taking the car elsewhere for the work. Why? Because the people at Trackside do not call back. Ever. They held my car for a week and not one single time did they call me. I kept having to call them over and over and over and over again to get updates on my car that, again, they kept for a week. They may be able to deliver good customer service to you, but I will tell you with a great deal of certainty that taking your vehicle to this auto shop is a roll of the dice.

Bryan Kane

★★★★☆

16 years ago

Trackside was a lifesaver. I needed urgent repair on my Honda Civic muffler on a holiday weekend when a lot of other shops were closed. They took me right away, had the parts easily accessible, showed me everything they were going to do, and did an excellent job. They were friendly, approachable, and easy to work with.

Bruce Sedgwick

★★★★★

3 years ago

My 1985, 240 is the third vintage Volvo wagon I have owned. Rick has been faithful, to a " tee", in managing repairs of my last 2. He is an incredibly knowledgeable Volvo mechanic

Karen Porrazzo

★★★★★

8 months ago

Always there for me for all my auto needs. Prices are agreeable.