About Business
Valvoline Instant Oil Change is a highly-reputable Car Repair service provider based in Louisville, KY. Valvoline Instant Oil Change covers all facets of the Car Repair industry, with a focus on Oil change service, Auto air conditioning service, Car battery store. With over 370 reviews and an average rating of 4.2/5, Valvoline Instant Oil Change is a trusted name in the industry. Their presence in Louisville, KY ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Courtney Brown
★★★★★
a year ago
The manager, Donah and her crew took great care of us. There was hardly any wait time and she was very communicative about everything that my family car needed and what was recommended to keep my family on the road and safe. Always a great experience at this location!
Robert Sparrow
★★★★★
a year ago
Went in for an oil change and left after addressing additional items that needed getting done. Good value for what I paid. The other thing I noted was the Manager of the location, Donah working directly with her team and everyone verbally communicating as they worked through the various tasks being done. It was clear she had clear command and control of her team, moral seemed high and it was a very positive experience. Very professional.
J’ace Luttrell
★★★★★
9 months ago
Cortez was very welcoming!!! Pulled around to get my tires checked & his boss sent him out to scan me in. I told him I’m only here to get my tires aired up & he was quick with it! Very positive attitude about his job & how he does it! Hope to see that young man keep working with Valvoline! Need more people like him
Postwar-Threerail
★★★★★
Edited 3 months ago
Absolutely fabulous crew. Very educated and experienced. Came in , to get a new battery installed. Price was competitive with everybody else so that was not a problem but everywhere else I went quoted an hour and a half to an hour and 40 minutes to install the battery. I want to give a super shout out to Jackson who did the labor and to the CSR Darrell Who supervised this was done at 6110 Shepardsville Rd., Louisville, KY 40228. Was very impressed by the skills Jackson had. Also, Old battery was removed and new Battery installed in 35 minutes. Very professional work very good quality. Will use the store from now on.
Zachary Casey
★★★★★
6 years ago
This Valvoline is one of the fastest car servicing stations in the area and the techs are super friendly and knowledgeable about the job they are doing along with keeping you up to date on anything new or unexpected they might find with your vehicle. Differently will be coming back here for my next oil change.
Haley Rhine
★★★★★
a year ago
I received EXCELLENT service from Donah, Kee, Joe, Tray, Saul, and the rest of the team. The location was busy and my Jeep was taken care of quickly without feeling rushed. This will be my new service location for my vehicle needs in the future.
Anthony Elble
★★★★★
4 months ago
Oil Change was quick. No waiting. The Staff was Professional as they also checked out many other features on my vehicle!
Zack Shickert
★
☆☆☆☆
Edited a year ago
Went to get a battery put in yesterday with my speedometer reading just fine. I look down on my way to work thinking I’m going way faster so I pull out life 360 and find out I’m going 20 under what it’s reading. Went back today to be told there’s no way it could be their fault. 2nd car now needing to be taken to the dealership after having work done. Jackson is the only reason this has any stars at all, only one to truly help. Moral of the story, come here if you want an extra put stop to your local dealership
Murphee B
★
☆☆☆☆
5 months ago
Do not go here...!! After they removed my oil filter and oil from my car they informed me that they didn't have regular oil and had to use synthetic blend which cost almost $30.00 more...they also hook your battery up to a tester without permission...apparently trying to pull another scam to sell one of thier high priced batteries...this place is a rip off..!!!! Big O was cheaper...!!! Again , do not go here..!!
G Luttrell
★★★★★
3 weeks ago
Jackson and Joe gave me their full professional attention and I was completely satisfied.
Esterelena Nunez
★★★★★
3 weeks ago
Super friendly and quick! Did everything efficiently and would recommend to my friends & family.
Ash Dyer
★★★★★
a month ago
Anthony was so wonderful and so sweet. Definitely come here they treat you like family
jerome nalley
★
☆☆☆☆
6 months ago
Avoid. They couldn't access the 59.99 oil... So I got the 79.99 one. Checked my door for tire pressure and I have low profile tires and rims. They couldn't add air after I asked because my valve stem pointed straight up. I had a low tire. My car was running hot. They didn't add any coolant even after I asked the clerk looked and said it was fine. I added two jugs after. Incompetent.
Victus McDaniel II
★★★★★
a month ago
Came in with a complete flat tire Jackson and Mark helped me a great deal and got me back rolling with air in all 4 tires
Norma Duckworth
★★★★★
a month ago
Very friendly and professional atmosphere! Knowledgeable and they have the best customer service I've seen in along time!!
Michael Hidge
★
☆☆☆☆
a month ago
I have a 2016 F150 that requires a no slip additive in the rear differential. I was told by one of the attendants that valvoline did have such additive and that it will be used. Come to find out by tech that valvoline does not have such additive. Now off to the dealership to have the job done correctly.
Jada Bell
★★★★★
a month ago
I come To Valvoline Shepherdsville and I get excellent service. I love how I get correct information on my car good or bad and I get fast paced service from Bobby, Jackson and many others. I love My local Valvoline
Jesus Ruiz
★
☆☆☆☆
2 months ago
I don't recommend. They don't know anything. Issue in 2 of my work car, and they said. " wasn't us" just take the money without responsibility. They need workers with more knowledge and responsibility. Better go a dealer for $10 more
James Bunch
★★★★★
6 months ago
My HHR had 17 year old antifreeze and I took it to Valvoline for a flush and fill. I pulled right in and they took my information and started to work in minutes. Staff was professional and prompt. My car was hooked to a pump and all my old was removed and new was installed. I was out in 19 minutes with brand new antifreeze. Price was reasonable and worth me not having to spend a few hours doing it myself.
Brenda Carter
★★★★★
a month ago
Very courteous service. They were able to offer me more needed services that I needed other than just an oil change. I was able to take advantage of some and also set reminders for other services in the future.
