Omar Saleh

★★★★★ 4 hours ago

Chasity Zaire

HORRIBLE, I went for an oil change & a tire repair. I should’ve known something was off, when he told me my tire repair comes with an oil change the INCOMPETENCE!!! So my oil change was completed, but surprise they had to book my truck back in for the SEPARATE SERVICE TIRE REPAIR. Mind you I got to the store at 9/9:15AM on 5/17/2024 they 1st booked my car in at 9:35am according to my texts. Service for the OIL CHANGE started at 10:04AM and was done at 10:38AM. However, it was booked back in at 10:43AM for the TIRE REPAIR. Mind you I’m doing all of this for my nieces graduation that I needed my truck for. So, from 10:38AM I sat there WAITING patiently. And LAINE/LANE, made it his business to come and inform me that my front bumper had been pulled off by the machine that lifts the car. I was told The operator of the machine did not properly do some thing, I later found out that his name is (JOSH). My truck wasn’t done until 12:14PM according to my text. I completed a claim report the day of before I left the store back in MAY 2024. I got all of my info and sent it to DUSTIN my so called adjuster. FOR WEEKS I HEARD NOTHING. A month ago I called that store 34 times trying to get someone to at least reach out to the claim center TO CALL ME BACK & NOTHING. the first time i called i was told that lane was on lunch which was fine, until i never received a call back EVER so i called back 3hrs later only to be told that he was still on lunch. From there yes I became upset, I’ve been hung up on, laughed at, and mocked (HONESTLY) Fast forward 2 months & 3 weeks & STILL NOTHING I actually contacted the police and was told it was a civil matter, understood I left work and went to the store on UNIVERSITY in PEORIA IL. Unfortunately I had to make them call the police on me at the store after LANE hung up in my face again! In store on 7/19/2024! I no longer wanted to speak with him as the Manager or whatever his title is, I asked for the store manager and Laine/lane told me that he was on vacation and NO OTHER MANAGER WAS THERE (another lie, because he offered the assistant manager JOSH that I spoke with only after the police had come.) ASSISTANT MANAGER JOSH LIED AS WELL, he personally assured me that the claim center would reach out to me on a SATURDAY (a weekend, odd right?) I gave the benefit of the doubt and waited until today MONDAY 7/29/2024 & NOTHING I called the store 12 times today and ASST MANAGER JOSH is not in today (this is so sad its comical) people work hard for their things, just for them to tear it up and not want to fix it. I’ve sent emails, I’ve left voicemails, & NOTHING. So I’ll be contacting the CHICAGO BAR FOUNDATION SOON!!! DO NOT TRUST THEIR INCOMPETENCE WITH YOUR PROPERTY….GO ELSE WHERE DO NOT USE WALMART FOR ANY AUTO SERVICE THEY PLAY AROUND WAY TOO MUCH, WORK PLACE FUN IS ALL THEY CARE ABOUT!!! HORRIBLE HORRIBLE HORRIBLE!!!
★☆☆☆☆ 6 months ago

Yolanda Wallace

★★★★★ 9 months ago

Cee Dog

★★★★☆ 10 months ago

Antoinette King

★★★★★ a year ago

Kylie Rathmann

I helped an employee who was stranded with a shredded tire. Took him to buy a cheap tire and then took it to the Auto Center where they had a very difficult time getting the rubber off the rim. Jason took on the challenge and did not give up. Took a while, but he got it. Loved his determination. Thanks Jason!!!
★★★★★ 2 years ago

Rayvond Earns

I brought my car there to get my rear driver side tire sealed because I had a slow leak. The tech they had couldn’t get my tire off my rim but said they could seal it without removing the tire completely from the rim by breaking the bead and putting bead sealer on the rim. After they got done the tech was backing up my car and ran into another car in the parking lot. A couple days later the same tire is leaking and my bumper is cracked and scratched. I take it back to them complaining that the tire still is leaking. The start telling me they’re not able to do my tire because it’s aftermarket rims. And it doesn’t fit their tire machine. But here’s the crazy part it’s a stock 16 inch rim and they already had it on their machine just a couple days prior. I take it to another tire place and they said Walmart never sealed my tire the first. They had no issue removing my tire and sealing it.
★☆☆☆☆ 2 years ago

Jim Gysin

A great team took good care of me. No complaints whatsoever.
★★★★★ 2 years ago

Voicy Laws

Wonderful service in the auto care center! I went in for an oil change and I was in and out within 30 minutes, just like the young man said. I wish I knew the names of the young man that took care of me at the register and the name of the technician that took care of my car. Excellent service and both gentlemen were nice and polite. Thank you for great service!
★★★★★ 2 years ago

Deja J

Been closed every time I come. I check their hours first EVERY TIME but they’re never open. Terrible service. I just need an oil change
★☆☆☆☆ 2 years ago

cortes fisher

★★☆☆☆ 2 years ago

Alicia W

★☆☆☆☆ 3 years ago

Chris Branstetter

★★★★☆ 3 years ago

Ryan K

Why do they have a phone line if they never answer.
★☆☆☆☆ 3 years ago

jayson kohtz

Be careful when going to places like this they love to upsell and will definitely try
★★★☆☆ 4 years ago

Corey Gordon

★★★★★ 4 years ago