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About Business
For professional Car Repair care in Peoria, IL, Peoria, look no further than Walmart Auto Care Centers. Their team excels at delivering top-tier results for Auto repair shop, Auto care products store, Auto parts store and related Car Repair needs. Their customer-centric approach has earned them a 3.8/5 rating based on 80 pieces of feedback. They have become an integral part of the Peoria, IL community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Peoria, Walmart Auto Care Centers is ready to assist with your next project or repair.
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Google Reviews
Derrick Howard
I had my engine serviced at Walmart in the past the people there are nice and unfortunately they are the most friendliest
Out here exploring
Very long, wait plus customer service seemed a little overworked. The price for the tire wasn't so bad, compared to some other other places. Lol
Chasity Zaire
HORRIBLE, I went for an oil change & a tire repair. I should’ve known something was off, when he told me my tire repair comes with an oil change the INCOMPETENCE!!! So my oil change was completed, but surprise they had to book my truck back in for the SEPARATE SERVICE TIRE REPAIR. Mind you I got to the store at 9/9:15AM on 5/17/2024 they 1st booked my car in at 9:35am according to my texts. Service for the OIL CHANGE started at 10:04AM and was done at 10:38AM. However, it was booked back in at 10:43AM for the TIRE REPAIR. Mind you I’m doing all of this for my nieces graduation that I needed my truck for. So, from 10:38AM I sat there WAITING patiently. And LAINE/LANE, made it his business to come and inform me that my front bumper had been pulled off by the machine that lifts the car. I was told The operator of the machine did not properly do some thing, I later found out that his name is (JOSH). My truck wasn’t done until 12:14PM according to my text. I completed a claim report the day of before I left the store back in MAY 2024. I got all of my info and sent it to DUSTIN my so called adjuster. FOR WEEKS I HEARD NOTHING. A month ago I called that store 34 times trying to get someone to at least reach out to the claim center TO CALL ME BACK & NOTHING. the first time i called i was told that lane was on lunch which was fine, until i never received a call back EVER so i called back 3hrs later only to be told that he was still on lunch. From there yes I became upset, I’ve been hung up on, laughed at, and mocked (HONESTLY) Fast forward 2 months & 3 weeks & STILL NOTHING I actually contacted the police and was told it was a civil matter, understood I left work and went to the store on UNIVERSITY in PEORIA IL. Unfortunately I had to make them call the police on me at the store after LANE hung up in my face again! In store on 7/19/2024! I no longer wanted to speak with him as the Manager or whatever his title is, I asked for the store manager and Laine/lane told me that he was on vacation and NO OTHER MANAGER WAS THERE (another lie, because he offered the assistant manager JOSH that I spoke with only after the police had come.) ASSISTANT MANAGER JOSH LIED AS WELL, he personally assured me that the claim center would reach out to me on a SATURDAY (a weekend, odd right?) I gave the benefit of the doubt and waited until today MONDAY 7/29/2024 & NOTHING I called the store 12 times today and ASST MANAGER JOSH is not in today (this is so sad its comical) people work hard for their things, just for them to tear it up and not want to fix it. I’ve sent emails, I’ve left voicemails, & NOTHING. So I’ll be contacting the CHICAGO BAR FOUNDATION SOON!!! DO NOT TRUST THEIR INCOMPETENCE WITH YOUR PROPERTY….GO ELSE WHERE DO NOT USE WALMART FOR ANY AUTO SERVICE THEY PLAY AROUND WAY TOO MUCH, WORK PLACE FUN IS ALL THEY CARE ABOUT!!! HORRIBLE HORRIBLE HORRIBLE!!!
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