About Business
Walmart Auto Care Centers brings expert Car Repair solutions to the local community in Arvada, CO, Arvada. From Auto repair shop, Auto care products store, Auto parts store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Arvada, CO appreciate their attention to detail, leading to a consistent 3.0/5 rating from 106 reviewers. By focusing on the specific requirements of the Arvada, CO area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Arvada, CO and beyond.
Google Reviews
Ed Phelan
★
☆☆☆☆
6 years ago
Waited in line at auto center 20 minutes just to be told I'd have to wait 2 hours for an oil change. Neither oil change stall was in use the entire time I was there and if counter guy was any slower he'd be standing still. Someone who knows how to type would be great. Won't be coming back here.
DLouieV Vermilye
★
☆☆☆☆
2 years ago
Car sounded strange after oil change so I researched to find out that way to much oil was added and that’s detrimental to an engine. That can total a car. It’s very bad and if I didn’t notice the car could brake down on the road and this was after waiting over 2 hours to get it done and they charged more than expected.
Daniel Geonetta
★
☆☆☆☆
3 years ago
I called before arrival and spoke with female employee. Was told that tire can be mounted in to rim. I did not need mounted on the vehicle. I arrived at 5:45pm on Oct. 27th, 2022. Paid for one tire. Was then told by Manager Aaron that they close at 6pm. There service sign said 7pm. Was informed that they have to cleanup and had one vehicle getting oil change. The oil change would take 45 min. And he was not gonna work any more after to put tire on rim. My car is AWD AND DROVE 18 Miles to get there. So was left in parking lot with new tire and old tire on rim for me to figure out. In the meantime he was able to help someone with there flat tire while I waited for store manager that had been requested 3-4 times and had not arrived to hear my complaint. The. Manager was full of excuses about closing at 6 not 7 like advertised. Has manager not willing to help now stranded customer And sent me packing with new tire and no way to get into my rim so I can install. Aaron is full of excuses and would leave you stranded rather than be responsible and take extra 20 minutes to make sure my new tire was out on rim. But is one oil change and cleanup time witch to him ends at 7. Then he has to go home cuz as manager he doesn't work a minute over his schedules time. But in reality they are open till 7. Was to lazy to mount to rim and rather leave customer stranded then do his job and maybe stay 10 more minutes. Wow, I hope Walmart pays u good to for your excuses. Way to lead the way for your staff that watched you give excuses as to why you close at 6 not 7. To clean lol. Worst excuse I've heard for auto technician. Hope this review gets to your supervisors cuz you are poor excuse for auto tech and manager. Had a full hour for one oil change and mount one tire to a rim. But rather give excuses and lies to do one less thing on your shift today. God forbid the manager has to work lil late lol. Must be only manager I know if that can't work one minute late lol. Hope u get home in time for your scheduled time to eat, and play video games .
suzanne reed
★★
☆☆☆
3 years ago
This used to be my go to for simple maintenance. Not anymore. The last time I went in, I was told oil changes were appt only. This time I called to an appt and was told first come first served. I got there right at 7am and was told they couldn't help me because they were down a tech. I was told to come back in 20 minutes. I did and other people were being served. I should mention the guy behind the counter was the same one who said appt only, first come, then come back. I needed my airfilter changed and was assured it was in stock. I requested the old one back. TWO HOURS later, my car was done and I was handed my oil filter. I explained to the tech I needed the airfilter. The same guy behind the counter told the tech team "oil filter." She took out the old one, came to me and said they don't carry my size but if I wanted to get one from auto zone, she'd put it in. It all comes back to the counter person. He is condescending and clueless. NEVER.AGAIN.
Bruce K
★★
☆☆☆
6 years ago
I have been here three times over the last two months to get a simple tire rotation. The first time, none of the staff showed up for work. Second time, only one person was at work, so did not wait. Today, they have two certified staff, but by 9:00, were not at work yet, so I left. I will not be returning, since it is not worth the effort.
Futchness13
★★★★★
6 years ago
We took advantage of the Black Friday Tire sale on Friday. We purchased our tires, they held onto them for us and scheduled us an appointment on Sunday morning. I was there 10 minutes early and they were done within the hour timeframe the service manager gave me. Each experience was pleasant and they did a wonderful job on our tires. I didn't catch their names but I think 2 were techs and 2 were associates that assisted us. My only complaint is that there weren't visable name tags, I would like to have been able to give proper credit to those who help us. We prefer to shop at this Walmart even though we have one 3 blocks from our home. Great job and keep up the great customer service!
johN Döë
★
☆☆☆☆
2 years ago
Went in for an oil change they printed me a sheet that’s has my cars info , my miles my engine lights, mind you this is printed on the paper. And after 3 hours of waiting around I go in to get into my car and it doesn’t move the the transmission light is on, I asked to see the paper they printed and they wrote with pen transmission light was on already. Come to find out they drained my transmission fuild and tried to cover it up by staying my transmission light was on already. After arguing with them for hours I made a claim and they paid for a brand new transmission service but since then my cars been shifting hard. Don’t allow these high schoolers to work on your car unless you want more damage.
Nick Bennett
★
☆☆☆☆
3 years ago
I used to get my oil changed here, but the last time I brought my car in I was made to wait 20 minutes in line before being rudely informed that there was a 3 hour wait for an OIL CHANGE!!!! Like, maybe tell the customers in line there is a 3 hour wait, instead of having them just stand there wasting their time. So I gave this place a break for a few months, but then decided to give them another chance, as every business has an off day once in awhile. Guess what, it was just about the same story today! I waited in line again (not too long this time) to have the cashier roll her eyes at me when I asked how long it would take for an oil change. 2 hours she informed me, for a dang oil change, that's just unbelievable! I wouldn't mind waiting an hour, as then I could get some grocery shopping done, but any more than that is just unacceptable for an oil change! This place either needs to hire more mechanics, or just quit offering oil changes altogether. I went right across the street to Jiffy Lube, and they knocked it out in 20 minutes. I also drive for a living, so I get a lot of oil changes, and this is hands down the Worst place to go!!
Carl D
★★★★★
4 years ago
Needed an oil change on a Sunday afternoon. Friendly service. Quoted an hour for an oil change that ended up only taking 30 mins. Full synthetic oil change came out to $62 total which is a pretty good price compared to other places for full synthetic. They had an indoor and outdoor waiting area, very spacious. Overall great experience.
Nathan Rumley
★★★★★
a year ago
Installed 4 new tires quickly and are well balanced. Staff treated me well and tires good price during black Friday deals.
Joshua Anderson
★
☆☆☆☆
2 years ago
My parents were going to pay for my tires due to the holidays being a bit tight. Walmart states it's policy not to accept phone payments. Whatever, I get it. Credit card fraud is a thing. I told them I would figure it out. I had already confirmed that I wanted to have this service so I thought we were cool. I meandered around the store for a little over an hour looking at the toy section and various Christmas stuff, no calls, no pages. I start to get a bit antsy and I head back to the auto center. THEY HADN'T EVEN STARTED YET. I had gotten confirmation on their app, hadn't said a single thing about waiting. They apparently just sat there... for over an hour... and made absolutely no effort to contact me. I can understand being confused. But then making no effort to contact me to clarify? My gods.
Roberto Villatoro
★★★★★
3 years ago
Got a set of 4 tire put on my vehicle and headlight restoration. Wait was long but totally worth it. They did a great job. This location has one of the best auto care center techs in the area. Great job and i hope you keep the good work! Ps. Wait times are understandable if the job gets done correctly. So people dont hate.
Zach
★
☆☆☆☆
a year ago
Horrible customer service! I came in for something simple I had scheduled and had to deal with the cashiers attitude whose name I believe is Geneva. I understand if you're having a bad day but I was nothing but nice to this lady and not only was she rude but she didn't perform her job correctly. If Walmart actually wants feedback I can elaborate more but I won't be taking anymore cars here if I have to deal with that nonsense.
Karen Holguin Guzman
★
☆☆☆☆
a year ago
Horrible customer service. I had just arrived and there was a man who told me to move my car. I did so, and I asked for a tire change and he told me that it would take hours for me to get serviced. I asked how long exactly and he said that it was by appointment. Mind you, they were not busy and I just left disappointed.
Scott Speer
★★★★
☆
Edited a year ago
9.18.24 update... I came here last month and the service was outstanding I gave them a five-star I made an appointment yesterday to get my oil changed for 11:00 and they didn't even take my car in until noon, needless to say I was not very happy but I did have a chance to talk to coach Angela who took care of things and treated me right and I did get to talk to the general manager Frank in the address my concerns and took care of things . This is the reason I'm adjusting my rating on them from a five star down to a four star animal get them another chance to redeem themselves This is far and away The Best service I have received from any of your Automotive centers. Jordan and Jody were outstanding, they had my vehicle in and out in an acceptable time. You can see from my history that I travel all over the country and try to use Wal Mart for my oil changes, unfortunately I usually leave disappointed but this place set an example for what all Automotive Centers should strive to be!
Kris Wagner
★★★★★
a month ago
The guy working behind the counter was Awesome. Great customer experience!!!
James Not ond
★★★★★
2 months ago
People bag on Walmart but I don't think Safeway treats its workers any better. Might as well get stuff a little cheaper and Safeway doesn't even do Auto.
Wi St
★★★★★
6 months ago
Great experience all around. Friendly, helpful staff! The tires were reasonably priced and the techs did a great job in a timely manner!
Aaron Cervantes
★
☆☆☆☆
2 years ago
3 hrs to put on one individual tire on and I had to remove the tire off my truck since it's 4wd in the walmart parking lot due to policy ?!?! hire more f ING people if have to take that long they told it it would be hour and half to 2 hrs
Niles Ludwig
★★★★★
3 months ago
Been here a few times for oil changes and most recently for tires. Painless experiences and Jody is always prompt, friendly and knowledgeable every time.
