West Rocks Shell

dolankristin

★★★★★

5 years ago

Great service. Kind mechanics. Reliable and honest.

dretta Harrod

★★★★★

2 years ago

Got an oil change quick an reasonable price

Paul Gorman

★★★★★

6 years ago

Larry was really personable and knowledgeable. He's exactly what you want in a repair shop, honest and fair.

Diana Carpio

★★★★★

7 months ago

Very professional and honest. Great service

Becki Kay

★★★★★

2 years ago

I can't thank the people at West Rocks enough for their kindness, professionalism and patience with me AND my sad old car.... They took the time to find the problem and get it fixed. Quickly and painlessly. Thank you! Thank you!

Antonio Cammarota

★★★★★

3 years ago

So hard to find a trustworthy place to work on your car. I went to a mechanic for a noise coming from under my car. They gave me a quote for the entire exhaust system. but when I came to west rocks and they only quoted for what I needed to do To fix the issue.

M Duff

★☆☆☆☆

Edited 2 years ago

UPDATE 5/15: didn’t bleed the system properly. Had to do roadside emergency repairs. $1300. These jokers really did a number on us. 4/15:NOT good. At all. Repair took twice as long as promised, cost >2x the estimate - they never said they were going to exceed the estimate - and were rude as well! 0 for 3 in my book. Lots of better places nearby - AVOID.

Taylor Allen

★★★★★

a year ago

I recently had a horrifying experience directly in front of the Shell station on route 7. I do household management and had two children ages 5 and 7 in my car when my serpentine belt went and the car shut off at the light during rush-hour traffic. The gentlemen in the shop was nice to help me since I no longer had power steering to Maneuver the car while in rush-hour traffic to The parking lot of the establishment. The owner or manager allowed me to leave it there since now I couldn’t do anything with it because there was no power until AAA picked it up. Nicest shop I have ever been to in my life had the bell I would’ve had them fix it right down in there. Thank you so much for your time and patience, I recommend these gentlemen to anyone!

Mike Salatino

★★★★★

a year ago

West Rocks Shell/Norwalk CT was very easy and friendly to work with in getting a quote, setting up an appointment and having them replace my front brake pads at a more reasonable price than any dealership.

Derek M

★★★★★

2 years ago

West Rocks Shell was recommended by a friend... and now have been there 5x or so over the past year for my two cars. Cannot be more pleased - particularly with their honesty and fair prices (and - goes without saying - work done right. Not going anywhere else anytime soon. I've only done a few google reviews... but was so pleased this past week that I felt compelled.

Wendy Bacas

★★★★★

a year ago

The guys at West Rocks consistently provide excellent service! I won't take my cars anywhere else. Very trustworthy and always take care of my children and me. They have answered more than one panicked phonecall and always provide top notch service with a full explanation of the charges. They always try to give me a low cost option as well which is very much appreciated. Best service station around!

Christy Maddox

★★★★★

6 months ago

We pulled into the station right before heading on a long road trip with my three kids and Kevin helped us fix our dvd player, he spent a long time trouble shooting and helping us it was very kind and helpful. Thank you Kevin!!

Joel Jimenez

★★★★★

a year ago

The guys over at West Rocks Shell took excellent care of my car. I had an emergency situation with my oil pan on my 2018 BMW X5 35i and they gave me a solution that saved me thousands of dollars. They also work extremely quick from when I dropped my car off I was back picking it up within 2-3 hours. Excellent work and would recommend everyone to their shop! Very honest and hardworking people. I will be back for any work needed on my car. Thank you!!

Jane Frost

★★★★★

7 months ago

My car broke down just at the corner of West Rocks Shell. Kevin ordered the parts quickly and the repair was done immediately. This was the best expensive ever at an auto repair shop!

Karen Chase

★★★★★

8 months ago

When I pulled off the Merritt Pkwy I was in a panic as my car was making noises I’d never heard before. Not knowing where I was I came across White Rocks Shell accidentally. Kevin immediately diagnosed the issues, fixed the problems and I was on my way. He and his staff were extremely kind and caring. I can’t thank them enough!