Justin Montoya

I was charged $1,700 to fix a coolant leak in my vehicle. After 7 days, my car was “fixed” and it leaked worse than before I took it in. Irvin replaced the water pump and thermostat housing as he said he witnessed it leaking, but it was in fact the water inlet leaking in top of the thermostat housing. I took the car back to the shop everyday for 7 days and air in said he could not locate a leak. I had to find the leak myself. Irvin then agreed to order the part that needed to be replaced stating that the part was old brittle and plastic (which tells anyone with half a brain that said part should have been replaced with the water pump/thermostat. I had to wait a week for that part to come in. Conveniently, his shop was broken into when I was to drop the car off, the part for my car was stolen in the break in. At this point, I was told to come back in a week and drop the car off on a Saturday, after multiple attempts to verify he had the part, he stopped responding. I now live in Bozeman, so I drove to Billings to drop the car off expecting to get an answer, hopefully a fixed car. Irvin told me the part wouldn’t be in until Wednesday. Made an appointment to drop the car off the following Saturday. I drove back to Billings from Bozeman and Irvin said he was not able to get the part from the dealership. By this point it has been 2 months since I paid $1,700 for my car to be worse off than it was before taking the car to him. I have returned the car to him over 10 time. I told Irvin I would be leaving honest reviews about my experience. Disputing the charges and/or taking him to small claims court if he would not fix the vehicle he failed to repair for a premium price. He responded with he would not be talked to like that, and told me I could find someone else to fix my car. I will be reporting him to the better business bureau, filing a civil case and leaving reviews everywhere possible. I hope this helps other people avoid his unprofessional and unethical business at all costs.
★☆☆☆☆ 3 months ago

Antawn Ricardo

Place has lackluster knowledge of the work they offer not only is this business dishonest they are fraudulent and will not fix anything you bring them
★☆☆☆☆ 5 months ago

Kyle lefeave

Do not waist your time here. Lazy sad excuse of a shop. Better of setting your money on fire.
★☆☆☆☆ 5 months ago

Jill Hammond

Got my AC working better than ever! Great service!!!
★★★★★ 6 months ago

Brittany Watson

Definitely recommend this shop! They got my car in the same day, fixed my ac and charged a very reasonable price!
★★★★★ 6 months ago

Joel Graf

Highly recommend, he’s fast, and fair, and affordable!
★★★★★ 6 months ago

James Harris

This place is best described as a chop shop.
★☆☆☆☆ 8 months ago

Antonia

Not only were they unprofessional but extremely untrustworthy. Would never recommend them. Super shady about anything they replaced and wouldn’t give me a receipt for any work done.
★☆☆☆☆ 8 months ago

Zackary Harris

★☆☆☆☆ 8 months ago

James Loechel

Very friendly people. They go above and beyond.
★★★★★ a year ago

Timothy Thomas

Really down to earth people
★★★★★ a year ago

Waylon Rickford

Changed tire in short time needs 👍🏼
★★★☆☆ a year ago

Jaxon Jarvis

Ervin and his crew have always gone above and beyond for me! And IF and WHEN there is ever a mistake he handles it immediately and efficiently. DEFINATELY recommend wicked for vehicle repairs and that goes for diesel engines and gas.
★★★★★ a year ago

George W

★★★★★ a year ago

kody w73

★★★★★ a year ago

Tulley Brown Presnell

INCREDIBLY helpful on the phone!
★★★★★ a year ago