A2Z Total Car Care

Latonya Law

★★★★★

5 years ago

Jay and his crew are The Best in Town! Hands down! Good customer service and quality work. They tell you the truth about what repairs you need. And efficiently and professionally get the job done. Say hi to Yoshi when you visit 😉.

Risa Watson

★☆☆☆☆

3 years ago

The owner is unprofessional and obviously have had a bad experience servicing woman drivers. I turned down service from him months ago due to being over charged for replacing a radiator by like $40. My damily mechanicfixed the issue i had and advised that i not do business with this shop. However, My younger sister uses his services and I was informed of him not fulfilling a warranty he convinced her to purchase and became belligerent with her and slammed money in her face for simply explaining what she KNOWS is wrong with her car. WHO SHE RECEIVES SERVICES FROM OUTSIDE OF YOU IS NOT YOUR BUSINESS. . If this is how he does business with women, he needs to be reported to the BBB

Rebecca Brown

★★★★★

5 years ago

Jay and his team are knowledgeable, professional, and honest. He explains everything clearly and goes the extra mile to help his customers. Great mechanics can be hard to find - I found them at A2Z! We will only take our vehicles to them in the future. Highly recommend.

James

★★★★★

5 years ago

Great, professional, fast service and fair pricing. Didn't try to convince me to upgrade to more expensive parts, was able to figure out and fix an issue that I've been having with my car starting (it was due to an aftermarket security system that was on the car when I bought it). Not only did he fix the starting issue, he reprogrammed my remote so that the remote start actually works now. He guaranteed that if I run into the starting issue again, he'd fix it free of charge. I highly recommend this shop. I'll be taking my second car to him in the near future.

Eliah Weldon

★★★★★

5 months ago

I always get quick feedback and the problem fixed quickly I like going here !

David Richardson

★☆☆☆☆

Edited 2 years ago

000 stars This shop is a no good shop please do not take you car or truck here the 2 guys that work there are crooks and liars!!!!!!! My truck was running better when I dropped it off . If there is anyone that had a bad experience here at a to z please contact me because a shop like this should not be in business I will do what I can to shut them down I'm starting with the better business bureau and I have an attorney ! please contact me if you have been belittled ,yelled at ,cussed at ,threatened etc. I told Jay I'd pay now and I want my truck now and he would not give me my truck had an excuse I can't let your truck leave until he fixes it. This jay is a talker he makes you feel all warm and fuzzy inside but really he's a bad business man ! Please do not go here !

Jonathan Caughron

★★★★★

5 years ago

Went for the first time for an inspection and will definitely go again for any other car needs. The owner is very courteous and has the mentality to only fix what the customer wants. He didnt try to sell me on any other repairs that I'm sure my car needs. Work was done in a timely manner too. Once the part I needed came in he blocked out time for my repair and it was done in 30 min. Highly recommend going here!

joseph padgitt

★★★★★

2 years ago

Jay is by far the best mechanic I’ve ever had. He’s clear and concise when letting you know what’s going on with you vehicle and sets a perfect game plan with you! His team is very professional as well, definitely recommend his as your mechanic!

michael vinson

★★★★★

2 years ago

I have a 2001 Mercedes SLK230. Jay fixed it in an hour. Great service and knowledge.

Nepri Kin

★★★★★

2 years ago

Great service, great staff! I have taken my vehicle to Jay twice, once for a complete overhaul and then getting some holes plugged in my tires, and both times Jay was able to get to get my vehicle in his shop and get everything fixed like new. I will always bring my vehicle here for future upkeep. The service can't be beat!

Vincent Jones

★★★★★

3 years ago

Jay is so knowledgeable when it comes to your vehicle he goes into detail about any issues and his turn around is great, there is a review about him treating women badly, that is further from the truth. I am a women and I have had multiple interactions with Jay and he treats me with the up most respect don't let that review scare you from getting your car serviced by one of the most honest and reasonable auto repair shops around. I will never take my vehicles anywhere else.

Eric Daniels

★☆☆☆☆

Edited 2 years ago

I booked an appointment for this morning to have my brake rotors resurfaced. The mechanic told me he didn't have time to service my vehicle, quoted me 3 hours for the work and told me to go to another shop if I wanted to wait for the vehicle. Not worth the hassle to get onto the schedule. Update: the mechanic originally quoted me between 150-200 dollars and between an hour and an hour and a half to do the job over the phone. When I arrived early for my appointment, he treated me as if he didnt even want my business and within 10 minutes was telling me to go to another shop. I was told that instead of resurfacing the rotors as requested, he would rather just replace the rotors, that the rear rotors needed resurfaced and that it would cost almost 400 bucks with a 3 hour wait and no waiting room. Horrible customer service and a tiny, cramped parking lot. Not worth anyone's time or money. Take the advice the owner gave me and just go elsewhere. Update: Midas was able to resurface all 4 of my rotors, without replacing anything, for just the cost of labor and that completely resolved my complaint! This guy is a ripoff artist. Stay far away from A2Z Auto!!

Marnee Shope

★★★★★

4 years ago

Jay is solid all around. Good human and good at what he does. He seems to have an intuitive relationship with cars, which as far as I know, only comes from passion and comprehensive knowledge. I asked him to look over my car like he would for his most favorite grandma. My car is used for work and it’s important to me it presents nice and runs well/safe. I feel safe and confident to be in my car again. He also fixed my bumper that was damaged. Turbo isn’t too bad either ; )

Kevin Sykes

★★★★★

3 years ago

Pretty good shop I was in and out had wheel bearings changed on my car. I got a pretty good deal cheaper than everybody else and the work was done super quick. I read some of these other reviews and what I can say is the man is a cut through the chase kind of guy, straight to the point a no bull***t guy just like me. So yes to the type of people that feel like they need a safe space he's not going to hold your hand. But if you need something fixed he'll get it done quickly and it's about the best prices around. I definitely recommend.

Taylor Denmon

★★★★★

5 years ago

I received an oil change on my S550 and had some concerns about my front end. They ran a diagnostic check and in addition performed a thorough check to be sure. Both Jay & James are very knowledgeable, professional and pleasant.... I like how they will explain and go into great detail regarding your car. Jay is running a very honest & respectable business and I love that about this shop. His prices are very competitive, in fact they are really reasonable and it shows he is not in the business of sticking people up.

Autumn Willis

★★★★★

3 years ago

Jay serviced my brakes a bit ago and I was recently reminded of how awesome my experience was at A2Z when I recently recommended him to a friend! I was recommended to Jay by a coworker and he absolutely exceeded my expectations. His pricing was incredibly fair, he was very thorough when explaining my options and his timing was quick and accurate to how long he said the repair would take. I felt completely comfortable and never once felt like I would be pushed to pay for something that wasn’t necessary. I would absolutely head back over to Jay for any of my future auto needs (and to see Turbo!) and will continue to recommend him to others. Thanks Jay!

Jase Hollingsworth

★★★☆☆

6 months ago

I was walking to the gas station late the other night with my spotlight. Shining the pathway, when I see the silhouette of a man standing behind the fence to this business holding a AR-15 style firearm. So I waved at him and announced myself. Pure silence. So I called out "heyo, I see you over there" again pure silence "so I said "get off your high horse, ya don't get to kill anybody tonight" well little did I know that would not be something this dude wanted to hear. This dude starts RANTING about protecting his property while he chambered a round. And proceeded to come on the outside of the gate gun in hand. Wouldn't even take the time to hear that I'm just walking to the gas station. Yes full on Brandishing his firearm in effort to scare me? Dude, it's was 2:00 in the morning on a Thursday. What kinda owner chases a member of the neighborhood with a firearm in hand... Listen I completely understand wanting to make sure your livelihood is all safe. But maybe stay off the tweak while on watch duties..?