Aqua Clean Car Wash

Quinton Vader Taylor

★★★★★

5 years ago

Javier aka the guy who checks your vehicle in is amazing. I’ve been coming here for 2 years and his unmatched memory of the vehicles and his suggestions of what I would need is far superior than any other people who’ve been in the position when he’s not at work. I am always in a great mood after talking to him and he sets the tone for the business and I’ve yet to be disappointed and I truly feel he doesn’t plan on disappointing anyone. He is the pinnacle of customer service and you should never let this guy go and surely compensate him for the level of excellence he brings to the table. Yes the other portion of the team is great but he is by far the gold star winner of the year.

A M

★★★★★

4 months ago

Car wash technician Jose was amazing. He is so kind and hard-working. Made sure the windows and the dash everything looked sharp and clean. I will come back because of Jose. God bless him.

Ana Nosal

★★★☆☆

6 months ago

In a pinch, totally worked. I got the pricier car wash service because my inlaws are coming in from out of town and the inside needed a more in depth cleaning. It was quick which was perfect, the vacuuming was done well, the other stuff? Less than ideal. There were finger prints on the screen of the console and I had to go back with a towel to wipe areas down that were not done. I'll give it another go maybe, but will get the cheapest.

Wheeler Runyon

★☆☆☆☆

a year ago

Just paid $32 and they didn't clean the interior like you would expect for that price. Save your money and get the basic. Not worth the price.

Nikki S

★☆☆☆☆

2 years ago

This is my last time coming here. I get the Tidal Wave every time, which is their most expensive wash. Every time, they miss the mark. It's the closest to my home, but not even worth the convenience. Dirty wheels, doors, windows, center console, steering wheel... you name it. They always miss. They barely even try.

FW S

★☆☆☆☆

4 years ago

I used to go to the La Mesa Aqua Clean Car Wash when I lived there. I moved to Eastlake and have brought my car to the Chula Vista location twice. First time I got the blue atlantic package and asked the guy up front if they wiped down the center console, and he informed me they do. When the car was returned, they did not and I had some dried up water spots on the front bumper which I let slide. Today was my second trip here. I got the tidal wave package this time and the photos attached are the aftermath of their service (or lack thereof). The front bumper and center console were not cleaned and to top it all off, the conveyor belt snapped the stem off one of my tires instantly deflating my driverside front. The employee who finished cleaning up my car informed me that my tire was flat, and it certainly was not on my way over. I immediately noticed the snapped stem, flagged down the closest worker (who turned out to be the manager) and told him what happened. He immediately took an accusatory tone saying that the cameras do not lie and said that I was being difficult despite giving me "options". The options he provided me were to move my car about 15-20 feet on a complete flat, risking damaging my sidewall so I could change into the spare. I never once raised my voice or anything and had witnesses to prove it. The manager got an employee to change into my spare so another employee could take the damaged tire to first Pep Boys, then decided Costco was the more viable solution. After the employee jacked my car up, put the spare on, and hand tightened the lug nuts, I asked if he torqued the lug nuts to which he responded, yes. I was holding the lug nut wrench the entire time, so he lied. I waited 2.5 hours while waiting for that to be fixed. The tire was brought back fixed, the manager offered to run it through the wash again and detail it again, which I fully appreciated, however the center console was still dirty and the front bumper was still the same. When all was said and done, the manager never apologized for the accusatory tone he took with me, called it a misunderstanding, and that his machinery or employees would have never caused the damage. They had two opportunities to properly clean my vehicle to the standards which I paid for and failed. The acknowledgement of fault was in his actions to me but I will not be returning.

Izabela Siewe

★☆☆☆☆

4 years ago

This is now my third time going to this car wash paying extra and they forget something EVERY time. Today, it was tire coating even though I picked a package that includes it. It doesn’t matter what package you get because they will clean your car the same every time. I just got home and inspected the car to find sand all over. Take a look at the pics. They didn’t even wipe the backseat car door holders. I’m now wiping down my own car after paying someone to do it. Time to look for a new place!

Mauricio Nieto

★☆☆☆☆

10 months ago

Typically they do pretty good. But most recently they’ve been missing a lot of areas. There’s been a smudge on my windows for the past two times that I’ve taken my vehicle. Also, they completely missed my center console the recent time I went. It was left super dusty and dirty. In the past they broke 2 of my volume knobs. I chose to overlook that since they were plastic and seemed flimsy but now with everything accumulating, it’s getting out of hand. It’s around the corner from where I live but now am choosing to drive further for more attentive service. My tips went from $10 a visit to “damn… I paid too much for this car wash.”

Angelica Denise

★☆☆☆☆

2 years ago

I could give them zero stars. Worst car wash I’ve been to. To begin, they leave your car filled with dust even after paying for full service, exterior and interior. They don’t notify you when your car is ready so if you’re not paying attention you could be sitting in the waiting room for quite a while. I took my car to wash there for the convenience of them doing all the job but let me tell you, you’re better off taking it somewhere else, vacuum and clean it yourself. Do not recommend this car wash. Save yourself the money and time.

Spencer Goodwin

★★★★★

9 months ago

Got the cheapest interior/exterior option they had for around $24. My van was super messy inside and out. They went through once and started wiping it down after the wash, and someone thought the inside needed more vacuuming so they sent it around for more vacuuming. I really appreciated the extra effort and the van ended up super clean. Definitely coming back here

Anna K.

★★★★★

9 months ago

I’d like to give feedback to the front line personnel, specifically Javier. I didn’t realize and appreciate fully what he does until the business hired one more person for the same position. Now I see the difference. As the first person who you meet when coming for a Carwash, Javier is doing an amazing job as a face of the business. He makes me feel welcomed and valued as a customer and I want to come back again, not just to wash the car, but also for the friendly, home-like atmosphere. Cashiers are also great and friendly girls. Some of the regular guys who wipe the car, also put effort into recognizing me and learning the “little” things about my personal preferences, for which I am truly grateful. When it comes to everyday businesses within the community like Carwash, shoe repairs and etc, personal touch from the staff does matter a lot. I’d like to thank the owners for keeping their staff happy, so they continue to take care of us daily.

Shaun Jackson

★☆☆☆☆

a month ago

This place stole money out of my car. Said they couldn't see anything on camera. 60 bucks!!! 3 20$. Its ok!!!

gfre bed

★☆☆☆☆

2 years ago

Same thing each time, I’m done. $21 usd not worth it. I’ve gone there 5 times, save your money and go else where. It’s just dust and it’s dirty and they don’t clean it. The manager does not care.

One1 Lux

★☆☆☆☆

7 months ago

Didn't get the service I paid for. Inside car was not clean and windows were streaky. No air freshener offered. There excuse was I didn't ask when I paid. They offered me to comeback nope I am good.

Bianca Piche

★☆☆☆☆

4 years ago

My car came out worse than when I went in! Every time I come, my truck is never attended to properly. I sit there and watch them dry it and literally only 1-2 people work on my lifted truck while other small cars have 3-4 people working on them. By the time they dry one side of my truck the other side is already dry! Look at this picture of my back window, they sprayed window cleaner and forgot to clean it off! I had to go back there and clean it myself. There was small pieces of trash on my dash, and the seats were not vacuumed. Not coming back here again.

Frank Myers

★☆☆☆☆

7 years ago

That is not foggy that is dirt still on the car. This was the worse car wash I have gotten. The guys were nice, but I would have liked a clean car after I paid $24.95 and they did not even clean the inside and the mats still had dirt on them. I will never go to this place again

Angela Armstrong

★★★★★

a year ago

This place is amazing. I was there earlier this morning. The cashier and the guys who checked me in did not disappoint. They did an amazing job, were very helpful, and so friendly!!! Thank you for the great car wash guys! 03/19/25