About Business
ATS Automotive is a leading Locksmith specialist serving the Cedar Rapids, IA, Cedar Rapids area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Car repair and maintenance service, and other Locksmith tasks. Boasting a solid 4.8/5 rating from 123 verified reviews, their reputation precedes them. As a locally-owned business in Cedar Rapids, IA, they are deeply committed to providing honest and reliable Locksmith support to their neighbors. If you are in need of Locksmith assistance, we invite you to reach out to them today or visit their location in Cedar Rapids, IA.
Google Reviews
Jessica Sullivan
★★★★★
9 years ago
We ended up with a flat tire on Christmas Day, we called Triple A and they dispatched ATS Automotive to come and put on the spare. We still have 5 plus hours of travel to go today so we asked if they could fix the tire so we wouldn't have to drive home on a spare. Adam was able to to get the tire fixed on Christmas Day even though the shop was closed and his employees were off. We were then able to safely travel the rest of the day. It is good to know that there are good people in this world that will go above and beyond to help others! Thank you Adam and ATS Automotive! I highly recommend them for your automotive needs!
Bethany Lehman
★★★★★
5 years ago
I think I've written ~3 reviews in the history of the internet, but man these people deserve 5 stars. I have AAA and after an unfortunate instance of operator error, my new vehicle wouldn't start this morning (I left the lights on overnight--super smart). After unsuccessfully trying to jump it after we pushed it out into the street, I called AAA and they told me they weren't sure when someone could be out to assist me, but that they'd put my request in. The incredibly friendly and knowledgeable man from ATS called me almost immediately and let me know he'd be here in about 10 minutes. He came, tried the same things we'd been trying plus some other things, taught us a few tricks about my model of vehicle, and then, magically, on a last-ditch effort, made it start again. I am so incredibly thankful and he was so nice and so prompt! Hopefully I never need his services again, but if I do ever call AAA in the area again--I hope they send this guy!
Angela Carr
★★★★★
7 years ago
ATS Automotive has responded to a few of my AAA roadside assistance calls lately. This last one was a flat tire from road construction. These guys are quick and professional. I could have done it myself, but it would have taken me 2 hours to accomplish what they did in 10 minutes. I even called one night when my daughter's CV joint broke it was cold, snowing, and at 2 am. They were quick and got us towed by the time our ride showed up.
Erica Seelman
★★★★★
7 years ago
Honest, trustworthy, knowledgeable, professional. The ATS team is outstanding. This is a different kind of automotive service experience-- one that feels like family. Owners Jennifer and Andrew are wonderful, hard-working people who genuinely care about their customers' experience and safety. As someone who is not a 'car person' in the technical sense, the ATS team always takes time to explain diagnosis items with me in a manner that is easy to understand. 5 stars for ATS!
Austin Clark
★★★★★
2 years ago
The last three times I have had to call AAA to dispatch a driver to pick up my vehicle from god-knows-wherever at whatever given time it was, rain snow or shine, an ATS Automotive driver was there.. at least 10 minutes before they said they would be. Tonight, no longer than 15 minutes after the phone call Ryker showed up and before I knew it I had keys in hand. Would recommend their towing/unlocking service to anyone. Thanks again guys!
Chris Swiser
★★★★★
5 years ago
My wife's car slid into the ditch due to the ice on the road. I called 4 towing service companies, and they all said they couldn't get there before the mid-afternoon (this happened around 9:45 AM). I reached ATS and was told they could be there in about 30 minutes. That's almost exactly how long it took their driver, Zach, to get there. Zach was professional and efficient and had her car out of the ditch in 15 minutes. Excellent service!
Sandy
★★★★★
4 years ago
If I could give this towing service a million stars, I would! My vehicle had a major mechanical malfunction just north of Iowa City after leaving UIHC yesterday on I-380. My husband searched towing services in CR on the cell phone and called ATS because of the high ratings. Tow truck driver, Mason, came to our rescue within minutes and never flinched about having to take my pickup, myself and my husband approx 60 miles farther north to our home. He made a very stressful situation much easier with his professionalism and friendly demeanor :). Thank you to the whole team for your awesome customer service!
Mary K Laux
★★★★★
3 years ago
Had mechanical trouble with our truck in Iowa City, an hour away from our home, and needed a tow. Went through our insurance company and was told by my insurance agent that most tow companies don’t like dealing with insurance and I might have problems. He was soooo wrong! Talked to Chris at ATS on the phone and was reassured they would be there within 45 minutes and were more than happy to tow it to our mechanic in Fairfield-65 miles away! He said they try to treat their customers like family and do their best to help out in a difficult situation! Driver, Alex, was there in a half hour and got our truck delivered right away! I HIGHLY RECOMMEND ATS AUTOMOTIVE! They were professional, kind and EXTREMELY timely! Things couldn’t have gone any better! THANKS SO MUCH FOR ALL YOUR HELP! We will DEFINITELY be using this company again if needed and will recommend them to EVERYONE!!!!
Myr Kat
★★★★★
4 years ago
I highly recommend ATS Automotive!!! I took my car there to get it inspected after sitting for a while and we discovered it was no longer safe to drive and beyond the point of repair. Stephen went above and beyond to be empathetic to our situation, and clear about what was happening. He patiently answered my questions, and even showed me pictures so I understood fully. Stephen seems to have found the perfect balance of professional and personable, which made our stressful situation much more bearable. We took my new car there for a used car inspection, discovered it needed a new brake light, ATS got it replaced right away, and I am again super grateful!!! I am not taking my car anywhere else, and I am going to tell all my friends to take their vehicles to this shop!!! Thank you, Stephen and ATS team, you all are awesome!!! :-)
Nicole Schroeder
★★★★★
3 years ago
A few years ago, our family mechanic retired. I had read good things about ATS Automotive online, so I decided to take my vehicle there since it was only a few miles from my house. Stephen, Andrew, Jen, and the whole team have been great to me. From taking care of our old beater truck to advising on a purchase of a new vehicle to routine auto care, I've been very happy with their service and pricing. I ended up convincing my husband he didn't need to drive 30 miles to his old mechanic and could just start taking his vehicle to ATS. He has been happy with the switch, too! I've used ATS's towing services a few times over the years - even before I was a repair service customer. Most recently, my minivan was having engine troubles out near Hiawatha. Through my AAA service, Keegan and Zach made a great team to communicate, pickup, and tow my vehicle back to the shop where the mechanics could work on it. It was a huge relief when Keegan called about my AAA service request because I didn't really want any other local tow companies towing my van. Also, kudos to Zach for putting up with my sass and shenanigans at 9:30pm on a busy Monday night. I cannot speak highly enough of this crew! They are very valuable to my family, and I would highly recommend their services to others.
Marie Appel
★★★★★
8 months ago
My car wouldn't start so a friend recommended I have it towed here. Adam was able to get my car worked in, within a couple of days and they had fair and honest pricing.
Dorene Stahl
★★★★★
a year ago
Wonderful people and business My 2008 Tundra was towed to them on a Sunday First time customer but friends had given them great reviews. By Monday afternoon we had spoken with them in great detail..complete inspection was done and emailed to us so we could decide how we wanted to move forward Had my truck back in 3 days Fair pricing and and honest work..we so appreciated them Took it in yesterday for service because back up lights not working Got it back today..fixed..no charge This is how you run a great business Thank you
Tim Dahlstrom
★★★★★
a year ago
Can't thank ATS crew enough for their hard work and honest approach to car services. We've been using ATS for a few years now and we always receive out standing service. Communication is always top notch and the detailed inspection report with pictures lets you know exactly what is going on with your vehicle. 10/10. Would recommend this shop to anyone. Tow service was also 10/10. The driver was quick and knowledgeable. Answered any question I had. Thanks, ATS!
Greg Beggs
★★★★★
9 months ago
Highly recommend this shop, had my car in for an engine miss, they quickly diagnosed the problem, was fixed correctly, also complete inspection of the car. They text you a link where you accept or deny recommended repairs, very time saving, great communication and service at this shop, also, great people and location. Clean, modern shop. 5 stars. Thank you.
Brenton Smith
★★
☆☆☆
a year ago
They wanted to charge me $300 to replace a rear bulb. Went to another shop who is charging me less than $40. Additionally, my car was driving fine but the day after they serviced the car, the steering was very tight and driving unlike it was prior to my service. They claimed they didn’t do anything to the steering components. First time using them, and didn’t instill very much trust to want to use them again.
Rachel
★★★★★
2 months ago
10/10 I loved how they communicated and I felt that they gave me a good deal. Will be back next time my car needs fixing!
Dennis Kunze
★★★★★
2 months ago
Andrew was great to work with as he created extra car keys for me. They work just fine.
Morgan Traut
★★★★★
a year ago
My ATS experience was wonderful. The shop I currently had my vehicle at was unable to diagnose and suggested I give ATS a call. The ATS crew towed, diagnosed and ordered the needed part, same day (Friday). Monday, my car was fixed and ready to go. Communication was great, pricing was fair and I am so thankful for ATS.
Casandra Winkel
★★★★★
3 years ago
AAA sent Michael out to help tow our car that had some complications, and he went above and beyond to do what he had to do to get our car home. He gave great customer service & was very professional and represented your company well. He cared anout our car making it home by whatever’s mean necessary and we needed that. So thank you to ATS & to Michael. We will definitely be recommending you all to friends, family, and Michael definitely exceeded the standards of all the competitors in town. I’ll always be requesting ATI and Michael especially for all my towing needs
Laura Koch
★★★★★
9 months ago
Honest, Amazing communication, friendly, determined to figure out the issue!! Love them!! My car had issues dying randomly for months. 2 other repair shops couldn't figure it out. Took to ATS Automotive and Andrew couldn't get it to act up so he asked if I could come out and try. Within a few minutes, he had it figured out. It, luckily, was a super easy fix. Anyways, their care and amazing customer service and beyond reasonable pricing is unmatched! 10/10 recommend this amazing Automotive shop!!
